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Steve Lewis Subaru

Hadley, MA

Overview
Reviews
Vehicles
4.8
3,377 Reviews
Call Dealership (413) 584-5355
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315 Russell St

Hadley, MA

01035

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Showing 3,377 reviews

June 28, 2021

Due to Covid my Subaru has been driven very little. So one of my brakes had locked up, which was an emergency as I'm preparing for a long trip. They worked me in on a day I could get there, checked all th More

by LMATSON0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Axton, Benny Cruz
Report | Print
Jun 29, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your thoughts on working with our team! We're glad to hear we delivered such a great experience! Joe Clark General Manager

June 28, 2021

I have always had repairs done on my 2013 Subaru Outback at your facility and am very pleased with repairs. More

by dwillia1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Williams,Dorothy, Benny Cruz
Report | Print
Jun 29, 2021 -

Steve Lewis Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We truly appreciate your loyal business! Joe Clark General Manager

June 27, 2021

I trust Steve Lewis Subaru and their services so I keep coming back. And the staff is very courteous. More

by etrzepacz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Vincent Zanetti
Report | Print
Jun 28, 2021 -

Steve Lewis Subaru responded

Here at Steve Lewis Subaru, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Joe Clark General Manager

June 25, 2021

Always very friendly and cheerful. They make my visit pleasant. More

by cbobala
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brandon Axton, Jesse Szewczyk, Benny Cruz
Report | Print
Jun 25, 2021 -

Steve Lewis Subaru responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

June 25, 2021

Went in for express service. Accomplished quickly and effectively. Nice people too. More

by CSTAELIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
Jun 28, 2021 -

Steve Lewis Subaru responded

We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

June 25, 2021

Staff was very friendly and helpful. They were very thorough in checking out my problem and addressed additional issues quickly. They communicated regularly regarding service concerns. More

by vera_mihalcik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
Jun 28, 2021 -

Steve Lewis Subaru responded

Thank you, Vera, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

June 23, 2021

Purchased a new 2012 Outback XT Limited from Steve Lewis, just before the company was moved from Northampton to Hadley, Massachusetts. Todd Gerry, was our Sales Consultant, and we just picked up a new 2021 More

by Teddie33
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, Jack Walczak, Tyler Dubay-Martin
Report | Print
Jun 23, 2021 -

Steve Lewis Subaru responded

Thank you so much for choosing Steve Lewis Subaru! Congrats on your new purchase, and let us know if we can be of any more assistance! Joe Clark General Manager

June 23, 2021

Always pleasent and helpful. Always tells me if a wait will be long. More

by ELYAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Report | Print
Jun 23, 2021 -

Steve Lewis Subaru responded

Thank you for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

June 22, 2021

Fast and easy! Service people are friendly and easy to work with More

by avi2
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Jun 23, 2021 -

Steve Lewis Subaru responded

Thank you for your kind review! We strive to make sure that all of our customers leave happy, so it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

June 19, 2021

Quality of service was great, but it required half an hour longer than the time I was told to expect.. Also they did not take my car in until 45 minutes after my scheduled appointment time. More

by bjarhodes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
Jun 21, 2021 -

Steve Lewis Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We appreciate your patience as well! If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

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