
Steve Lewis Subaru
Hadley, MA
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Very accommodating. Always a pleasure to do business with them. They know my vehicle so I will always go there for service. They remember me every visit. them. They know my vehicle so I will always go there for service. They remember me every visit. More
The customer service person i worked with was friendly and informative. Even though it took longer than expected he continued to update me while I waited. and informative. Even though it took longer than expected he continued to update me while I waited. More
Team did recommended "recall" notice in less than projected time! I also brought a small but troublesome problem with the keys to my wife's Subaru (not vehicle requiring service that day) and the gu projected time! I also brought a small but troublesome problem with the keys to my wife's Subaru (not vehicle requiring service that day) and the guys fixed one key fob and replaced battery in the other...at no charge. This is A+ service! We will continue to get all service done at Steve Lewis! More
Joe Bouchar was amazing. He was patient efficient and made the process really easy. I am so happy with our purchase and would work with Joe again! made the process really easy. I am so happy with our purchase and would work with Joe again! More
Manuel and Jesse at Subaru worked within my scheduling constraints to keep my family safe ahead of a long road trip. Thank you so much! constraints to keep my family safe ahead of a long road trip. Thank you so much! More
Matt Tirrell the salesman was a very kind personal individual. Was very knowledgeable of the vehicle we were interested in. He took all the time needed with patients to all of our questions. Everyone individual. Was very knowledgeable of the vehicle we were interested in. He took all the time needed with patients to all of our questions. Everyone one went beyond our expectations. More
My appointment for a quick oil change turned into needing all four breaks done, and when Brandon heard that I'd had travel plans that day, he set me up with a loaner - way above what I'd expect and greatly a all four breaks done, and when Brandon heard that I'd had travel plans that day, he set me up with a loaner - way above what I'd expect and greatly appreciated! More
Fabulous service. I had a recall done on my car and the expected wait was over two hours and they called their shuttle service to bring my two towns over and coordinated my pickup. Excellent experience! Hi expected wait was over two hours and they called their shuttle service to bring my two towns over and coordinated my pickup. Excellent experience! Highly recommend this dealership. More
My best customer service experiences are always had at when I go to Steve Lewis Subaru - Took care of regular oil change and also made sure my wipers were ok - The service team is so well organized and v when I go to Steve Lewis Subaru - Took care of regular oil change and also made sure my wipers were ok - The service team is so well organized and very nice to deal with - They kept me posted on the status of my car via text messages while I was out on a bike ride. They truly provide e Express service with expertise that I appreciate . Excellent service , I wish I could give 6 stars for this experience !!!! More