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Steve Lewis Subaru

Hadley, MA

4.8
3,377 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,377 reviews

March 29, 2021

Jesse is such an excellent support / service assistant. He always goes above and beyond in helping us get the kinds of service we need and making things work smoothly with Subaru. More

by LQUILTER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Mar 29, 2021 -

Steve Lewis Subaru responded

Thank you for your business and this review. We're happy to hear Jesse and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

March 29, 2021

I went here first, and it turned out to be the best price. The other dealers ( including the one I bought my previous Subaru from ) were willing to match that price, but unable to match the confidence More

by dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
will lamb - 5 star, Michael Teixeira, Scott Lunt, Jack Walczak, Jason Bastia
Mar 29, 2021 -

Steve Lewis Subaru responded

Thank you for your business and this review. We're happy to hear Scott and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

March 29, 2021

Quick and efficient Service Department. Friendly staff and work on the car was done Correctly. Consistently Sevice Department Provides excellent service in a friendly atmosphere. More

by bernieporada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Mar 29, 2021 -

Steve Lewis Subaru responded

Bernie, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Benny here at Steve Lewis Subaru. Joe Clark General Manager

March 29, 2021

Everyone was super friendly. Tyler was incredibly helpful and informative! No fuss no muss pricing, and our family was in the car within a week! More

by MEGHAN.OVERGAARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Dubay-Martin
Mar 29, 2021 -

Steve Lewis Subaru responded

Meghan, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Joe Clark General Manager

March 28, 2021

We had an excellent experience purchasing our new Subaru. The sales team and staff were very helpful and made the process very enjoyable. We will definitely be back next time we need a new car. More

by JRYAN4749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Dubay-Martin, Joe Clark, Jack Walczak, Jason Bastia
Mar 28, 2021 -

Steve Lewis Subaru responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Subaru! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Joe Clark General Manager

March 28, 2021

This is the 3rd Subaru we’ve purchased from Steve Lewis and we bring them all in for service- need I say more? Both their sales and service department are a pleasure to work with! More

by elleninamherst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kane, Roger Dugas
Mar 28, 2021 -

Steve Lewis Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for continuing to choose Steve Lewis Subaru. We look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

March 28, 2021

Good communication and follow through. The car drove better after my 108k mile service than when I first bought it. They stayed in touch through the service and were timely with the work. Very happy. More

by mfhoopes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Mar 28, 2021 -

Steve Lewis Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

March 28, 2021

Rich and Jack were fantastic, they not only helped me purchase my crosstrek sport even though I was from another state. But they not only did they help me with my car , they helped my mother in law get i More

by Mdmpepsi73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Grono, Jack Walczak
Mar 28, 2021 -

Steve Lewis Subaru responded

Thank you! We appreciate your business and this review. Congratulations on your new Crosstrek Sport. We hope to have you and your mother-in-law as customers for years to come. Joe Clark General Manager

March 28, 2021

This is the fourth Subaru I have purchased from Steve Lewis. My last three were purchased with the help of Tyler G. He has always handled every transaction with honesty, care and integrity. It can be int More

by Nancy Tirozzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, David Hanks, Tyler Griswold
Mar 29, 2021 -

Steve Lewis Subaru responded

Thank you for your very kind review, Nancy. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experiences with Tyler and Dave here at Steve Lewis Subaru. Joe Clark General Manager

March 27, 2021

Purchased 2 cars with major issues- Tyler Griswold was Purchased 2 cars with major issues- Tyler Griswold was all around awesome. Sales manager Ryan was condescending/impatient/downright rude. Very di More

by JBUGGIEME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Hanks, Tyler Griswold, Terra Hondrogen
Apr 13, 2021 -

Steve Lewis Subaru responded

Thank you for your review. We’re sorry your visit didn’t go as planned and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Clark General Manager

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