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Steve Rayman Chevrolet

Smyrna, GA

3.7
1,079 Reviews
Steve Rayman Chevrolet in Smyrna, GA, is a new Chevrolet and used vehicle dealership serving auto shoppers near Atlanta, Cartersville, Marietta, and Roswell. We're here to guide you through every stage of the vehicle ownership experience. We have the best selection of new Chevrolet models, Certified Pre-Owned Chevrolet vehicles, as well as used cars, trucks, and SUVs from almost every manufacturer, and no one can beat our low prices. We also offer on-site financing to save you the hassle of having to shop around for the best auto loan rates. Our representatives guide you through all the financial products and make sure the deal you get is one that fits your budget. No matter what your credit situation, we can find an affordable financial solution for you. After the sale, our Service Center takes over offering routine maintenance and mechanical repairs, always using genuine Chevrolet parts from our Parts Center. If you need aftermarket accessories for your Chevrolet model, our Parts Center is the place to go.
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2155 Cobb Pkwy SE

Smyrna, GA

30080

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Showing 1,079 reviews

April 30, 2024

Very welcoming upon arrival. Chantz was a pleasure to work with. I love my new car and am getting many compliments. More

by gabriela.boyce122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chantz, Jennifer
Apr 30, 2024 -

Steve Rayman Chevrolet responded

Gabriela, we're delighted to know you had a positive experience with Chantz at Steve Rayman Chevrolet. Enjoy your new car and all the compliments that come along!

April 29, 2024

My chevy malibu had an side mirror repair that needed to be scheduled I was given the run around for about two weeks (2024/04/15) on how this part supposed to be ordered (this is after talking to two differ More

by DenzelJohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Please see review, I do not remember the employee names, as I talked to multiple within the time window.
Apr 29, 2024 -

Steve Rayman Chevrolet responded

Denzel, I'm sorry to read about the issues you've experienced with your vehicle's repair. It sounds like there was a lack of clear communication and an unexpected problem after the repair - both are not reflective of our usual standards. We'd appreciate the opportunity to make things right for you, so please reach out when it suits you best. Thank you, Thomas Campbell - Service Manager - 678-424-2084

April 28, 2024

Accommodating, accessible, willing to meet my needs, easy to work with…I am a 4th time return customer in only 2 years and 3 months. Mr. Randall is the epitome of professionalism…understanding…courteousness… More

by pdyanne322
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie
Apr 29, 2024 -

Steve Rayman Chevrolet responded

We're over the moon to know that you've had such positive experiences with us at Steve Rayman Chevrolet! Your continued support means a lot and we look forward to serving your automotive needs in the future. Safe travels!

April 28, 2024

Very alarming experience from the beginning disorganized and unprofessional. I arrived 4/1/24 just to be told I didn’t have an appointment shortly after my husband received a call that it was a miscommunica More

by JASMINEMITCHELL63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Apr 29, 2024 -

Steve Rayman Chevrolet responded

Jasmine, I'm really sorry to read about your experience. It's clear we didn't meet your expectations and for that, we apologize. We strive to provide professional service and it seems like there were several missteps during your visit which is not the standard of care we aim for. Your feedback will be taken into consideration as part of our ongoing efforts to improve our customer service. If you'd like further assistance or have any other concerns, please don't hesitate to reach out directly. Thank you, Thomas Campbell - Service Manager - 678-424-2084

April 27, 2024

Poor communication- had to go to dealership twice in person to get update on vehicle More

by DJCOOPER528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple
Apr 29, 2024 -

Steve Rayman Chevrolet responded

It's hard to see we've let you down in regard to comprehensive communication. This is not the experience we aim to provide, and I'd like to ensure all of your outstanding concerns are adequately addressed. Please contact me directly. Thank you, Thomas Campbell - Service Manager - 678-424-2084

April 25, 2024

Chantz was very helpful and he answered every question I asked. I also felt heard . More

by erikcasas2013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chantz Dilworth
Apr 26, 2024 -

Steve Rayman Chevrolet responded

Erik, we are happy to hear that Chantz was helpful and answered all of your questions! Thanks for stopping in at Steve Rayman Chevrolet and leaving us a five-star review.

April 25, 2024

World class service. Highly recommend this dealership for all your needs. Customer service is on point. More

by KGFORREST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Sarmiento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Steve Rayman Chevrolet responded

We're delighted to know you had a world-class experience at Steve Rayman Chevrolet! Thanks for recommending us and appreciating our customer service. We look forward to serving your future needs!

April 22, 2024

Had the car for 3 weeks. Supposed to check with warranty company 2 weeks ago about coverage for touchscreen...since I haven't heard anything since talking with Thomas Campbe More

by TIMDOUGHERTY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Campbell
Apr 22, 2024 -

Steve Rayman Chevrolet responded

Tim - I'm sorry to learn about the delay in communication regarding your warranty coverage. This is not reflective of our commitment to timely and transparent service, so I apologize for any inconvenience caused. We'd like to look into this matter further and provide you with an update as soon as possible - please reach out at your earliest convenience. Thank you, Thomas Campbell - Service Manager 678-424-2084

April 21, 2024

I have been coming to this location since 2016 when I bought Mt car from here ans I have NEVER had an experience like I did on Saturday. I will not be going back!!!! More

by MIRANDA.DAVIS63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Steve Rayman Chevrolet responded

Miranda - I'm really sorry to read about your recent experience. We value our long-term customers and it's concerning that we've let you down this time around. I'd like the opportunity to understand what happened and see how we can make things right for you, if possible. Please feel free to reach out at your earliest convenience - Thank you, Thomas Campbell - Service Manager - 678-424-2084

April 20, 2024

Unfortunately I still service, unable to get it at this time; not enough technicians available More

by coachlowebball
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Apr 21, 2024 -

Steve Rayman Chevrolet responded

Thank you for posting feedback about your recent experience. I'm sorry that it didn't meet our five-star standards and I want to make things right for you. Please contact me so we can discuss this together. Best, Thomas Campbell - Service Manager - 678-424-2084