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Steve Lewis Subaru

Hadley, MA

4.8
3,377 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,377 reviews

September 09, 2021

What a crew! If there's problems, they make it right. I'm locked in as a Subaru owner, We've had 6 Subies over the past 25 years and put well over a million miles on them. Steve Lewis has kept them running p More

by BobGruen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Benny Cruz, Terra Hondrogen
Sep 09, 2021 -

Steve Lewis Subaru responded

Thank you, Bob, for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and look forward to seeing you next time! Joe Clark General Manager

September 09, 2021

Benny was great! Kept me in the loop about my car. Benny knows me by name when I walk in. I tell you this is the best Subaru dealership in the area. The service is fantastic. As I've said before, More

by Carmutch44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Sep 09, 2021 -

Steve Lewis Subaru responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad Benny was able to help, and we hope to see you again! Joe Clark General Manager

September 08, 2021

Friendly, helpful staff. I was checked in quickly and efficiently. The service was performed in less than an hour with updates in that time. I received a briefing on what further service I would need i More

by karterem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Sep 08, 2021 -

Steve Lewis Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

September 08, 2021

Steve Lewis Subaru does an excellent job reminding me of services my car needs to keep it in excellent running condition. The service team is very efficient, informative, and reviews all services performed More

by jakeman14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Sep 08, 2021 -

Steve Lewis Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Joe Clark General Manager

September 08, 2021

I absolutely love this dealership. It is filled with friendly workers. The wait time was decent and waiting room was covid friendly (spaced out chairs) More

by ACW7593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot who else helped!!, Benny Cruz, Terra Hondrogen
Sep 08, 2021 -

Steve Lewis Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

September 07, 2021

We recently purchased a 2020 Outback from this dealership after having previously buying a Legacy 8 years ago. We have been extremely pleased with the ongoing service we have received for all routine service More

by AUDGEPRO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Grono
Sep 08, 2021 -

Steve Lewis Subaru responded

Thank you so much for your kind words for Rich, and for taking the time to leave us this wonderful feedback. We hope you'll enjoy your new Subaru Outback! Joe Clark General Manager

September 06, 2021

We are very happy that we purchased our new vehicle from Steve Lewis Subaru. Our salesman, Vinny, was very helpful and went out of his way to answer all of our questions. More

by DIANE.DESHAIES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Vincent Zanetti
Sep 07, 2021 -

Steve Lewis Subaru responded

It's great to hear that Vinny was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Diane, for choosing Steve Lewis Subaru! Joe Clark General Manager

September 05, 2021

Tyler Dubay-Martin was very friendly and well informed. He was very helpful through the purchase and got back to me with information on any questions I had.He went over the electronics with me. Excellent More

by KATEKEENAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Tyler Dubay-Martin
Sep 07, 2021 -

Steve Lewis Subaru responded

It's fantastic to hear that Tyer provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you, Kate, for choosing Steve Lewis Subaru! Joe Clark General Manager

September 05, 2021

I’m always pleased with the service that I receive here in Hadley . This is the number one reason I travel over an hour vs. going to a local dealer . More

by SHAR.N.SHOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t get the name of the service gentleman that helped me but if you look at the day that I had my Outback serviced - he was fantastic ! He ensured that my coupon came off and took the time to answer questions about opening my trunk . Thanks again !, Todd Gerry
Sep 05, 2021 -

Steve Lewis Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

September 03, 2021

Tyler G was the salesman. He was friendly, and very helpful throughout with my purchase of my new car. He went over and above to help with the electronics explanation and describing the cars features. More

by annmarieofl
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Griswold, Jack Walczak
Sep 03, 2021 -

Steve Lewis Subaru responded

Thanks for your feedback on your recent visit to Steve Lewis Subaru. I'm glad to hear that Tyler and the team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Joe Clark General Manager

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