
Steve Lewis Subaru
Hadley, MA
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Was pleasantly surprised by the TFL tire credit! Now I'll be able to use the discount money for my other needs. Wait time was shorter than expected. Friendly C.S. be able to use the discount money for my other needs. Wait time was shorter than expected. Friendly C.S. More
Steve Lewis Subaru is my go to dealership for 15 years. My 2019 Subaru Crosstrek is my second car that I bought here, serviced/continue to service. Benny Cruz and Terra Hondrogen from the service departmen My 2019 Subaru Crosstrek is my second car that I bought here, serviced/continue to service. Benny Cruz and Terra Hondrogen from the service department that I interacted with during my last visit were friendly, professional and available to answer all of my questions about the recall. Thank you! More
The customer service was excellent and they patched the tire for no charge which was great. My only negative is the price of $100 is a lot for me on a fixed income. tire for no charge which was great. My only negative is the price of $100 is a lot for me on a fixed income. More
Had my 2012 Outback diagnosed for a case of "dashboard Christmas tree" (check engine/break/cruise lights etc... are blinking non stop but the car mechanically behaving normally). It took a couple of tries Christmas tree" (check engine/break/cruise lights etc... are blinking non stop but the car mechanically behaving normally). It took a couple of tries to try and find the cause/. The second time, they did it at no charge, including sensor that they thought was the culprit. It is not easy to diagnose these kind of problem and they did well but they did their best, and remained courteous and helpful during the whole process. They warned me it could come back and already laid out a plan of action should it return, which I really appreciate since I hate surprises. More
We were in for FIRST Service on our 21 outback Any Shop We were in for FIRST Service on our 21 outback Any Shop can do Oil change and tire rotation We buy and service our cars at Steve Lewis becaus We were in for FIRST Service on our 21 outback Any Shop can do Oil change and tire rotation We buy and service our cars at Steve Lewis because of the people The Staff is amazing Terra is a huge asset to the service center and front line of your customer service Thank you Don Ellershaw More
Steve Lewis is an excellent dealership- the service department is responsive and tries to anticipate and meet all the customer’s needs while providing high quality work! department is responsive and tries to anticipate and meet all the customer’s needs while providing high quality work! More
I really appreciated that I was shuttled back home after I dropped off my car, and picked up when the car was done. Got some office work done, instead of sitting in the Subaru waiting room. Very good custo I dropped off my car, and picked up when the car was done. Got some office work done, instead of sitting in the Subaru waiting room. Very good customer service. More
When attempting to make the appointment I was unable to talk with someone in the service dept. My call went to the message answering machine which was full. talk with someone in the service dept. My call went to the message answering machine which was full. More
Vinnie and Tyler were very helpful and answered all my questions. They were both kind, down to earth people, and that helped me in my decision making to purchase from this dealership. David answered all o questions. They were both kind, down to earth people, and that helped me in my decision making to purchase from this dealership. David answered all of my finance questions and offered a lot of feedback and advice on the best route to proceed. I would highly recommend this dealership as they are all very welcoming, considerate, and go above and beyond to ensure that you're driving away happy! More
Steve Lewis Subaru is the only place to shop for a Subaru! Zero pressure, fair deals, great people to deal with. I wish Steve Lewis would open a dealership in Southern Berkshire County! Loyal customer Subaru! Zero pressure, fair deals, great people to deal with. I wish Steve Lewis would open a dealership in Southern Berkshire County! Loyal customers for life! This is our second car from Todd Gerry. He has been the best car saleman on the planet More