
Steve Lewis Subaru
Hadley, MA
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This dealership is clean and organized, and always there This dealership is clean and organized, and always there to help. John is a friendly, non pushy sales person who was able to negotiate a good deal on This dealership is clean and organized, and always there to help. John is a friendly, non pushy sales person who was able to negotiate a good deal on a car that they were able to get from a far away dealer. It was definitely a good experience and I would recommend both John and Steve Lewis Subaru. More
I have nothing but the highest praise for Steve Rivers and Myron Callender. I went in imagining that I was going to buy a used car, but after being shown around the lot and carefully walked through the u and Myron Callender. I went in imagining that I was going to buy a used car, but after being shown around the lot and carefully walked through the used and new inventory, I ended up buying new for the first time in my life. Steve was both thorough and patient and made the decision easy. Myron deserves special thanks for his clarity and professionalism, but also for his sense of humor -- I've never bought a service contract before, but Myron persuaded me to do so. Both are outstanding at their jobs and I could not ask more of any staff. More
I had to bring in my 2012 Subaru Outback limited in because the power seats stopped working. I called on a Monday and they took my car in for a same day appointment. Matt at the service desk was grea because the power seats stopped working. I called on a Monday and they took my car in for a same day appointment. Matt at the service desk was great and he made sure we did not have to wait around. I tried to bring my Subaru into the dealer that I purchased it from but they said it would be almost a week before they could look at it! The service here was great down to the updates on my car being fixed and them putting me and my family in a loaner car because of having to order a part. All around a great experience with customer service! I think my next Subaru purchase will be here at Steve Lewis Subaru. Thank you Kevin Tankersley Brimfield, MA More
The sales experience was very pleasant. I did not feel Mr. Arcadia, was high pressure. He knew his product well and did a very good job explaining what the Forester had to offer. The car's MPG is lower Mr. Arcadia, was high pressure. He knew his product well and did a very good job explaining what the Forester had to offer. The car's MPG is lower than I expected but with that exception, it is wonderful to drive. I am looking forward to a positive experience in the service department. More
Jesse Bilodeau was a perceptive and proactive salesperson, and he was extremely patient and understanding about my concerns and issues. Joe Clark was supportive and innovative when discussing tra salesperson, and he was extremely patient and understanding about my concerns and issues. Joe Clark was supportive and innovative when discussing trade-in value for my previous car. Clearly they and the rest of the team I encountered at the dealership believe in and are proud of Subarus. My thanks to all for making this an overall win-win experience. More
The customer service was above and beyond. Everyone that I interacted with was very friendly and willing to help to the best of their abilities. This dealership is an hour drive for me, but it was complete I interacted with was very friendly and willing to help to the best of their abilities. This dealership is an hour drive for me, but it was completely worth it and I will continue to make the drive for any of my needs. It was nice to be greeted by a genuine smile from all the staff and to feel supported in the journey of buying a new car. More
Was not pressured to buy car on lot, perfectly willing to travel/swap. Transparent pricing and sales process. Salesman was low pressure, well-informed, friendly and facilitated the transaction ably. Good fol travel/swap. Transparent pricing and sales process. Salesman was low pressure, well-informed, friendly and facilitated the transaction ably. Good follow through and communication. More
First impression are important. Steve Lewis Subaru is a clean, friendly, no pressure dealership with fair pricing. Todd & Myron were pleasant and honest. It was a pleasure buying a vehicle from them. clean, friendly, no pressure dealership with fair pricing. Todd & Myron were pleasant and honest. It was a pleasure buying a vehicle from them. More
This is the third time I have purchased a Subaru from Steve Lewis Subaru. The first purchase was the first week that Steve Lewis opened in late 1999. Each time I go back it just seems to get better. S Steve Lewis Subaru. The first purchase was the first week that Steve Lewis opened in late 1999. Each time I go back it just seems to get better. Steve Rivers went out of his way to make this another easy experience. Would I go back. OH YEAH. More
I had been looking for a particular mustang for several years and found it at Steve Lewis Subaru. I had a very positive experience buying my mustang and would highly recommend this dealership. years and found it at Steve Lewis Subaru. I had a very positive experience buying my mustang and would highly recommend this dealership. More