
Steve Lewis Subaru
Hadley, MA
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We had a great experience! Peter Lustenberger is a great salesman. He really made our car buying experience very enjoyable. He is absolutely the best! He is so fun to work with Peter Lustenberger is a great salesman. He really made our car buying experience very enjoyable. He is absolutely the best! He is so fun to work with and really made it easy for us to buy a car. He is very knowledgeable, very patient, and absolutely fabulous to work with! We love the Hadley Subaru dealership and whenever we take our Subaru Forester in for service, they do a great job and the car is always ready in less time than expected. This place ROCKS and so does Peter! Thanks again!! More
Betty Petrosek's review Steve Rivers was a joy to work with. He was friendly and professional. I felt very comfortable working with Steve. He never pressured me to buy a ca Steve Rivers was a joy to work with. He was friendly and professional. I felt very comfortable working with Steve. He never pressured me to buy a car or try to sway my decision. More
Steve Lewis Subaru is Awesome Shopping for a new Outback. So many features it was difficult to make up my mind. Encouraged to try a Forester and was impressed with that model too. Shopping for a new Outback. So many features it was difficult to make up my mind. Encouraged to try a Forester and was impressed with that model too. So many choices but end up gravitating to the Outback which has always been my favorite. Doug was amazingly patient. Everyone was very respectful when I told them I couldn't tolerate high pressure sales. They made buying a car a much better experience than past car shopping. I got a great price and good trade in for my old Outback. Steve Lewis may not be as big as some of the other Subaru dealers but they have a great sales team who actually listen and come through! THANK-YOU More
New Car purchase Todd was very good. He was knowledgeable and very personable. I trusted him and it turned out well. Jen took over when Todd was called out of town. Sh Todd was very good. He was knowledgeable and very personable. I trusted him and it turned out well. Jen took over when Todd was called out of town. She handled getting it registered and inspected and explanation of the new car. She was super efficient and personable and we felt well taken care of. Thanks Jen! More
Best service!!! Absolutely I would recommend Steve and Steve Lewis Subaru to my friend. I stopped by this Subaru dealership to buy a Honda civic. Steve suggested bett Absolutely I would recommend Steve and Steve Lewis Subaru to my friend. I stopped by this Subaru dealership to buy a Honda civic. Steve suggested better option and I eventually bought a Toyota Camry with very satisfactory price. Every requests I made were accepted in a kind manner including tire replacement, test drives more than one time, etc. More
Friendly, competent sales experience My husband and I worked closely with Peter on selecting and buying our new Outback. Peter was a great listener and was friendly and easy going. No pre My husband and I worked closely with Peter on selecting and buying our new Outback. Peter was a great listener and was friendly and easy going. No pressure sales techniques here! From test drive to signing the loan papers, Peter helped us every step of the way. He took care of getting paper work from our insurance company and registering the car. He also took a lot of care in making sure we knew how the features work. When we got the car, the tank was full, it was spotless, and it's been a joy to drive every day! On top of that, when we had a fluke accident with our older car ending in a total loss the same weekend we bought the new Outback, Peter stayed calm and cool. He showed us a couple of older cars and talked through the option of leasing an Impreza to replace our now totaled older car. Although we didn't want to have another payment, Peter helped us see how leasing would save us money on potentially increasing repair costs involved in buying an older car. Very happy with this decision, too. More
Highly recommended I visited this dealership after comparing reviews and prices on line. Steve Rivers was the associate I dealt with. He was very friendly and knowledgea I visited this dealership after comparing reviews and prices on line. Steve Rivers was the associate I dealt with. He was very friendly and knowledgeable and made the entire process easy. I opted for a 2013 Subaru outback . They registered it and did all the leg work for me. When I returned to pick it up Steve Rivers sat with me and went over all the functions and accessories . I have never had a salesman take the time to do that before. I recommend this dealership. Great prices, friendly staff, and great customer service. Thanks Steve Rivers! More
Wonderful service for a first ever car owner! Everyone I worked with all seemed incredibly excited to help me pick out my first car, definitely a great environment to be experiencing such a big li Everyone I worked with all seemed incredibly excited to help me pick out my first car, definitely a great environment to be experiencing such a big life achievement. They all were very approachable and never made me feel silly about a question I may have. More
2014 Subaru Outback - Ask for Doug All the staff I encountered at the dealership the day I bought my car were great. From the gentleman who opened the door for me when I arrived to the All the staff I encountered at the dealership the day I bought my car were great. From the gentleman who opened the door for me when I arrived to the service center staff when I made my first appointment to get an oil change. However, Doug in sales is who I would recommend you go see. I went to Steve Lewis Subaru not knowing much about their vehicles other than they were safe, had All Wheel Drive and I had a baby on the way (ended up being 3 days later!). Doug found out my budget and needs and went to work (while I drank my coffee). He put two options on the table: 1.) the Forester 2.) the Outback. He then set up back to back test drives for me and kept a written list of pros, cons, and comparables for each. His knowledge of the vehicles was endless; Prior to each test drive he pulled the vehicle out and brought it to a private place just down the street where we were able to run through the entire vehicle as he described every feature (if you don't already know the extent of Subaru's safety features go ask Doug, there isn't enough space on the rating to do it justice). He didn't waste my time either, he kept my options realistic and had me driving off the lot that evening. I would recommend this Subaru dealership as a whole to anyone, but if you are like me and didn't know that much about the product it might be a good idea to speak with Doug. Hope this helps, I could be happier with my purchase. Anthony More
Gus was very patient with us We went to there to look at a 2013 Legacy. We ended up purchasing a 2014 Legacy. Gus was so patient and knowledgable we felt very comfortable workin We went to there to look at a 2013 Legacy. We ended up purchasing a 2014 Legacy. Gus was so patient and knowledgable we felt very comfortable working with him. Thank you. More