
Steve Lewis Subaru
Hadley, MA
Filter Reviews by Keyword
By Type
Showing 3,377 reviews
Customer Satisfaction We were in the market to buy a new outback 2015. None were available so we purchased a used 2014 with low mileage. I am not going to say the sale went We were in the market to buy a new outback 2015. None were available so we purchased a used 2014 with low mileage. I am not going to say the sale went perfect the check engine light went on when they filled the tank preparing for my purchase. They did there best to accommodate are needs and make sure we were satisfied. More
Awesome doesn't begin to cover it! We had researched several makes in search of a new car for me. We were wary of going to a dealer as we have had some very unpleasant experiences in th We had researched several makes in search of a new car for me. We were wary of going to a dealer as we have had some very unpleasant experiences in the past. We settled on the Forester and visited Steve Lewis Subaru. I can't say enough about the professional manner in which we were treated, by everyone we came in contact with. We got a great deal on a great car and were made to feel like old friends. The car was ready for pickup when expected and I was in and out when I picked up my new registration. I would definitely stop in and visit and to tell them how much I love my Subaru! More
Straight forward and authentic Stepping onto the Steve Lewis Dealership turned my experience of buying a car into something very positive. Todd Gerry, sales, listens and respects th Stepping onto the Steve Lewis Dealership turned my experience of buying a car into something very positive. Todd Gerry, sales, listens and respects the buyer. All the sales and financial people I met were professional and friendly. We even had a conversation and shook hands with Steve Lewis. Everyone was gracious and authentic. Thanks! And I love my car. More
Great customer service! Steve Lewis Subaru helped me buy my new car, even though I currently live in NY and needed to have it registered in NY. They gave me a fair price for Steve Lewis Subaru helped me buy my new car, even though I currently live in NY and needed to have it registered in NY. They gave me a fair price for my Crosstrek and were always very friendly and helpful -- even when I was asking them to overnight my paperwork because I was out of state and couldn't sign in person! More
Excellent experience! Awesome all around experience. Our salesman was Paul Figueiredo...he went over and above to make sure we were satisfied. Our vehicle wasnt certified w Awesome all around experience. Our salesman was Paul Figueiredo...he went over and above to make sure we were satisfied. Our vehicle wasnt certified when we bought it, but somehow mistakenly got certified after the fact. Paul made sure that the certification was added to our paperwork, without any hassle! The owner, Steve Lewis, came over and introduced himseld to us and even horsed around with my 4-year old son! Additionally, both of the finance guys we dealt with (Larry and Myron) were super friendly, clear, concise, and not pushy whatsoever when it came to selling us a warranty. We will definitely be shopping here for our next vehicle. More
Love my Crosstrek! My 2015 Crosstrek is my 5th Subaru and I am thrilled! In the past I've owned Forrester"s, an Outback and recently Imprezza. I prefer the clearance hei My 2015 Crosstrek is my 5th Subaru and I am thrilled! In the past I've owned Forrester"s, an Outback and recently Imprezza. I prefer the clearance height of the Crosstrek and I'm still in the "honeymoon" period of ownership. What a great vehicle! This is the second vehicle I've purchased from Steve Lewis Subaru, and both times my experience has been excellent. The first time I purchased with Todd Gerry, and this time Kim Nall happened to be available. Both times I received an excellent presentation of the actual purchase price and the suggested retail price. They offered me a more than fair price, and of corse I've been very happy with their maintenance for my vehicle. I've taken advantage of their ride service while maintenance is being done which has been wonderful and allows me to utilize my time efficiently. I benefited from their tire replacement program with my 2013 Imprezza as a regular service customer. Myron was knowledgable and enjoyable to work with in the finance department, getting me an awesome rate on my loan. All in a all, everyone at this dealership is a pleasure to work with and friendly. More
Outstanding I went in there unsure of what to expect, at first but the staff at Steve Lewis was outstanding. They made the process of getting a new vehicle very e I went in there unsure of what to expect, at first but the staff at Steve Lewis was outstanding. They made the process of getting a new vehicle very easy and enjoyable. This team really went out of their way to make sure that I was happy with the vehicle I chose and that it met all of my requirements. This was my first experience with Subaru and I am very pleased with the outcome, I would definitely recommend this dealership to friends and family. Thank you guys for getting me into my 2015 Impreza! More
Eight months and going strong I bought an Impreza here and it's the best car I've ever had. Although initially getting in touch with my salesman was difficult, the dealership in ge I bought an Impreza here and it's the best car I've ever had. Although initially getting in touch with my salesman was difficult, the dealership in general was great - friendly and helpful staff, solid service center, they're even dog friendly! Very happy I bought a Subaru, especially from Steve Lewis in Hadley. More
Absolutely Amazing I had the opportunity to work with Paul and what an amazing experience purchasing my 16' wrx. Steve Lewis Subaru is world class and working with Paul I had the opportunity to work with Paul and what an amazing experience purchasing my 16' wrx. Steve Lewis Subaru is world class and working with Paul was smoothing sailing from start to finish. Highly recommend. More
Excellent experience purchasing two new Subarus Working with Kim Nall and others in the Steve Lewis dealership to purchase two vehicles was excellent. Kim was personal, professional, and was intere Working with Kim Nall and others in the Steve Lewis dealership to purchase two vehicles was excellent. Kim was personal, professional, and was interested in our goal to purchase two new vehicles. Kim answered questions, was not pushy, and kept the conversations moving about the Subarus. I was disappointed with the low trade-in value of our (then) vehicles. But we took their advice and sold them for 50% more than offered. Good overall experience. More