Steve Lewis Subaru

Steve Lewis Subaru I was looking for my very first brand new car, and I knew I wanted something that would be good for the New England weather. Based upon that I decided I was looking for my very first brand new car, and I knew I wanted something that would be good for the New England weather. Based upon that I decided that what I really wanted was a Subaru. I had done some research online and decided that the 2014 Subaru Impreza 2.0i Limited was the car for me. With that decided, I went to another Subaru dealership to start looking. While I was at this other dealership, I really just didn't feel like I was important or that they really cared about getting me the specific car I wanted, just the ones that they had available at the moment. I left that dealership feeling defeated and very nervous about buying a car. Later that day, I looked around online for other dealerships in the area through TrueCar.com and found Steve Lewis Subaru. Even though it was an hour's drive away, I decided to go there and check them out. I went there that same day, and from the moment I walked in I knew I had found the right place. Joe Clark was the first person I met there, and he introduced me to Gus Erskine who ultimately worked with me on the car buying process. Both Gus and Joe felt like genuine people to me, and they worked to find me the exact car I wanted in the color I wanted. This car was still "at port" when I was at the dealership but they took the time to show me all of the information on it. Even though that day I had gotten to the dealership later in the day (arriving about an hour before they were closing and leaving within five minutes of closing time), I at no point felt rushed. About a week and a half later my car had arrived and I received a call that afternoon on the day it arrived to let me know it was there. It took a few days to get everything sorted out on my end with the loan information, during which I worked with Myron Callender. Myron was very patient and helpful while I got everything with the loan figured out. On the day I went to pick up my car the process was very quick and I feel like everything about my car and the car buying process was explained very well in detail to me. I am so happy with my new Subaru Impreza and I am glad that I purchased it through Steve Lewis Subaru. If you're looking for a place where you can feel like they actually care about you, and want to help, I highly suggest them! Thank you Steve Lewis Subaru for making the first time buying a brand new car a great and easy experience! More

Steve Lewis Subaru I just just purchased a new Subaru from Steve Lewis Subaru and I was very pleased with the experience. The staff is friendly, helpful and knowledgeabl I just just purchased a new Subaru from Steve Lewis Subaru and I was very pleased with the experience. The staff is friendly, helpful and knowledgeable and I would highly recommend Steve Lewis Subaru to anybody looking to buy a Subaru. More

Thank you! My recent car purchase was my first and I am glad it was with Steve Lewis. Mr. Flakes is compassionate and credible. He knows the car thoroughly and My recent car purchase was my first and I am glad it was with Steve Lewis. Mr. Flakes is compassionate and credible. He knows the car thoroughly and gave me sound guidance. I did not feel rushed or hurried and Mr. Flakes answered all questions promptly (via e-mail and phone). I am very appreciative of the time Mr. Acadia spent explaining in detail the features of the car when I went to pick it up as well as Mr. Callender's patience in answering my many questions. I will continue to recommend Steve Lewis to family and friends. Thank you for such a positive car buying experience. More

Local guys, friendly and trustworthy Steve Lewis Subaru is a local dealership with a great crew in service and sales. Peter Lustenberger and Jesse Bilodeau were great to work with. No pre Steve Lewis Subaru is a local dealership with a great crew in service and sales. Peter Lustenberger and Jesse Bilodeau were great to work with. No pressure, super friendly and very knowledgeable. Got the car that we wanted in record time. Also got to work with Myron Callendar and even met Joe Clark. Very professional, and in general a great experience that I will recommend to friends and colleagues. -Michael DiPasquale, Northampton, Mass More

