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Steve Rayman Chevrolet

Smyrna, GA

3.7
1,092 Reviews
Steve Rayman Chevrolet in Smyrna, GA, is a new Chevrolet and used vehicle dealership serving auto shoppers near Atlanta, Cartersville, Marietta, and Roswell. We're here to guide you through every stage of the vehicle ownership experience. We have the best selection of new Chevrolet models, Certified Pre-Owned Chevrolet vehicles, as well as used cars, trucks, and SUVs from almost every manufacturer, and no one can beat our low prices. We also offer on-site financing to save you the hassle of having to shop around for the best auto loan rates. Our representatives guide you through all the financial products and make sure the deal you get is one that fits your budget. No matter what your credit situation, we can find an affordable financial solution for you. After the sale, our Service Center takes over offering routine maintenance and mechanical repairs, always using genuine Chevrolet parts from our Parts Center. If you need aftermarket accessories for your Chevrolet model, our Parts Center is the place to go.
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2155 Cobb Pkwy SE

Smyrna, GA

30080

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Showing 1,092 reviews

November 23, 2023

No communication between service advisor and customer as to an estimated time your vehicle maintenance will be completed. More

by KSMITH44150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Burton
Nov 27, 2023 -

Steve Rayman Chevrolet responded

We're sorry to read about your recent experience with us. Communication is key, especially when it comes to servicing your vehicle and we apologize if this was not met during your visit. We appreciate your feedback and will take it into consideration as we work to make improvements. If there's anything else we can do for you, please reach out. Thank you, Thomas Campbell - Service Manager - 678-424-2084

November 22, 2023

I am very much pleased with the amazing service at Steve Rayman dealership. thanks alot!!! More

by BIGRICK65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Steve Rayman Chevrolet responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with the Steve Rayman Chevrolet team. Drive safely, and we hope to see you back again down the road!

November 22, 2023

They had my car for over 3 months and it still didn’t work. Had to send it back and now waiting again. More

by gnbarks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Somebody
Nov 25, 2023 -

Steve Rayman Chevrolet responded

I'm sorry to learn about the extended wait time you've experienced with your car repair. This is not reflective of our commitment to efficient and quality service, and we sincerely apologize for any inconvenience caused. I'd like to personally assist in resolving this issue as soon as possible, so please reach out to me directly at your earliest convenience. Thank you, Thomas Campbell - Service Manager - 678-424-2084

November 20, 2023

I took my car in for the 60,000 mile check up and now my car fan won't stop, engine light won't go off, SD card light stated that it had been removed, Radio system malfunctioning, Brake Assist Service light More

by JONES_CD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

Had an oil change and tire rotation. Noise was a exhaust clamp that would require an hour to fix. You held on to the car for 4 days and the total bill was $600+. $250 was a Diagnostic Ch More

by jherbert14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett had nothing to do with my car?
November 16, 2023

Informed upon arrival, appointment for 1. 5hr job was not guarantee of service that day More

by GLS_KSS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory Lombardi
November 16, 2023

Work was done efficiently in time. Staff was helpful and answered my questions in depth. More

by ginafaiella3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2023

Thanks, I will be back soon. I appreciate the it, everything went well. Take care More

by russ.neese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2023

Good Morning, I arrived 11/11/2023 @8:00 a. m. for my 9:00 a.m. appointment. I sat waiting in my car over 45 minutes for Thomas to acknowledge me. He continued to take cars/trucks of customers More

by STORMISOVER52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
THOMAS
November 13, 2023

Everything was going well with the sales rep until we went into contract signing. After everything was signed and almost done, they suddenly realized the price was incorrect. What we thought was going to More

by domk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/a
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