
Steve Lewis Subaru
Hadley, MA
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4th Subaru! Love them! Car is great. Took over a week, and multiple phone calls/messages to get registration, finally got it 10 days later week, and multiple phone calls/messages to get registration, finally got it 10 days later More
Jesse was so helpful and prompt in getting my car fixed. It didn't hurt that I got to drive a new Crossfit for a few days and he found ways to cut the costs of the repairs. Thanks Jesse! It didn't hurt that I got to drive a new Crossfit for a few days and he found ways to cut the costs of the repairs. Thanks Jesse! More
Rich Grono was great to work with. Got us exactly what we wanted in a car. Easily accessible and helpful with any issues. David Hanks also very helpful in the financing of car. Did not feel any pressure from wanted in a car. Easily accessible and helpful with any issues. David Hanks also very helpful in the financing of car. Did not feel any pressure from either of them when it came to purchasing our outback. More
Veery happy with my purchase. Very friendly, efficient, and painless. It was hard to part with my Outback but I'm very happy with my new Crosstrek. Thank you and painless. It was hard to part with my Outback but I'm very happy with my new Crosstrek. Thank you More
Have always given 5 stars. However, this time, it took leaving messages twice and not getting any call back, and then a third phone call before I reached a live person to schedule a recall visit. No expl leaving messages twice and not getting any call back, and then a third phone call before I reached a live person to schedule a recall visit. No explanation given for why they didn't call me back. Hope this was a quirk and not a new M.O. for them. Except for this latest experience, I love this dealership and my Forester. More
I brought my Subaru Ascent in for the scheduled mile checkup, was very surprised at how little the wait was. As always, they were very nice.. checkup, was very surprised at how little the wait was. As always, they were very nice.. More
I dropped off the car for oil change and headlight replacement without an appointment. I was surprised that the job took less than 45 minutes. I was promptly notified and future potential actions wer replacement without an appointment. I was surprised that the job took less than 45 minutes. I was promptly notified and future potential actions were reviewed by the service advisor. The cost of the work was a bit less than expected, another pleasant surprise. More
you’re very careful about the pandemic and car sales. When vaccinated a long overdue used car was purchased; and they did a great job! It was a lot loaded with recent lightly used one to three year old c When vaccinated a long overdue used car was purchased; and they did a great job! It was a lot loaded with recent lightly used one to three year old cars. I felt safeWere there following the Covid restrictions. And when we really need a car they were there for us. More
Going to steve Lewis for service is one of the reasons why I keep buying subarus!! The service department is always so amazing and caring. I feel they go above and behind, they are very mindful of my time why I keep buying subarus!! The service department is always so amazing and caring. I feel they go above and behind, they are very mindful of my time and informing me of service needs. More