Back

Steve Lewis Subaru

Hadley, MA

4.8
3,377 Reviews

315 Russell St

Hadley, MA

01035

Directions

By Type

Showing 3,377 reviews

April 29, 2021

The salesman was great, and the atmosphere there is nice an relaxed but thorough. We are happy with the used Outback we bought, and look forward to some nice trips with it. More

by claudec0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Walczak, Joseph Boucher
Apr 30, 2021 -

Steve Lewis Subaru responded

Claude, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

April 29, 2021

The experience was disheartening.. I purchased the car on a Friday and was supposed to pick it up a week later. I received a call from the salesman two days before picking up the car letting me know that More

by JILLDAN9
Friendliness
Recommend Dealer
No
Employees Worked With
Ryan Spahl
May 17, 2021 -

Steve Lewis Subaru responded

Jill and Dan, thank you for bringing this to my attention. Your comments will be shared with the team in order to improve future customer experiences. We truly appreciate your feedback and your business. Joe Clark General Manager

April 28, 2021

The entire team I worked with at Steve Lewis and the experience I had buying my Outback was truly worth the trip to Hadley. So many of my colleagues and friends own a Suburu, and the reputation of the p More

by KREILLY1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, David Hanks
Apr 28, 2021 -

Steve Lewis Subaru responded

Thanks for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

April 28, 2021

Everyone was friendly and provided good service. Everything went smoothly and as expected. It was worth the trip to Hadley. Very pleased with my new car More

by SSWIFT70
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Roger Dugas
Apr 28, 2021 -

Steve Lewis Subaru responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

April 28, 2021

Nice people, efficient service. Liked the car. Got it serviced and cleaned promptly ready for sale. Could have paid less, but I need the car with no hassles, and there were no hassles. More

by MARTBEVSTUDIOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Spahl, Vincent Zanetti
Apr 29, 2021 -

Steve Lewis Subaru responded

Thank you for your feedback on your recent visit to Steve Lewis Subaru. It is great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Joe Clark General Manager

April 27, 2021

The team worked hard to locate and fix the root of my A/C problem and gave me a free loaner in the meantime, as they had to keep my car for several days. Jesse kept me updated on progress. Everything has w More

by JFARNER
Recommend Dealer
Yes
Employees Worked With
Jesse
Apr 27, 2021 -

Steve Lewis Subaru responded

Thank you so much for your kind words for Jesse and our team and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

April 26, 2021

They are very good, but I'm still having problems with my audio system. I will have them check it again when I go back for an oil change. More

by cbobala
Recommend Dealer
Yes
Employees Worked With
Brandon Axton, Jesse Szewczyk, Todd Gerry, Benny Cruz
Apr 26, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your thoughts on working with Brandon, Jesse and our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

April 24, 2021

Tyler was a huge help and very good at what he does. He helped me from beginning to end when buying my Subaru Legacy. Thank you to the whole team over there for everything. More

by FOXXER22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Tyler Griswold
Apr 25, 2021 -

Steve Lewis Subaru responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Tyler and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Joe Clark General Manager

April 23, 2021

Service was quick and took care of recall advisory. Staff explained the issue and reason for recall. Another unrelated question, that were not related to this issue, was researched and explained. More

by stormy2001
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 23, 2021 -

Steve Lewis Subaru responded

We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

April 23, 2021

This is second new Forester that I have purchased from Steve Lewis. Have been pleased with price and working with my salesman Todd Gerry both times. More

by Caramia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, Michael Teixeira
Apr 23, 2021 -

Steve Lewis Subaru responded

We are very happy Todd provided you with such a positive experience again! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

...
72
...