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Steve Lewis Subaru

Hadley, MA

4.8
3,377 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,377 reviews

August 20, 2015

Customer Satisfaction We were in the market to buy a new outback 2015. None were available so we purchased a used 2014 with low mileage. I am not going to say the sale went More

by Lightkeeper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of her name but a very nice and helpful young lady from the service department., John Acadia, Peter Lustenberger, Jon Kubik
Aug 20, 2015 -

Steve Lewis Subaru responded

Thank you for your comments. Customer satisfaction is our number one priority and we're glad to hear you were pleased with the service that was provided. Please let us know if we can further assist you in any way.

August 20, 2015

Awesome doesn't begin to cover it! We had researched several makes in search of a new car for me. We were wary of going to a dealer as we have had some very unpleasant experiences in th More

by Karen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie, Larry Flakes
Aug 20, 2015 -

Steve Lewis Subaru responded

Thank you for your kind words, Karen! We're glad we had the opportunity to show you our dedication to customer service. We greatly appreciate your business and it's great to hear you'll be stopping back in. Let us know if there is anything else we can do for you!

August 20, 2015

Straight forward and authentic Stepping onto the Steve Lewis Dealership turned my experience of buying a car into something very positive. Todd Gerry, sales, listens and respects th More

by moonrooflover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, Larry Flakes, Jon Kubik
Aug 21, 2015 -

Steve Lewis Subaru responded

Thank you for you positive comments and your kind words about Todd! We appreciate the opportunity to change your outlook of buying a car. Our staff focuses on being honest and transparent inn our operations. Please let us know if there's anything else we can do for you.

August 19, 2015

Great customer service! Steve Lewis Subaru helped me buy my new car, even though I currently live in NY and needed to have it registered in NY. They gave me a fair price for More

by leahbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry
Aug 19, 2015 -

Steve Lewis Subaru responded

Thank you for the high praise! We always do everything we can to make the car buying experience simple and convenient for our customers. Enjoy your new XV Crosstrek and let us know if there's anything else we can do to help you!

August 19, 2015

Excellent experience! Awesome all around experience. Our salesman was Paul Figueiredo...he went over and above to make sure we were satisfied. Our vehicle wasnt certified w More

by JessLH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Flakes, Paul Figueiredo
Aug 19, 2015 -

Steve Lewis Subaru responded

Thank you for sharing about your visit with us! Our staff work as a team to deliver the best customer service available and to get you the vehicle that suits your needs and budget perfectly. We look forward to working with you in the future!

August 19, 2015

Love my Crosstrek! My 2015 Crosstrek is my 5th Subaru and I am thrilled! In the past I've owned Forrester"s, an Outback and recently Imprezza. I prefer the clearance hei More

by June Bug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry
Aug 20, 2015 -

Steve Lewis Subaru responded

Thank you for the positive comments about our staff! We all work hard to povide excellent customer service and we're happy to hear that we continue to exceed your expectations. We greatly appreciate your continued business and we look forward to having you back in the future!

August 19, 2015

Outstanding I went in there unsure of what to expect, at first but the staff at Steve Lewis was outstanding. They made the process of getting a new vehicle very e More

by jdelrio89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Figueiredo, Julie Fialho
Aug 20, 2015 -

Steve Lewis Subaru responded

We're happy to have helped! Our sales team aims to find the perfect car for your needs and it's great to hear you're happy with your new Impreza. Thank you for your business and please let us know if there's anything else we can do for you.

August 19, 2015

Eight months and going strong I bought an Impreza here and it's the best car I've ever had. Although initially getting in touch with my salesman was difficult, the dealership in ge More

by Jackietb4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks
Aug 20, 2015 -

Steve Lewis Subaru responded

Thank you for taking the time to share about your experience! We always appreciate feedback from our customers and we're always looking for ways to improve our services. You and your canine companion are welcome back any time!

August 18, 2015

Absolutely Amazing I had the opportunity to work with Paul and what an amazing experience purchasing my 16' wrx. Steve Lewis Subaru is world class and working with Paul More

by Justinwrx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Figueiredo
Aug 19, 2015 -

Steve Lewis Subaru responded

Thank you for the recommendation, Justin! We're very happy to see that your experience with us was exceptional. We appreciate your business and hope to have you back in the future.

August 17, 2015

Excellent experience purchasing two new Subarus Working with Kim Nall and others in the Steve Lewis dealership to purchase two vehicles was excellent. Kim was personal, professional, and was intere More

by Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Flakes
Aug 18, 2015 -

Steve Lewis Subaru responded

Thank you for your honest review of our sales team. Our staff works hard to be honest and transparent in our sales efforts. Please enjoy both of your new vehicles and let us know if there's anything else we can do for you!

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