Steve Lewis Subaru

Purchase a new car Peter was very helpful and very friendly. He returned my phone call right away He helped me make the right decision to purchase a new car. I was pl Peter was very helpful and very friendly. He returned my phone call right away He helped me make the right decision to purchase a new car. I was pleased with my experience with Peter when purchasing my new car. More

Great People This was a great group of people who really like what they sell. The sales person actually drives a Subaru. He knew the car inside and out. They t This was a great group of people who really like what they sell. The sales person actually drives a Subaru. He knew the car inside and out. They told me that I was getting a great deal with another dealership and should go with them. They did not do any gimmicks or tricks, just the honest truth. I wish I started with this dealership. More

Great dealership :) Steve Rivers and everyone else at Steve Lewis were super helpful. Steve considered what I was originally looking for and helped me determine what woul Steve Rivers and everyone else at Steve Lewis were super helpful. Steve considered what I was originally looking for and helped me determine what would best suit my needs. He kept in contact with me over the process of looking around and holding off for a few weeks. More

A pleasant not stressful experience I didn't want to bicker about price and all the other things you hear about buying from a dealership.I just wanted a good used car that had been well I didn't want to bicker about price and all the other things you hear about buying from a dealership.I just wanted a good used car that had been well taken care of by it's previous owner.I found my car with the help of two great sales people and the car fax.A one owner 2006 Outback that was exactly that.But still I paid my mechanic to check the interior things on the car,which was something I needed help with.He gave me thumbs up,but recommended brake pads all around plus 2 minor oil leaks.Despite not necessarily agreeing with his assessment,Steven Lewis Subaru took care of everything including the cabin filter making me a happy customer.At this point I purchased my Outback,and as I write this I am very happy with it,and have received many compliments from family and friends.Special thanks to Dave Hanks & Doug Bonafilia. "T". More

didn't end up buying from them I've heard from other local people that Steve Lewis Subaru is not the greatest buying experience, but the reviews on here told a different story so I I've heard from other local people that Steve Lewis Subaru is not the greatest buying experience, but the reviews on here told a different story so I decided to give them a shot. I started working with Griffin via email in the hopes of finding a Legacy or Impreza to lease. Griffin was very nice and quickly got me to agree to come down to value my trade before determining whether the price I wanted was feasible... but when I showed up at the dealership to talk about the numbers and get a trade-in value for my car, she passed me off to Peter, another salesman. Since I'd been working with Griffin I would have preferred to continue to work with her, but that wasn't an option. It sounded like her job was to get people into the dealership, and then a different person who works on the sales floor is tasked with closing the deal. My main concerns were whether or not I would be able to get a lower payment, and I wanted all-wheel drive. I was up-front with Peter and Griffin about this, as well as telling them right off the bat that I only had an hour that day. Peter talked me into test-driving a Legacy while they ran my credit, which I guess is fine although it was annoying. Since the goal was a lower payment, it didn't make sense to me to drive a car if I wouldn't be able to buy it. In any case, when we got back after the test drive, Peter informed me that not only was the monthly payment *not* going to be lower, but in fact that it would be substantially higher than what I was already paying. He tried to up-sell this by telling me that the difference in gas mileage would make up for it. When I asked if they could come down on the price, he simply said no - he didn't try to talk to his financing office or anything. I told him I'd have to think about it and since the goal was a lower payment it wasn't likely. When I told him my hour was up, he continued to try to sell me the car even though I'd already stated my position. I ended up staying there for 2 hours because every time I tried to end the conversation to get up and go, he'd find something else to ask to make me sit down and listen - but it was never the things that I wanted or needed to hear. He wouldn't budge on the cost, so the conversation was at an impasse. I talked with my partner and thought about it for a few days before making up my mind. In the meantime, Peter emailed and called me, more than once each, which made it even less likely I'd buy from them. When I emailed him back to tell him that we were going to pass for now and would consider again closer to winter, he wrote me a ridiculously long email listing all of the reasons I was making the wrong decision (he even ended it with "thanks for reading my novel"). Between this and the repeated calls, it came off as very pushy. These factors altogether made me decide not only to not buy this car from them, but to not ever buy from them. I ended up going back to Balise, where I bought my last two cars, and got an all-wheel drive CR-V for the price I wanted to pay. The team there was not pushy, worked with me to get the numbers right, and even threw in maintenance for my new lease. The person who initially emailed me back is the same person I met, worked the numbers, and took me on the test drives. The local people I talked to are right - Steve Lewis is not the way to go. More

Great Dealership! Doug was great to work with. He was very informative and answered all my questions. I never felt any pressure. Myron made the paperwork part of buying Doug was great to work with. He was very informative and answered all my questions. I never felt any pressure. Myron made the paperwork part of buying a car painless. It was a great buying experience. More

Our time at Steve Lewis Subaru We arrived and Tyler opened the door and welcomed us. We were shown new and used cars.The four were helpful,knowledgeable,courteous withJenn#1 We arrived and Tyler opened the door and welcomed us. We were shown new and used cars.The four were helpful,knowledgeable,courteous withJenn#1 More

wonderful purchase Mr. Steve Rivers is very friendly gentleman, who makes you feel so comfortable to do business with. He made the whole process so smooth and fun. He is Mr. Steve Rivers is very friendly gentleman, who makes you feel so comfortable to do business with. He made the whole process so smooth and fun. He is very patient and even took time to explain the interior features to operate the vehicle properly. When a bump was found on one of the tires, he asked the dealership to order a new tire for us. I feel I can trust him, so I am very confident with the purchase. Plus he is a very interesting person to talk to. More

Car Buying Made Easy This was my first time visiting Steve Lewis Subaru, and I found the staff to be very friendly and professional. I didn't feel pressured in any way and This was my first time visiting Steve Lewis Subaru, and I found the staff to be very friendly and professional. I didn't feel pressured in any way and Dave worked with me to find what I wanted and something that was within my budget. I would definitely recommend this dealership. Very positive experience. More

Couldn't be happier Picked up my second Subaru from Steve Lewis today and I'm extremely satisfied with the quality of service they provide. Hadley may be a ways from Spr Picked up my second Subaru from Steve Lewis today and I'm extremely satisfied with the quality of service they provide. Hadley may be a ways from Springfield, but the folks at Steve Lewis make the trip worth it. More