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Steve Lewis Subaru

Hadley, MA

4.8
3,377 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,377 reviews

August 05, 2015

Review of car purchase Sales Representative Gus Erskine was extremely knowledgeable about car options and features. He made great suggestions and we purchased our new Subar More

by Fletch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Flakes
Aug 06, 2015 -

Steve Lewis Subaru responded

Thank you for sharing about your experience! Gus will be very happy to hear about his high praise. Our whole team works hard to deliver an exceptional customer experience and we love hearing feedback letting us know how we're doing. Please let us know if we can do anything else for you.

August 04, 2015

Extremely helpful, friendly and professional! The Steve Lewis Subaru team were incredibly helpful every step of the way. It was clear that they wanted to give me the vehicle that was best suited f More

by Author of the review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Flakes, Julie Fialho
Aug 05, 2015 -

Steve Lewis Subaru responded

This is what we strive for! Thank you for taking the time to share about your recent experience with us. Our team works hard to deliver excellent customer service and we're glad to hear we've exceeded your expectations. Please let us know if there is anything else we can do to help.

August 02, 2015

The most welcoming experience I went in looking for my first time financing a car, where I was welcomed by Paul Figueiredo. He sat me down asked me what I was looking for even thou More

by sierra223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Kubik, Paul Figueiredo
Aug 03, 2015 -

Steve Lewis Subaru responded

Our whole team is happy to help! We appreciate your positive comments about Paul, Jon and Raquel. The staff here at Steve Lewis Subaru strive to provide 100% positive customer satisfaction. We love what we do and work hard to get you into the car that perfectly meets your needs. We're glad you had a great experience with us and hope to have you back for any of your future car needs.

August 01, 2015

Great Serv ice Center Experience I,was extremley pleased with the service center.espceialy Sarah Seymor. she was very kind and thoughtful.I would recommend Steve Lewis More

by Raymond Louison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry
Aug 03, 2015 -

Steve Lewis Subaru responded

Ray, thank you for your stellar review of our service department. We greatly appreciate your continued business and our staff looks forward to your next visit!

July 29, 2015

makes you feel at home I visited Steve Lewis 2 times this spring because I was car shopping and exploring Subarus. On my first visit, Steve Rivers came right over to help me More

by rides horses
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, John Acadia
Jul 30, 2015 -

Steve Lewis Subaru responded

Thank you for taking time to let us know how we are doing. We greatly appreciate customer feedback. Our staff operates as a team to provide the best customer service available. At Steve Lewis Subaru we focus on the individual needs of our customers to help better our services and to get you exactly what you want. We're sorry to have lost your business, but please let us know if we can help in any way with your future car needs.

July 28, 2015

Excellent stress free experience Everyone at Steve Lewis Subaru was very friendly and incredibly helpful. Whitney was happy to sit there with me for hours answering questions and hel More

by jess2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2015 -

Steve Lewis Subaru responded

We're happy to hear Whitney helped in giving you such a great car buying experience with us! She's a great asset to our team and was more than happy to help with your decision. Thank you for taking time to share about your experience. We appreciate your business and we're looking forward seeing you in the future!

July 27, 2015

Great service Dave was the BEST at explaining the warranty and the very cool gadgets of the Subaru Legacy. He was very friendly and professional all the way. More

by mynewlegacy2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks
Jul 28, 2015 -

Steve Lewis Subaru responded

Thank you for the positive comments about Dave! He and the rest of our staff pay great attention to details and make sure you are informed of all the features of your new car. Thank you for your business and enjoy your new Legacy!

July 26, 2015

David Hanks was awesome salesman. I have been searching for my Future new car for about a year. I have been to ALMOST EVERY DEALERSHIP IN FRANKLIN COUNTY. The main reason I chose my fi More

by Gina Kendrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks
Jul 28, 2015 -

Steve Lewis Subaru responded

We appreciate you taking time to share your experience, Gina! The objective of our staff is not to just sell you a car, it's to find the car that suits your needs perfectly. We're delighted to hear you enjoyed your experience with us and we hope to have you back in the future for any of your vehicle needs.

July 26, 2015

Good deal , good people. This is my third vehicle from Steve Lewis Subaru.. Steve lewis actually helped with my deal. Good dealership. I feel comfortable at this dealership More

by Michael 27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, Larry Flakes
Jul 28, 2015 -

Steve Lewis Subaru responded

Thank you for the strong recommendation, Michael. Our team works hard to get all of our customers the best price possible and to make the buying process efficient and engaging. We appreciate your loyalty and continued business. Please let us know if there is anything else we can help you with.

July 22, 2015

Eager My experience at Steve Lewis Subaru was excellent ! I was especially impressed with Jon Kubik. His dilagence , demenor & extra effort really surprised More

by Schultz33112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Griswold, Jon Kubik
Jul 22, 2015 -

Schultz33112 responded

I hope that other customers are as fortunate as I was when dealing with Steve Lewis Subaru! My goal was to commend the sales team and make Steve Lewis an easy choice for other buyers. I spent 3 days searching for this car and they were the only ones who could put me in it! Super !!!!!

Jul 28, 2015 -

Steve Lewis Subaru responded

Thanks for the fantastic review, Sly! We love to hear that Jon exceeded your expectations. He and the rest of our staff take customer service very seriously and we set the bar very high. Please let us know if we can do anything else to assist you.

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