
Steve Lewis Subaru
Hadley, MA
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We had visited a couple other dealers, and just hadn't found anyone that we felt comfortable working with. We decided to give Steve Lewis Subaru a chance, and are so glad we did. We hadn't planned on bu found anyone that we felt comfortable working with. We decided to give Steve Lewis Subaru a chance, and are so glad we did. We hadn't planned on buying a brand new car, but we were presented with such a good offer, that we took it. When we told another dealer what kind of a deal we got, he literally seemed stunned. That's when we knew it was a good deal. We worked with Todd, Steve and a bit with Kerry. Everyone was very nice, easy to talk with, knowledgeable and (surprisingly) not pushy! They truly believe in their product, so selling it seems to come very naturally. More
I had a wonderful experience purchasing from Gus at Steve Lewis Subaru. Everyone at the dealership was friendly and welcoming. I test drove a forester three times and Gus was very easygoing and patient abo Lewis Subaru. Everyone at the dealership was friendly and welcoming. I test drove a forester three times and Gus was very easygoing and patient about me taking my time with the decision. The entire process was enjoyable, even deciding on the price. I am very happy with my choice of car and dealership! More
I went to Steve Lewis with a rough idea of what I wanted on my first day of my car search, and they just happened to have this one great used car for the price I was looking for. Although I wasn't expecting on my first day of my car search, and they just happened to have this one great used car for the price I was looking for. Although I wasn't expecting to walk out of the first dealership I visited as a car owner, I definitely hoped to! As a first time car buyer, I was very cautious and hesitant about purchasing a car and didn't think jumping right into a purchase was the best idea. But the facts are the facts and I got a very good deal on my car. On top of it all, Dave & Kerry were very nice and helpful and there was no excessive sales pressure. Like I said, I was a first time buyer and was not familiar with how everything works when you buy a car. Maybe other places do this too, but I was very pleasantly surprised that they handled EVERYTHING except for the inspection. Plates, registration, title, loan. The only thing I had to do was set up insurance and get my car inspected. Everything about the whole process was easy and the only reason I was nervous and somewhat stressed was because I had never bought a car before. More
John Acadia was great. He let me feel like I was in perfect control of the whole process. He made a few suggestions, good ones, and didn't push one bit. I knew what I wanted and John made sure I got it perfect control of the whole process. He made a few suggestions, good ones, and didn't push one bit. I knew what I wanted and John made sure I got it. Simple, quick and painless. He couldn't have been more helpful but more importantly, he wasn't at all intrusive. Clearly he knew the business and took care of everything. After the sale it wasn't over. The mechanics went over the car and and took care of every issue they found. Some minor, some not so minor. What I ended up with was exactly the car I came for in as good as or in better condition than I expected. More
I was very pleased that i was able to drive off the lot on the same day with the new car. I referred a friend of mine (Laurie Weinberg) aand she wrote to tell me she bought a car there Saturday. The only on the same day with the new car. I referred a friend of mine (Laurie Weinberg) aand she wrote to tell me she bought a car there Saturday. The only thing I was unhappy with was that I was unable to negotiate an auto loan of less than $10,000. I bought this car for my daughter and she will be paying the loan and I didn't want her to have such a large loan for her first loan. Someone I work with owns an auto dealership in the Berkshires and she told me they often give loans for as little as $2000-$3000. Peter was the one who pointed out the car to us but he was on his honeymoon so we ended up buying it through Justin. Peter showed me around the lot (I was looking for a car for me) and did not pressure me which I appreciate! Ellen Rowles More
My wife and I can't speak highly enough of Gus Erskine and this Subaru Dealership. The attendance and service was first class, and there was no attempt to force us into a deal. We actually signed all the and this Subaru Dealership. The attendance and service was first class, and there was no attempt to force us into a deal. We actually signed all the paperwork and came back the next day to pick up the car only to have more questions and actually ask if we could change the deal for a different car. Most salesmen would probably have blown up at that point, but Gus was gracious and understanding, and took us for more test drives and quoted new prices till we were actually satisfied that our original deal was the best for us. For outstanding service, friendliness, and knowledge, we both definitely give this dealership (and Gus!) five stars out of five. More
We were looking for a good family car, and purchased a Subaru Outback at Steve Lewis Subaru. The sales associates were very friendly and knowledgeable. We received help promptly, and were able to get a pr Subaru Outback at Steve Lewis Subaru. The sales associates were very friendly and knowledgeable. We received help promptly, and were able to get a price on the car that worked for us. We are very pleased with our new set of wheels and would definitely recommend this dealer. More
Thank you Jesse! I am very happy because my salesperson Thank you Jesse! I am very happy because my salesperson was patient and committed to finding exactly what i wanted for the price that i needed. Thank you Jesse! I am very happy because my salesperson was patient and committed to finding exactly what i wanted for the price that i needed. More
I knew I wanted a new Subaru when I stepped out of my old Subaru unscathed having just totaled it, and I'd heard only wonderful things about the folks at Steve Lewis, so the choice of dealership was a no-bra Subaru unscathed having just totaled it, and I'd heard only wonderful things about the folks at Steve Lewis, so the choice of dealership was a no-brainer. When I got there, Pete Lustenberger greeted us with genuine friendliness, compassion, and humor. He made the model-selection process painless and without much pressure. He was eager to get us to test-drive a car to see all the improvements that had been made in the latest model. Pete also talked us through getting as much as possible from the insurance company for the old car, which he didn't really have to do. He was very knowledgeable about every step of the purchasing process, and his people-skills were greatly appreciated. After the final purchase, I received a number of phone calls from Pete checking up on me to see how I'm doing with my new car. Since then I've had to go back to get the ipod connecter installed and the protective coating applied, and the good men working the service department were friendly, helpful, intelligent, and quick. I've had an overall fabulous experience at the Steve Lewis Subaru dealership, and I'd recommend it to anyone. More
Had a great experience purchasing my new Subaru with Steve Lewis Subaru. The sales staff was professional and friendly, and I never felt rushed or coerced in any way. I love my new car, and I'd happily Steve Lewis Subaru. The sales staff was professional and friendly, and I never felt rushed or coerced in any way. I love my new car, and I'd happily recommend Steve Lewis to anyone in the market for a Subaru. More