I was already sold on the brand, with a high mileage Outback that had given me great satisfaction. I wanted a newer used Outback, but changed my mind to a new Impreza. Steve knows the car thoroughly and Outback that had given me great satisfaction. I wanted a newer used Outback, but changed my mind to a new Impreza. Steve knows the car thoroughly and gave me credible guidance. The dealership has a good reputation and is closer to my new home than my former dealer, who were also highly satisfactory. I conclude that Subaru manages and supports their dealerships very carefully. The purchase experience went well, and I expect the same from Service. David, Greenfield, MA More

the best car salesman i have ever worked with I have always been skeptical of dealing with car dealerships and the sales people that sell me my product. For years i have dealt exclusively with pe I have always been skeptical of dealing with car dealerships and the sales people that sell me my product. For years i have dealt exclusively with people i know personally, regardless of the distance i must travel. For the first time in almost a decade, i struck out on my own, not only dealing with a different dealership, (local) but also with a different vehicle (subaru). Historically a dedicated toyota customer, i made the big switch to subaru. I tried to shop locally for a toyota, but i felt that i was being bamboozled in a way i have not experienced in many, many years. Pete L at Steve Lewis Subaru earned my respect for his integrity and willingness to negotiate in a way that felt fair. He took the time to let me test drive several different vehicles, and advised me on my personal needs. At no time did i feel pressured to "seal the deal", and when i finally did seal the deal, the final price felt reasonable and the interest rate was better than i had hoped. For the first time EVER, i will willingly return to do business at Steve Lewis Subaru in Hadley, MA, with Peter Lustenberger for my next purchase, assuming that i continue to be happy with my changeover to subaru. I expect that i will continue to be satisfied with the product. I will always prefer to shop locally, and Pete L. at Steve Subaru has earned my loyalty. Thank you for your condolences when i needed them, and the BEST of luck, good wishes and prayers to you and your wife as you near the birth of your baby. See you at my first service appointment at 3750 miles in mid to late May. Thank you for your integrity and also for your guidance, Pete. -janet c. More

We went to Steve Lewis Subaru to turn in my 2010 Forrester for a 2014 Cross Trek .I bought my Forrester at Steve Lewis and I knew I could trust his dealership. John Acadia was absolutely wonderful. Forrester for a 2014 Cross Trek .I bought my Forrester at Steve Lewis and I knew I could trust his dealership. John Acadia was absolutely wonderful. He listened to my needs and desires and was very willing to give me a fair deal. I was very impressed with his kindness-and professionalism. I walked (or rather,drove!) out of the dealership with my beautiful new car. It is everything John said it would be! More

Excellent! We didn't have high hopes because buying a car has never been much fun, but buying a car at Steve Lewis turned out to be quite acceptable. Everyone wa We didn't have high hopes because buying a car has never been much fun, but buying a car at Steve Lewis turned out to be quite acceptable. Everyone was friendly and accommodating and we got a good price on the car we wanted. Steve Rivers was terrific. We couldn't have asked for more. More

Gus and Myron Gus was a pleasure to deal with. He was very knowledgeable regarding the cars for sale. He was also very helpful in trying to determine whether to b Gus was a pleasure to deal with. He was very knowledgeable regarding the cars for sale. He was also very helpful in trying to determine whether to buy new or used. I would absolutely recommend him to others looking to purchase a vehicle. Myron was efficient and knowledgeable regarding the financing of the vehicle. He was also extremely helpful, as was Gus, in trying to straighten out the mess that the insurance company created. More

My husband and me went looking for a new car and we ended up purchasing a certified 2013 used Subaru. Larry Flakes our sales associate was awesome! He wasn't pushy, he was in fact very patient with us as we up purchasing a certified 2013 used Subaru. Larry Flakes our sales associate was awesome! He wasn't pushy, he was in fact very patient with us as we couldn't decide which car to buy. We test drove three cars, asked him a million questions, before finally making up our minds. Larry was very informative and helped us set up our phones to bluetooth (nice feature). The manager was friendly and spoke with us as well as the other staff members. Mike T. was nice and helpful and did a lot of paperwork (twice) as we made a minor error. The waiting area had coffee and a snack machine. There were plenty of comfortable chairs and couches and a big television. Our Subaru was ready when we arrived to pick it up. This is our second Subaru as we are extremely satisfied with their ratings and performance. We highly recommend Steve Lewis dealership and associates. The Williams family. More