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Steve Lewis Subaru

Hadley, MA

4.8
3,377 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,377 reviews

July 28, 2021

Working on my 4th Subaru but the 1st one from Steve Lewis. This by far was the best experience I have had buying a car. Thank you More

by KGLEESE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Roger Dugas, Jack Walczak
Jul 29, 2021 -

Steve Lewis Subaru responded

We are very happy to hear Steve provided you with such a positive 1st experience! We appreciate you being a loyal customer of Steve Lewis Subaru! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

July 28, 2021

Steve Lewis is a great place to take your car for service. They are helpful, explain things clearly and try to do just what is needed. More

by revolutionary_petunia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jul 29, 2021 -

Steve Lewis Subaru responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

July 28, 2021

I had a great experience getting a used car at Steve Lewis. I was in a lurch when my previous car died and had to go to the junkyard. My salesman Brian Kane did a great job patiently helping me naviga More

by John S
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Kane
Jul 29, 2021 -

Steve Lewis Subaru responded

John, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Brian and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Joe Clark General Manager

July 27, 2021

Had an unexpected need for servicing before travel. They accommodated my schedule need got servicing done quickly and replaced some body trim parts that had been popped off in an anonymous shopping center p More

by THOMAS_HUF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewyck
Jul 27, 2021 -

Steve Lewis Subaru responded

Thomas, Thank you for your business and this review. We're happy to hear Jesse and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

July 26, 2021

This is our third Subaru purchase at Steve Lewis. We have been very fortunate to have had Todd Gerry as our salesperson. He is wonderful to work with. Todd is very knowledgeable and very well informed More

by Fran Como
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, David Hanks
Jul 26, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your feedback with us, Fran. We work hard to make sure our guests have an exceptional experience. We will share your kind comments with Todd and the team, and we look forward to working with you again! Joe Clark General Manager

July 26, 2021

Everything was fine. Visit to make recall repair. All went well. Thank you. Pleased with service receieved from Steve Lewis Subaru. Have bought three cars here. More

by BASCHENK
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jul 26, 2021 -

Steve Lewis Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

July 26, 2021

very good experince.no pressure we love our new subaru. vin was very helpful and kept us informed threw the whole process . hope to have good luck with our subaru More

by HOHUM3838
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Zanetti
Jul 26, 2021 -

Steve Lewis Subaru responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new Subaru. We truly appreciate your feedback! Joe Clark General Manager

July 24, 2021

Rich and the manager went out of their way to help us choose a car and also work within our budget and needs.Totally honest and upfront about everything. More

by stephenzimora
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Rich Grono
Jul 25, 2021 -

Steve Lewis Subaru responded

Stephen, thanks for your feedback on your recent visit to Steve Lewis Subaru. It is great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Joe Clark General Manager

July 22, 2021

Joe was great! He was super helpful and was always available for my questions. I had a great experience and would definitely buy here again. More

by barron262
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Joseph Boucher
Jul 22, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Steve Lewis Subaru are glad to have you as a customer. Joe Clark General Manager

July 22, 2021

The staff is very friendly and personable, however my last experience was not ideal. I had a 9:30 am appointment for an oil change and dealer recall issue. I was told the service would take about an hr More

by snakebytes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
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