
Steve Lewis Subaru
Hadley, MA
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Excellent experience at Steve Lewis Subaru! We purchased our second Subaru Outback at Steve Lewis this past summer. The whole experience from test drive to purchase was easy and even enjoyable. We purchased our second Subaru Outback at Steve Lewis this past summer. The whole experience from test drive to purchase was easy and even enjoyable. We love our gorgeous new Outback, and refer everyone to Steve Lewis!!! More
Great dealship! This was a great dealship with amazing customer service!! I will definitely recommend this dealership to my family and friends and look forward to buy This was a great dealship with amazing customer service!! I will definitely recommend this dealership to my family and friends and look forward to buying another Subaru from here again. More
No pressure, great service Dan our salesman was great! He helped us explore all the options, and seemed like he knew exactly how to work with us. The team stayed late on a holi Dan our salesman was great! He helped us explore all the options, and seemed like he knew exactly how to work with us. The team stayed late on a holiday to see our sale through. Myron was also very helpful and nice and Julie got us all set when we picked up the car. I would definitely go back and would love to work with the same. 3 people over and over again. More
Comfortable and reasonable experience I worked with Dan Marques when replacing an older car. He was very professional and easy to work with. Even when we disagreed on some items, such as t I worked with Dan Marques when replacing an older car. He was very professional and easy to work with. Even when we disagreed on some items, such as trade value, the interactions were always up front. I would certainly consider them again in the future. More
2 cars in 6 months! I bought my first Subaru 6 months ago and the experience here was the best I've had at any dealership. As luck would have it, my new Subie was totalle I bought my first Subaru 6 months ago and the experience here was the best I've had at any dealership. As luck would have it, my new Subie was totalled a few thousand miles in. One of the first things I did was get in touch with my go to sales guy Dave Hanks to get a replacement. He was not only extremely understanding of my situation, he got me exactly what I wanted at a fair price...again! There's no awkward sales pitch, no run around. I'll be back for my third Subaru...but hopefully not too soon. More
Thanks for helping me get the perfect car. I love my new Subaru. Roger found the car I wanted the same day I stopped in,and for a great price too. Thanks for letting me try it up my long and di I love my new Subaru. Roger found the car I wanted the same day I stopped in,and for a great price too. Thanks for letting me try it up my long and difficult driveway.( unplowed). I work at a Hospital and have to drive in all kinds of weather. Rodger had a remote start added so I could pick up the vehicle within one business day. Benny help me with the pickup and was great showing me the cruise control and set up my phone with Bluetooth. Thank you both. Keep up the good work! More
Got the car I wanted I got the car I wanted with all the options I wanted and then some. They were super busy but they have a nice place to wait with good coffee. They c I got the car I wanted with all the options I wanted and then some. They were super busy but they have a nice place to wait with good coffee. They checked me out on all of the bells and whistles before I drove away. And we got a good price. More
Best car buying experience EVER! I was thrilled to find Steve Lewis Subaru and my super awesome salesperson Whitney Bush. This was the third Subaru dealership that I had visited, not I was thrilled to find Steve Lewis Subaru and my super awesome salesperson Whitney Bush. This was the third Subaru dealership that I had visited, not really connecting with the others for the normal reasons. Whitney was a pure joy to work with, really listened to what I wanted (not what she wanted to sell me), respectful of me and my time, and took the time to craft the right package and approach to what I was looking for. And Larry in Finance was also excellent. Thank you! More
Excellent! Very satisfied with my purchase and overall experience! Excellent job Tyler! I highly recommend this dealership for anyone looking to purchase used or Very satisfied with my purchase and overall experience! Excellent job Tyler! I highly recommend this dealership for anyone looking to purchase used or new vehicles. Great prices and great customer service! More
Easy, honest, no BS After receiving several recommendations for Steve Lewis Subaru from various friends, and knowing that my 20 year old car was coming to the end of her After receiving several recommendations for Steve Lewis Subaru from various friends, and knowing that my 20 year old car was coming to the end of her life, I decided to pay the guys over there a visit to see what they had, whether or not I could afford it, and what this important purchase would like, step by step. I called and made a next-day appointment with Jared Gale. When I arrived, I only waited about 3 minutes before Jared came and met me. We got right into the logistics of car ownership, and with about 10 minutes Jared had a good idea of what the best car for me might be. We took it out for about a half hour on the road so I could get a realistic feel of the car, and once back at the dealership went right down to business. Because the wait to get approved for the loan was a hefty one, Jared and I spent the next two hours together. Two hours of waiting to hear if you're approved for a loan can be quite anxiety-producing, and could have also been incredibly boring, but Jared was personable, talkative, and very friendly. We ultimately spent the majority of the time waiting to hear back from the bank in casual conversation. Instead of trying to sell me parts I didn't want, a newer, more expensive car, or various auto-related gimmicks, Jared and I just chatted about the holidays, and my recent trip to Iceland, with photos and all. I did not once feel like I was being schmoozed by a used car salesman, I felt that Jared was genuinely interested in my having a pleasant experience at the dealership without putting on airs of any kind. When I did finally get approved for the loan, I went to the finance office where I met with Shayne Sweeney who gave me a step-by-step play-by-play of what it would look like to finance my vehicle, and advice on how to manage the loan and protect myself in the process. Again, this was a very pleasant, very straight-forward experience that involved a lot of paperwork and signage, and not once did I feel pushed or manipulative, despite my obvious n00b-status. After that, it only took a week for me to drive away in my new (to me) Subaru Outback. It was a pain-free, encouraging experience and I would definitely (and already have) recommend their service to friends and family .Thanks Steve Lewis Subaru! More