Steve Rayman Chevrolet
Smyrna, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Sold a lemon dream car I originally came to dealership for a new car but was told I didn't qualify for a new car with a credit score of 655 .So now I have a used car with b I originally came to dealership for a new car but was told I didn't qualify for a new car with a credit score of 655 .So now I have a used car with bad breaks,oil change overdue and emissions issues 2013 Chevrolet eqinox with less than 35,000 miles With no report 2 verify vehicle has ever been serviced My private mechanic checked this Chevrolet after driving the car for 4 days Very rude don't care attitude. Sales person are liars Brian Jackson hung up in my face when I reminded him that they were going do service check on car Lombardi curse and yelled at me in a office full of staff and 3 Customer in lobby about a down payment date needed to be changed will not show me car fax report for car lied about Down payment options at night of deal did deal at gas station at11pm at night never detailed my car prior 2 purchased vehicle Didn't give me a tag for 3 1/2 weeks plus told me I can't have a tag until I pay other half of the down payment I was only given a loner tag for 3 1/2 weeks. I got stopped by police because I didn't have a temporary plate on my used Chevrolet Never showed me a maintenance report on vehicle to confirm last oil change and other transmission issues BRIAN JACKSON LIED ABOUT BUYING MY CHILDREN 9yr and 11yr and their grandmother. A gift card at a local restaurant in Atlanta or deal I hv been requesting a used INSPECTION since day 1 of purchase of this vehicle and oil change but every time I come in the dealership is Mgr. Are not there Then author Lombardi said he would do the items listed and now they refused My first time ever BUYING a car from a dealer I'm in college and this is the worst memory So parents and college students STAY AWAY FROM THIS DEALER I WILL BE POSTING ON ALL SOCAIL MEDIA AND ON MY BLACK BOARD COLLEGE CAMPUS IN ATLANTA 🖓 More
Tim Whitton provides exceptional service Tim Whitton always takes care of me and my corvette. Great attitude, responsive and thorough. Waiting room is clean and comfortable. A great experie Tim Whitton always takes care of me and my corvette. Great attitude, responsive and thorough. Waiting room is clean and comfortable. A great experience overall. More
Service review. Tim Whitton provides exceptional service . Tim provides exceptional service . He always has a pleasant attitude in spite of his very busy days. He is always responsive to questions and concerns Tim provides exceptional service . He always has a pleasant attitude in spite of his very busy days. He is always responsive to questions and concerns. His customer service is excellent. More
First car buying experience This is for SALES AND FINANACE. I dealt with Leslie Pollack, and Tim Willis personally, but everyone there was super nice. The men there wear very This is for SALES AND FINANACE. I dealt with Leslie Pollack, and Tim Willis personally, but everyone there was super nice. The men there wear very spiffy socks, which may not seem important but made good conversation and shows their professionalism. This dealership I went to is dear to my heart as a first time buyer. As someone who worked hard to pay off my student loans and also still works to support myself, I somehow had no credit and was not expecting to leave with a car. Nor did I want to make a down payment, fortunately I had a trade in. This dealership not only gave me a chance but also gave me a car that fit me perfectly. With the expertise of a dear friend that was with me coupled with Leslie's diligence and wisdom, I left with a black 2013 Ford Fiesta. The team worked so hard on my behalf to ensure that I received attention, care, consideration and wonderful coffee!!! They stayed hours after the dealership was closed to get me in that car. Steve Rayman beat Stone Mountain Chevrolet, drive time in Duluth and CarMax Norcross out of the park!!! They treated me like a person not a number. They didn't laugh at me didn't look down on me but genuinely helped a young adult not only get a car she needed but help establish credit and being adult life, rather than taking advantage. It still does not seem real but that is definitely attributed to my God, Jehovah. Thanks Steve Rayman Chevrolet!!!! More
Always top drawer service and friendly staff. Harry is generally the first one you meet when you take your vehicle in for service. If your day has started off on the left foot, Harry's upbeat atti Harry is generally the first one you meet when you take your vehicle in for service. If your day has started off on the left foot, Harry's upbeat attitude will switch things around. Tim is knowledgable, helpful and practical with recommendations, I have been a customer at that location long before Mr, Raymond bought the franchise and as long as the front line folks treat me as a friend and not a money bag, I will continue to regularly visit and they can keep my 02 Avalanche running for another 100,000 miles. Thanks guys! More
