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Steve Lewis Subaru

Hadley, MA

4.8
3,377 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,377 reviews

April 07, 2021

I live in New York with a Subaru dealership less than 5 miles away. I decided to purchase from Steve Lewis Subaru due to their great customer service. More

by kibra77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira
Apr 07, 2021 -

Steve Lewis Subaru responded

Thank you so much for choosing Steve Lewis Subaru; we truly appreciate your business. Congratulations on your new purchase, and let us know if we can be of any more assistance! Joe Clark General Manager

April 07, 2021

Prompt. Courteous. I like that service keeps you informed with text messages. All staff I met in halls asked if I needed help. Low key environment More

by Subaru67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 07, 2021 -

Steve Lewis Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

April 07, 2021

I bought my 2016 Subaru Forester used from Steve Lewis. They have always treated me well and I can count on them to do only the work that is needed. If they find anything else that needs attention, they ca More

by chet_tidlund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Apr 07, 2021 -

Steve Lewis Subaru responded

Thank you for sharing your thoughts about your experience with Steve Lewis Subaru, Chet. We appreciate your business and hope to see you again soon! We look forward to having you as one of our valued customers for life! Joe Clark General Manager

April 07, 2021

Everyone was friendly from the phone call right up to when I picked the car up. Service was done promptly, efficiently, and affordable with effective communication of the service rendered. More

by TMCRIS2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 08, 2021 -

Steve Lewis Subaru responded

We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

April 07, 2021

They worked tirelessly to find a deal for me! Very kind and thoughtful, respectful as well. Can't go wrong with these guys, I love my car!! Joe B. and Ryan S. really came through and I can only highly reco More

by Hannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe B, Ryan Spahl
Apr 08, 2021 -

Steve Lewis Subaru responded

We are very happy, Hannah, to hear that Joe and Ryan were provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

April 06, 2021

We have two Subarus, both 2011 models, which were purchased in the Midwest before we moved to the area. They are in great running condition because the Service Department at Steve Lewis Subaru is exc More

by TAHAMPTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 06, 2021 -

Steve Lewis Subaru responded

Thank you for your business and this review. We're happy to hear our Benny and service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future with both your 2011 Subaru's, please let us know. Joe Clark General Manager

April 02, 2021

Excellent customer service! Very responsive and knowledgeable staff that went the extra mile to meet the needs of the customer! Thank you, Mr. Scott Lunt! More

by celsur27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Scott Lunt, Jason Bastia
Apr 02, 2021 -

Steve Lewis Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

April 02, 2021

Always quick, easy and professional check in at Subaru Service Center. Their text message system keeps me informed about my car maintenance. If I can’t wait for my car in their clean waiting room, I can g More

by AKAPAMSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the person who assisted me, Terra Hondrogen
Apr 02, 2021 -

Steve Lewis Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

April 02, 2021

Difficult problem to diagnose stayed with it until fixed. Was given a loaner car to use until the noise was heard. The noise was temp. Related so it too time. More

by DAVE01095
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor Brandon Axton was great
Apr 02, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your thoughts on working with Brandon and our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

April 02, 2021

The clerk at the service counter was courteous and attentive and the work was done quicker than expected. I would recommend service being done at Steve Lewis Subaru More

by KRHEBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Apr 03, 2021 -

Steve Lewis Subaru responded

Thank you so much for your review! We're thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

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