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Steve Lewis Subaru

Hadley, MA

4.8
3,377 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,377 reviews

May 04, 2021

Steve Lewis Service Department is the BEST!! Terra Always takes care of making sure I get what I need for my Crosstrek & Jesse makes sure service is 100% . This is my 6th Subaru from Steve Lewis and More

by DDAME007
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk, Tyler Griswold, Benny Cruz, Terra Hondrogen
May 04, 2021 -

Steve Lewis Subaru responded

Thank you so much for your excellent review! We are so glad that Terra had the opportunity to work with you, and we are thrilled that you found your experience with us to be another positive one here at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

May 04, 2021

I felt the rep was informative of what was happening in a timely manner. I was given a loaner for the day which was thoughtful. More

by amyev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie
May 04, 2021 -

Steve Lewis Subaru responded

Amy, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

May 04, 2021

I was a little apprehensive when I started car shopping, but the staff at Steve Lewis made it so easy. Todd Gerry is a wonderful salesperson. He answered all my questions and concerns, and I especially ap More

by KYARNELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, David Hanks
May 04, 2021 -

Steve Lewis Subaru responded

Congratulations on your new Forester! Here at Steve Lewis Subaru, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they desire! We are glad to hear you enjoyed your experience with both Todd and David! It was a pleasure having you at the dealership. We truly appreciate your five-star review! Joe Clark General Manager

May 04, 2021

Always excellent professionalservice at Steve Lewis Subaru. We never go anywhere else and we tell all of our friends and family. They ate the best around. More

by heidid04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
May 05, 2021 -

Steve Lewis Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

May 03, 2021

I had a really great experience buying my Crosstrek! It was right in the showroom, the Plasma Yellow Pearl Crosstrek with manual 6-soeed transmission. Tyler Griswold was an excellent sales consultant. He w More

by Ebarbour
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Griswold
May 03, 2021 -

Steve Lewis Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

May 03, 2021

The staff at Steve Lewis Subaru are always great in terms of being friendly, helpful and explaining whatever I need to know. Also do a good job of scheduling so that the wait for routine service is timely. More

by MICHIEHOME
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
May 04, 2021 -

Steve Lewis Subaru responded

Thank you! Benny and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

May 01, 2021

Purchasing a new car is always stressful especially when you are not sure which vehicle,brand or type you would like buy. Roger, made the process extremely easy with questions on which type and features we More

by mel400
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Roger Dugas
May 02, 2021 -

Steve Lewis Subaru responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

April 30, 2021

I found the perfect car and had the easiest and most pleasant experience with Joe B. I have been raving about my experience since I bought my car. Joe was fantastic at keeping in touch and updating me o More

by Acmakeup2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Walczak, Joseph Boucher
Apr 30, 2021 -

Steve Lewis Subaru responded

It's fantastic to hear that Joe provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Steve Lewis Subaru! Joe Clark General Manager

April 30, 2021

The Service Team is always professional, friendly, attentive, and efficient. Car is ready on schedule, and returned to me in clean condition. Highly recommend them. More

by MICHELE2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSE SZEWCZYK, Benny Cruz, Benny Cruz
May 02, 2021 -

Steve Lewis Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Michele, and look forward to your next visit. Joe Clark General Manager

April 30, 2021

The staff is knowledgeable and helpful. The service is always performed on time. A part was needed for my car to fix the seat. The part came in the day they said it would and they were able to get my car More

by JOHNWYO29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk, Benny Cruz, Terra Hondrogen
May 02, 2021 -

Steve Lewis Subaru responded

It has been a pleasure serving you, John. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

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