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Steve Lewis Subaru

Hadley, MA

4.8
3,377 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,377 reviews

August 22, 2021

Buy my new Outback at Steve Lewis Subaru was the first time I did not hate the car buying process. Tyler (our salesperson) was generous with his time, and knowledge. He made the buying process painless More

by Hyattjay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Walczak, Tyler Dubay-Martin
Aug 22, 2021 -

Steve Lewis Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tyler met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

August 20, 2021

Jesse is a rockstar! Best service department around. Thank you for making and big repair go so smooth. Was in for my 120,000 mile service and a horn issue. They diagnosed my horn issue quickly and had m More

by MICHELLEMONIZCMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Aug 22, 2021 -

Steve Lewis Subaru responded

Thank you, Michelle, for the kind words for Jesse and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

August 20, 2021

Much appreciation to staff for their helpfulness and efficiency. Special thanks to Tara (or Terra?) for her phone call update -- and especially to Jesse who found tires in stock and completed work by th More

by mdunn989
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Aug 22, 2021 -

Steve Lewis Subaru responded

Thank you for your business and this review. We're happy to hear Terra and Jesse were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

August 19, 2021

Efficient and professional – service is great, really listen to what needs to be repaired and once the work is completed the staff went through everything, making sure I didn't have questions. More

by ruth.lague
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Aug 19, 2021 -

Steve Lewis Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

August 16, 2021

Joe Boucher is the man! I was a first time car buyer and he was happy to educate me on the process and the options. He was also super patient with me when I changed my mind at the last minute, and again whe More

by njanka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Boucher
Aug 16, 2021 -

Steve Lewis Subaru responded

It's great to hear that Joseph was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

August 16, 2021

Everything was great. Our new car was ready quick. I feel like we got a fair price for our trade and new vehicle. Scott was super nice and patient. Place was super clean. I will definitely come back for all More

by CLIFFANDLILLY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Scott Lunt
Aug 16, 2021 -

Steve Lewis Subaru responded

Hello Cliff and Lilly, Thank you so much for choosing Steve Lewis Subaru! Congrats on your new purchase, and let Scott know if we can be of any more assistance! Joe Clark General Manager

August 16, 2021

The service department was efficient, friendly, happy to educate me about the need for an expensive 60K servicing, and flexible on timing for the loaner. Generally a pleasure to do business with. More

by Nancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse was running the show and he was terrific!
Aug 16, 2021 -

Steve Lewis Subaru responded

Nancy, We are very happy to have provided you with such a positive experience working with Jesse and our service team! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

August 13, 2021

Rich and the manager went above and beyond to inform me about my options and get me in the car I wanted. Rich was so patient and helpful. More

by stephenzimora
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Rich Grono
Aug 13, 2021 -

Steve Lewis Subaru responded

Thank you for sharing your experience with us, Stephen! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Joe Clark General Manager

August 13, 2021

Rich was great to work with. He took as much time as I needed and all my questions were answered. Everyone was exceptional and I would not hesitate to recommend Steve Lewis Subaru. In fact I did and the More

by kepcs52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Rich Grono, Jack Walczak
Aug 13, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your thoughts on working with Rich and our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

August 13, 2021

Rich was easy to work with. He answered all my questions, even when I asked the same question twice. It was great to decide on a car and get it within 3 days. More

by CARROD413
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Rich Grono, Jack Walczak
Aug 13, 2021 -

Steve Lewis Subaru responded

It's fantastic to hear that Rich provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Steve Lewis Subaru! Joe Clark General Manager

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