Very Dissappointing Experience from Unprofessional Dealer I was one of the first people to call in on a 2009 For Expedition as soon as it was posted. I was invited by Ryan to come in that day to see the vehi I was one of the first people to call in on a 2009 For Expedition as soon as it was posted. I was invited by Ryan to come in that day to see the vehicle. After an hour drive, I arrived and the car was beat up, had not been detailed, needed body work and wasn't ready for sale. I expressed my frustration to Arthur and Cory, the managers, who assured me the vehicle would be ready soon. I got a call from the same Ryan a few days later who set-up an appointment assuring me that the vehicle was now ready. I arrived and the vehicle was in the same shape in the same spot as the previous visit, completely unready for sale. I expressed my strong disappointment (again) to Arthur (manager) who assured me that he personally would make sure I was contacted when the vehicle was ready to see. Today, I contacted the sales rep to set an appointment with me for 2pm to see the vehicle. I explicitly expressed to the rep, "I don't want this vehicle sold out from under me because I have been tracking it for a full two weeks." When I arrived on time to my appointment, I was informed that the vehicle was just sold to someone else. I talked with Arthur and told him how frustrated and unprofessional it was to have customer come to your dealership three different times staying in touch along the way, only to show-up and have the vehicle already sold before your appointment time. From my experience, this dealer is very unprofessional, cares nothing about the time of their customers and interested in getting a quick sale no matter how it damages their reputation. I am quite disappointed and plan to share my experience with anyone in my circle of influence so they don't have a repeat of my bad experience with Steve Rayman Chevrolet. More
Liars They will tell you lies over the phone to get you to come in. Was told lies about a vehicle I saw online and when I asked about it in person, the mana They will tell you lies over the phone to get you to come in. Was told lies about a vehicle I saw online and when I asked about it in person, the manager by the name of Authur told me I should know better to believe that. I asked to speak to the guy I talked to on the phone and he responded with no you can't talk to him, you get me and that's all. I told him to step away from me and he attempted to kick me off the lot and call the police. Shady. I would recommend spending your money other dealerships if this is the way the treat someone attempting to buy a car. If you must purchase here, avoid Arthur at all cost. More
Great service department I brought my 2013 Chevy Sonic in for and oil change/tire rotation and also to have 2 recalls addressed (one was for the Mylink, and the other was for I brought my 2013 Chevy Sonic in for and oil change/tire rotation and also to have 2 recalls addressed (one was for the Mylink, and the other was for the parking brake). I usually bring my Sonic in for oil changes here because the price is great. This is the second time that I've had other work performed and they've treated me well every time I've brought it in. More
Salesman Great Loyalty Bad I was sold a used '14 Toyota Carolla S with an imploding battery that started giving me issues not 3 weeks of purchase because their servicemen couldn I was sold a used '14 Toyota Carolla S with an imploding battery that started giving me issues not 3 weeks of purchase because their servicemen couldn't do their job before it left the lot. I was refused a replacement battery regardless of their negligence. Their is no loyalty to the customer in making sure that I have been sold a relaiable car from their lot that they hold so much pride in choosing to sell. It hasn't even been a month and this is not the first issue I came upon because of their laziness. The only reason I am giving 2 stars is because my salesman Matthew Grenier gave me excellent customer service, and if you are going to go their, ask for him, you will not be dissapointed, but I DO NOT recommend going to this dealership for their lack of loyalty to (me) the customer when I have chosen to bring my business to a so called 'reputable' dealership when, once your off the lot....to xxxx with you. More
Was sold a defective vehicle (2016 Chevrolet Equinox) I have been a customer of Steve Rayman Chevrolet for over ten years now and 5 vehicles later, this has been my worst purchase ever! I was sold a defec I have been a customer of Steve Rayman Chevrolet for over ten years now and 5 vehicles later, this has been my worst purchase ever! I was sold a defective vehicle due to the fact that my radio/Bluetooth has malfunctioned from day one. I brought it to EVERYONE'S attention from the moment I drove this new Chevy Equinox off of the lot. The car has been at the dealership twice and as of recent to repair to no avail!! I still have the issue! I have emailed and texted back and forth with Ray Whitlow and spoken with others about my issue to NO AVAIL either for months now (since January 2016)! This issue makes me not enjoy my 2016 at all. My supposedly hands free system, isn't! I don't think that the dealership as a whole cares about selling someone a "new" crappy car. After all of the purchases I have made here, you would think that someone would show more concern. Certainly not RAY! He is mean, nasty and disrespectful!! Sure, he is probably nicer now because I told him about his mean and nasty attitude some months ago! At any rate, I used to believe Steve Rayman to be a name I could trust and depend on for my vehicle purchases. Not so much anymore! My purchase went wrong from the beginning with the sales person. I should have ended it then. So now, I am forced to be stuck with a new lemon! Frustratiing to say the least to drive a vehicle that I don't like!😩😩😩😩😩😩 More