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Steve Lewis Subaru

Hadley, MA

4.8
3,377 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,377 reviews

July 13, 2021

The service department is always friendly and explains what my car needs, the only complaint is how long it takes to get any type of appointment. More

by dawnsanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jul 13, 2021 -

Steve Lewis Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

July 13, 2021

Express service did not turn out be be express!! But the service department was wonderful about putting me into a car while they worked out the problem. More

by vickiela
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jul 13, 2021 -

Steve Lewis Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

July 13, 2021

I showed up with no appointment and Rich Grono my sales person was more than happy to help me with purchases (yes I bought 2 Subaru’s)! Everyone I met at the dealership was helpful snd engaging. I’ll be ba More

by dkmeininger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Rich Grono, Ryan Spahl
Jul 13, 2021 -

Steve Lewis Subaru responded

Thank you so much for choosing Steve Lewis Subaru! Congrats on your two new Subarus, and let us know if we can be of any more assistance! Joe Clark General Manager

July 12, 2021

Great experience! first time I brought my Crosstrek for service. Express service was great. And the people I dealt with were wonderful. Thanks for a great experience. More

by GM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Jul 12, 2021 -

Steve Lewis Subaru responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

Jul 12, 2021 -

GM responded

No Problem! We love the Crosstrek so much my son is looking into buying one .

July 11, 2021

Kind, considerate, and helpful with my recent service. Best service of any dealer I’ve ever been to. Would never buy a car anywhere else. More

by DPLECOURS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Griswold
Jul 12, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your thoughts on working with Tyler and our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

July 09, 2021

There are polite courteous and go above and beyond service my vehicles always done on time or before schedule time they’ve always make suggestions overall everybody shares of love glad to be a member More

by gorgcin65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse S, Benny Cruz, Terra Hondrogen
Jul 09, 2021 -

Steve Lewis Subaru responded

We appreciate your business, Benny, Terra and our team look forward to serving you again soon! Joe Clark General Manager

July 09, 2021

Roger Dugas was my salesperson. He did a wonderful job describing the car features and helping me complete the purchase. I am a repeat customer of Steve Lewis Subaru and I am very impressed with the deale More

by subieted
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Roger Dugas
Jul 09, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your thoughts on working with Roger and our team. I'm glad to hear they delivered such a great experience! Joe Clark General Manager

July 08, 2021

Impreza had a problem with key not releasing from ignition lock. Service found some technical bulletins and was able to diagnose and repair problem quickly. More

by BOB_PAYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Axton
Jul 08, 2021 -

Steve Lewis Subaru responded

Bob, thank you for choosing Steve Lewis Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

July 08, 2021

Roger Dugas, was great to work with explaining everything that I needed to know I'll highly recommend Subaru in Hadley to buy a car or lease the car. Thanks Deborah Frady More

by deb121759
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Dugas, Jack Walczak
Jul 08, 2021 -

Steve Lewis Subaru responded

Deborah, Thank you for sharing your experience with us! We're happy to hear it went well working with Roger and hope you enjoy your new vehicle. We truly appreciate your feedback! Joe Clark General Manager

July 08, 2021

Brian Kane was my sales person. From the first meeting he was very informative, answered questions and did not rush me or pressure me. Very helpful thru entire process, kept me updated while I was waiting More

by ECHIC40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kane, sales
Jul 09, 2021 -

Steve Lewis Subaru responded

Thank you for your business; and this fantastic, five-star review. We're happy to hear that both Brian and Dave were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new purchase! Joe Clark General Manager

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