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Steve Rayman Chevrolet

Smyrna, GA

3.7
1,061 Reviews
Steve Rayman Chevrolet in Smyrna, GA, is a new Chevrolet and used vehicle dealership serving auto shoppers near Atlanta, Cartersville, Marietta, and Roswell. We're here to guide you through every stage of the vehicle ownership experience. We have the best selection of new Chevrolet models, Certified Pre-Owned Chevrolet vehicles, as well as used cars, trucks, and SUVs from almost every manufacturer, and no one can beat our low prices. We also offer on-site financing to save you the hassle of having to shop around for the best auto loan rates. Our representatives guide you through all the financial products and make sure the deal you get is one that fits your budget. No matter what your credit situation, we can find an affordable financial solution for you. After the sale, our Service Center takes over offering routine maintenance and mechanical repairs, always using genuine Chevrolet parts from our Parts Center. If you need aftermarket accessories for your Chevrolet model, our Parts Center is the place to go.
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2155 Cobb Pkwy SE

Smyrna, GA

30080

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Showing 1,061 reviews

August 17, 2015

always nice group of peo to have working on your new sales. David, was very nice person. this is our 3rd time buying from Steve Rayman . Nice store and friendly people. will tell all my friends.. and buy a More

by dorothy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David F
July 09, 2015

Just GREAT!!! Just cannot thank steve rayman enough for the great experience I had while I was here. My salesman was great Susan in finance was amazing and Jordan r More

by Mrs.Haynes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Knettles
July 07, 2015

After dealing with this dealership Yes, I admit the experiences was very swift, and deceiving. I was lead to believe that the dealership was looking out for my best interest, wrong! I w More

by Magnum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Marcus, Ivan
Jul 09, 2015 -

Steve Rayman Chevrolet responded

First, we want to thank you for the purchase of your new vehicle and let you know we greatly appreciate and value your business. Here at Steve Rayman Chevrolet we strive for excellent customer service at the point of sale and after. You requested that the damages on the car be looked at and we failed to meet your expectations after doing so. We never want to let a customer feel disappointed so we would like to apologize on behalf of the dealership and all individuals involved. Again, we thank you for your business and we are sorry for your buying experience. If you have any further concerns please call our customer experience manager Jordan Knettles at 770-330-3835.

June 28, 2015

Tahoe with Faulty Engine sold Do not expect ANY level of customer service here. I bought a used CHEVROLET Tahoe here with 72000 miles on it and 9 days later discovered that the mot More

by tahoe72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : David Dodson, Steve Rayman, Dan Schian, Arthur Lombardi, Jamie Laverde
Jun 29, 2015 -

Steve Rayman Chevrolet responded

We are sorry that you continue to be dissatisfied despite our best efforts to remedy this situation with you. However, to tell the full story of what happened here, the Tahoe in question was a 2000 model, making it a 15+ year old vehicle. By your own words, you signed an AS-IS disclosure on this vehicle that specifically states that there is no warranty on the vehicle. Despite all of this, yes, we did make efforts to assist you. You were quoted $4,000 for a replacement engine (which was the dealership's cost for the engine, with you paying zero labor), and we offered to pay half the cost @ $2000. We do, of course, make every effort to do what is in our power to satisfy the customer when an issue arises, but it is in the best interest of all parties involved to get the entire story on the table when airing one's grievances to the public. Feel free to contact us directly if you wish to re-engage on finding a solution. Steve Rayman Chevrolet (770) 953-0100

June 27, 2015

Bait and Switch! I called for a price. I have been all over Georgia looking for a car. All I wanted was the price. I didn't want to drive an hour and a half for nothin More

by I hate car shopping!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know his name. Too mad to care.
Jun 27, 2015 -

Steve Rayman Chevrolet responded

On behalf of Steve Rayman Chevrolet, I would like to personally apologize for your experience. Refusing to give a price is not part of our process, and if an individual does not know the price of a certain vehicle (due to being new in stock, or in our service department, etc...), they are instructed to transfer a customer to a member of our Management Staff to further assist the client. I apologize that this did not happen for you today. If you would like to discuss this further, please contact me directly at 770-953-0100 (ext. 354). I am more than happy to get you any information you request, and again, I'm sorry that this did not happen in the first place. C.J. Lombardi Business Development Manager Steve Rayman Chevrolet 770-953-0100 (ext. 354)

June 26, 2015

THIS WILL BE YOU LAST STOP!!! The absolute best car buying experience I have ever had!! I cannot praise Ivan enough and boast about his outstanding team!!! From Enricos (Rico!), ou More

by Ginger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan, Rico, Tim and Jordan.
May 11, 2015

A MIRICALE!!!!! Hey evreyone i worked with Geoffery Randall at this dealership and he was the sweetest person to work with. Not only did he get me in the exact car i More

by LegalOne777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Knettles
May 11, 2015

A DREAM Also You Most defenitely want to go to Jordan Knettles when setting up your new vehicle just straight awesome!!!! SUCH AN AMAZING GUY!!!! LOVE HIM. I More

by LegalOne777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoffery Randall
April 27, 2015

Best first experience! I recently bought my first new car through Steve Rayman Chevrolet after moving to Georgia from Texas. I received excellent service and was taken great More

by benhaman94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Tremmling, Tim Willis
April 22, 2015

The staff was excellent, they attended to my every need. The staff made my experience memorable. I came into work this morning and already gave out Miami Lee's business card! Thanks Team Steve Rayman! D More

by GaPeachDawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan, Tim and Arthur, Miami Lee
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