Steve Schmitt-Brubaker
Litchfield, IL
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Very accomodating I had a complicated repair issue. Hail damage that I could get taken care of in Litchfield and body work from an accident that could be done at the H I had a complicated repair issue. Hail damage that I could get taken care of in Litchfield and body work from an accident that could be done at the Highland site. They transported the car to Highland for me after the hail work was done so I didn’t have the hassle of finding someone to assist me getting to and from Highland. More
Another fine job Wife went over for regular service. All personnel involve where kind and courteous. Service was done in a timely manner. Facility was clean and pleas Wife went over for regular service. All personnel involve where kind and courteous. Service was done in a timely manner. Facility was clean and pleasant. SHe was very happy they washed her car. More
Quick professional service In a snowstorm over the weekend I apparently hit something on the toad that slit my tire. On Monday I called to have a new tire ordered, and the spare In a snowstorm over the weekend I apparently hit something on the toad that slit my tire. On Monday I called to have a new tire ordered, and the spare that now was on the truck balanced. New one came in, tires balanced, spare put back under the truck bed, and my truck was washed and cleaned inside. My white truck was NOW WHITE again! All this was done quickly and professionally while I waited in an immaculate waiting room where the manager stopped in for a visit with others and me! More
Great service Went for an oil change and tire inspection. Was done promptly and efficiently. Love the new waiting room too. Tire had a screw in it and was repair Went for an oil change and tire inspection. Was done promptly and efficiently. Love the new waiting room too. Tire had a screw in it and was repaired. More
Excellent experience! My wife wife and I purchased a Silverado from Steve Schmitt - Brubaker about 6 months ago. Kyle and Kelly were an absolute pleasure to work with. Ther My wife wife and I purchased a Silverado from Steve Schmitt - Brubaker about 6 months ago. Kyle and Kelly were an absolute pleasure to work with. There was no pressure or hounding from the staff and I felt in control of my purchase. I get periodic phone calls from Kyle checking on my vehicle and asking if there is anything I need in regards. I recently took my truck in for a recall and a complimentary oil change from my purchase. I walked away wit a truck wash that was pleasantly unexpected. The team is exceptional and I will be going back for future purchases. I highly recommend Kyle and Kelly! More
Great experience Mike & Evan were very helpful & responsive. They made my experience very positive. Great quality car, no pressure and no regrets! I would definitely r Mike & Evan were very helpful & responsive. They made my experience very positive. Great quality car, no pressure and no regrets! I would definitely recommend them. More
Very pleasant Mike was our salesman and he was a pleasure to work with. All staff that we encountered was very professional and prompt. It was a pleasure doing busi Mike was our salesman and he was a pleasure to work with. All staff that we encountered was very professional and prompt. It was a pleasure doing business with you. More
Had to wait longer than expected We showed up on a busy day I suppose, we had to wait longer than we expected and we were not happy that we were not told about the hail damage to the We showed up on a busy day I suppose, we had to wait longer than we expected and we were not happy that we were not told about the hail damage to the truck we ended up purchasing until after we arrived at the dealership. Everyone was very nice and welcoming our experience that way was nice. More
TRUSTWORTHY Very fair and willing to work with you. Made you feel comfortable and no high pressure tactics. Would definitely consider them on future purchases, ma Very fair and willing to work with you. Made you feel comfortable and no high pressure tactics. Would definitely consider them on future purchases, made me feel like family. More
They where very professional and did a very detailed Did a very good job in the inspection very detailed cleaned the car very nicely will go back again for the service again they where very friendly and Did a very good job in the inspection very detailed cleaned the car very nicely will go back again for the service again they where very friendly and professional More

