Steve Lewis Subaru

my review the dealership and all involved persons were friendly,patience, and helpful. I was not pressured and when I chose my vehicle I was given an extensive the dealership and all involved persons were friendly,patience, and helpful. I was not pressured and when I chose my vehicle I was given an extensive test drive and all my questions were answered. I picked up the car the next day and everything was ready with the sales person again available to show me all the tech aspects of the car. More

Great experience with new car purchase. I have not complaints. The car buying process can be painful, but the people at Steve Lewis made it a pleasant experience. Would have like to get a I have not complaints. The car buying process can be painful, but the people at Steve Lewis made it a pleasant experience. Would have like to get a little better deal, but in the end I got the car I wanted. Steve Rivers and Myron Callender were outstanding. More

Brand Loyal Switch We have been brand loyal to Honda for about 22 years (Civic, CRV, two Odyssey's), but less happy recently. We were looking for quality, reliability a We have been brand loyal to Honda for about 22 years (Civic, CRV, two Odyssey's), but less happy recently. We were looking for quality, reliability and good gas mileage. There is nothing about the car buying process that we like, but Steve Rivers made the process quite pleasant. We are really happy with our Outback and because we are so loyal to brands once proven, we anticipate that we will continue to purchase from Subaru in the future. The Dealership (Steve Lewis Subaru) has been fantastic and we are really pleased with our decision to purchase the Outback. While our choice of dealership is somewhat limited due to the area, we would definitely go back to Steve Lewis Subaru and we'll be looking up Steve Rivers down the road for our future purchases. Many thanks to Steve Rivers and Steve Lewis Subaru! Keep up the fine customer service and we'll come back, again and again! More

A Great Experience When I entered the dealership, Peter greeted me with enthusiasm and great knowledge of the car I had picked online. His enthusiasm for Subaru cars wa When I entered the dealership, Peter greeted me with enthusiasm and great knowledge of the car I had picked online. His enthusiasm for Subaru cars was evident throughout all transactions. I had special funding requirements and he dealt with these gracefully and in an understanding manner. He went above and beyond what I expected from a salesman and made the entire experience easy and fun! I would highly recommend him to other buyers. More

New Subaru at my price. The reason why I have given this review is because of the service my family received when shopping for our new car. We went into the dealership knowi The reason why I have given this review is because of the service my family received when shopping for our new car. We went into the dealership knowing we would purchase another Subaru, but was unsure about the price and how committed we would be to a used car. Our sales associate put all our concerns to rest during our test drive. He answered all our questions - and even some we didn't know we wanted to ask - before the ride was over. His knowledge of the car we chose was complete. In addition, he made us feel as tho the days of a used care sales man are in the past. There was not sense of dishonesty, and I felt as tho I can go to him with any future problems. I am thankful for our experience. More

Truly Impreza I learned of the Steve Lewis Subaru dealership through True Car buying service. My request for further info went out to 3 dealerships and I got an im I learned of the Steve Lewis Subaru dealership through True Car buying service. My request for further info went out to 3 dealerships and I got an immediate call from Steve Lewis Subaru with an invitation to come in for a test drive. It was well worth the trip to Hadley. Salesman Larry Flakes is friendly, professional, energetic and knowledgeable. He answered endless questions, even explaining well what a CVT transmission is. The dealership as a whole is customer-oriented and the service waiting area is clean and comfortable. Overall, I'm impressed with the dealership and plan to return for service on my new Impreza. More

second time buyer We love our new 2015 forester which is the second Subaru we bought from Steve Lewis Subaru and Todd Gerry was our sales person both times. We asked We love our new 2015 forester which is the second Subaru we bought from Steve Lewis Subaru and Todd Gerry was our sales person both times. We asked for Todd because we knew going in that he was the kind of guy that we could deal with and we were pleased again. More

18 Subarus and counting We are a dedicated Subaru family. My recent purchase of an Outback from Steve Lewis Subaru (Jess Bilodeau Sales Superstar) was extraordinary. They tur We are a dedicated Subaru family. My recent purchase of an Outback from Steve Lewis Subaru (Jess Bilodeau Sales Superstar) was extraordinary. They turn the stereotype of car dealerships and salespeople on their ear. Their staff epitomizes the deliverables of friendly, knowledgeable, supportive, responsive, and detailed customer service. I could go on....from sales to service to finance to management, i dealt with every department. Their corporate culture, care and professionalism was off the charts. I am a customer for life. Thank you Jesse. Thank you Dan. Thank you Steve Lewis! More

Subaru Forester Our final salesman was Todd Gerry who is great. Before we got to him we were unimpressed. The first person we dealt with was Pete who seemed to think Our final salesman was Todd Gerry who is great. Before we got to him we were unimpressed. The first person we dealt with was Pete who seemed to think we wanted a Cross Trak, which we did not. I originally asked about the Forester speculating as to whether it was too big. He jumped straight to the Cross Trak without addressing my interest in the Forester. He spent almost an hour talking and driving the Cross Trak which does not fit any of our needs , i mentioned the Impreza which he did not respond to. We left to think about it, but he never seemed to notice we weren't really interested or excited with the Cross trak. I will never walk into any dealership the first time and walk out with a car. We went home and did more research , not on the Cross Trak , but on Honda CRV s and Foresters. We discovered the '14s were so popular they were sold out so we researched the '15s . We did all our own research. Another dealer misled us about the '14 v '15 and tried to push us into the '14, again not listening. In 45 years I have not bought a car without extensive research and made this clear. I want a car I can drive for a long time and not regret my choice. I called Steve Lewis about the '15 Forester , simply enquiring about availability and was dealt with abruptly and finally hung up on. I called to inform the sales manager about his staff and he asked us to meet a salesman from our town, Todd Gerry, who was a perfect fit for us and, in spite of everything we decided to buy from Todd Gerry. Todd did a terrific job and we are happy to give him the business. More

Found manual shift, Subaru Outback I thought I wanted a new car, but it looks like I have found a low mileage, good buy in a used 2013 Subaru Outback with manual shift. John was excell I thought I wanted a new car, but it looks like I have found a low mileage, good buy in a used 2013 Subaru Outback with manual shift. John was excellent to work with. He was informative, yet relaxed. We test drove the one manual Outback he had, and I liked it very much. Felt solid on the road. Had more room and more height, width and solidity than my 10 year old Chevy HHR. I am convinced that this AWD vehicle will take care of me, at age 71, in Maine, MA, NJ and RI snows, while giving me good highway mileage driving between these states. More