
Steve Lewis Subaru
Hadley, MA
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Making the car buying experience fun like it should be In the last month, I purchased my 2nd and 3rd new cars from Steve Lewis Subaru. As with the first time, both of these experiences were very enjoyable In the last month, I purchased my 2nd and 3rd new cars from Steve Lewis Subaru. As with the first time, both of these experiences were very enjoyable and reinforced to me the reason I chose this dealer. I enjoy automobiles and have purchased many over the years. In the past, it would typically take a lot of effort to culminate a sale, and I was often left wondering if I really got a good deal. At Steve Lewis, fun is back in the equation. John Acadia was my primary sales person for both my recent purchases, and he did an excellent job. Very pleasant and easy to deal with, and he kept me updated at each phase. When John was not available, Pete Lustenberger was there with a smile to ensure the process continued efficiently. Other team members who were also by helpful and fun to deal with were Shayne and Larry in the business office, Julie for her support of the process, GM Joe for his low key support and sincerity, and Tom who delivered my vehicles, great guy! More
Fabulous experience with dealership! On the occasion of purchasing my first Subaru (Imprezza wagon) the staff at Steve Lewis Subaru has exceeded my expectations in sales, delivery prep an On the occasion of purchasing my first Subaru (Imprezza wagon) the staff at Steve Lewis Subaru has exceeded my expectations in sales, delivery prep and financing. David Hanks (sales) and Benny Cruz (delivery speciaist) were extremely client-focused, knowledgeable about the automobile and the company, and quick to respond to questions by telephone and in person. I received great customer service from Dave Hanks (on the day we test-drove and purchased the car), from Benny Cruz (familiarizing us with the car's controls, warranty etc.) and Larry (finance specialist), who informed us about additional "warranty" type coverage that will benefit us going forward. Great place to do business! More
Excellent service! When we arrived at the dealership, we wanted to test drive the Forster and the Outback. Paul patiently explained all the features of the Forrester When we arrived at the dealership, we wanted to test drive the Forster and the Outback. Paul patiently explained all the features of the Forrester and let us take her time on the test drive, answering all of our questions as we drove. When we moved onto test driving the Outbabk, Paul answereed all of our questions, again, about it's features. We were sold! Larry helped us with the paperwork and warranty information. Julie did a great job the next day training us to use all the features of the Outback. We've never experienced this level of professionalism and respect at any other car dealership. More
New car I recently purchased a new 2016 Subaru Forester from Steve Lewis Subaru after an unpleasant experience at another dealer where we were rushed and pre I recently purchased a new 2016 Subaru Forester from Steve Lewis Subaru after an unpleasant experience at another dealer where we were rushed and pressured. Steve Lewis Subaru was a pleasant experience from start to finish! I have already referred friends to them. More
Friendly- Professional Dealership I gave this rating because it has been a pleasant experience from beginning to end even when their was a little snag. Everyone was very professional a I gave this rating because it has been a pleasant experience from beginning to end even when their was a little snag. Everyone was very professional and approachable which makes the experience of purchasing a vehicle a lot less intimidating. More
Purchasing a new Subaru My experience at Steve Lewis was very positive. Dan, my salesperson, was very helpful and Informative. My new Subaru Forester is a dream of a ca My experience at Steve Lewis was very positive. Dan, my salesperson, was very helpful and Informative. My new Subaru Forester is a dream of a car. I I feel safe in the car and it is a joy to drive. I recommend Steve Lewis to everyone.. Dan always keep in touch to see how my car is doing. More
First time purchasing a Subaru: Best buying experience ever Whitney Bush's professional and friendly demeanor made the purchasing process a positive experience for my wife and I. Benny Cruz took the time to Whitney Bush's professional and friendly demeanor made the purchasing process a positive experience for my wife and I. Benny Cruz took the time to thoroughly review/demonstrate all the features on our new vehicle purchase. Shayne Sweeney made navigating the options of payment options and the cost of add-ons efficient and clear. More
Used car purchase I bought a used car from Dan Marques at Steve Lewis Subaru and overall the experience was very good. Not a high-pressure situation at all, Dan was ju I bought a used car from Dan Marques at Steve Lewis Subaru and overall the experience was very good. Not a high-pressure situation at all, Dan was just right. More
Lease of a 2016 Forester Very good service, no run around, always available for questions, concerns. I particularly like the location of this dealer. Close to my home with no Very good service, no run around, always available for questions, concerns. I particularly like the location of this dealer. Close to my home with no problems regarding service. More
Best dealership & Pete's awesome! Was looking for a reliable car with good mpg and fell in love with the Impreza wagon. Pete and all the staff at Steve Lewis were fabulous. If you're l Was looking for a reliable car with good mpg and fell in love with the Impreza wagon. Pete and all the staff at Steve Lewis were fabulous. If you're looking for a genuine salesman Pete is your guy! He was straight forward, honest, and helpful even after I picked up the car. Please do yourself a favor and stop by, it will change the way you think about car dealerships and the entire car buying process. More