Steve Schmitt Kia

Kim is Awesome!! Was able to walk around without being hassled. Sales rep was personable and polite! They work for you and with you!!! Great time! You should go! Was able to walk around without being hassled. Sales rep was personable and polite! They work for you and with you!!! Great time! You should go! More

Repeat Customer I made my initial purchase from Terry Scales 8 months ago and since then have brought my two children to work with him, as well. Terry was such a joy I made my initial purchase from Terry Scales 8 months ago and since then have brought my two children to work with him, as well. Terry was such a joy to work with and he made hisself available to answer questions even after the sale was completed. To this day if I have any questions about my vehicle I call or stop by and every time Terry is up beat and full of life as if I'm there to buy another car lol. If you're interested in a new Kia I recommend Terry Scales at Paul Cerame. More

Way above my expectations I walked in to Paul Cerame Kia and the atmosphere was very welcoming. I met Sharon Dash and I can say she is way beyond excellent as a Sales Rep. She I walked in to Paul Cerame Kia and the atmosphere was very welcoming. I met Sharon Dash and I can say she is way beyond excellent as a Sales Rep. She is very honest and does not pressure you into getting a car. I can say she works very hard to please the customer. Sharon does way beyond excellent to get you the best deal! I would recommend the dealership to anyone wanting to get a car! More

The Ford Real Deal The dealership is very professional. The dealer Neil Smith is very helpful and determined. This is one of the best dealerships in the county period. The dealership is very professional. The dealer Neil Smith is very helpful and determined. This is one of the best dealerships in the county period. More

Beyond What I Expected. Went to the dealership just to look with thoughts of buying towards the end of the year. My wife introduced me to Sharon Dash who by the way is the s Went to the dealership just to look with thoughts of buying towards the end of the year. My wife introduced me to Sharon Dash who by the way is the same person who sold her her Kia. I'm glad she did, Sharon is a straight shooter, no fast talking sells pitch, just the facts & she works hard to get you the best deal possible. We now are a two Kia family thanks to Sharon & the rest of the staff who made sure I was happy with my purchase. Can't see going anywhere else! More

Excellent Sales Rep I went to Paul Cerane three times to buy a car. Each time my friends tried to tell a reputable dealership probably wouldn't be able to help me. So I d I went to Paul Cerane three times to buy a car. Each time my friends tried to tell a reputable dealership probably wouldn't be able to help me. So I decided to call Kim Billups my sales rep at Paul Cerame. She helped me with a great deal some time ago. I was determined not to deal with a "buy here pay here lot." Yes, I'm now the proud owner of a Kia Optima! More

very helpful I had wonderful experience . The people was nice and friendly and Ms Sharon was so helpful. I would recommend the place anybody they are so helpful. I had wonderful experience . The people was nice and friendly and Ms Sharon was so helpful. I would recommend the place anybody they are so helpful. More

Lies from the Finance Department I had 2 issues with this dealer. 1st: I wanted to receive the price advertised online. After test driving and sitting down to negotiate I was told I had 2 issues with this dealer. 1st: I wanted to receive the price advertised online. After test driving and sitting down to negotiate I was told to receive the price that was advertised online that I had to be a recent college grad, in the military, and use KIA financing. I felt this was false advertising. There weren't any *'s or notes about those conditions on the website. 2nd: I wanted to avoid financing all together and pay cash for the car but I signed up for KIA financing to receive part of the discount. The salesman told me that I could pay off the car the first month at no penalty but then the finance manager then turned around and said I had to make a minimum of 3 payments (of course so they could earn their interest). I called KIA financing after the fact and they told me the finance manager lied. I could pay it all off immediately. They said that's an unethical technique some dealers use. I'd guess it makes them money off of the financing. The only reason I give this 2 stars instead of 1 is because the sales rep was friendly and accommodating to my needs. Although in the end, I wouldn't recommend this place to anyone. More

Sharon is the best The most important things to me in any transaction like this are straightforwardness and approachability of the employees. Every single person I inte The most important things to me in any transaction like this are straightforwardness and approachability of the employees. Every single person I interacted with at Cerame Kia was approachable and friendly, and I have done enough research to know that I am satisfied with the purchase terms. I started this purchase online, and generally prefer to communicate via email until I know I am interested-plus it provides a record of what was discussed. Sharon, the salesperson we worked with, answered my emailed questions quickly and straightforwardly. When I came in, I was pleased to find she is very down to earth and not "slick". Not only that, but there were no price surprises-no extra fees for this or that, just the car and the tax. (The internet prices did include some rebates that I didn't qualify for, but I had asked about that ahead of time so was aware.) I appreciated that my questions were answered without the sense that she was annoyed or that I was infringing on her time. There was no pressure, either. The manager and the finance person were also helpful and friendly. I feel terrible that I can't remember their names, but they deserve recognition for a job well done as well. Also, all the other salespeople were approachable when we were first coming in-no wondering where to go or how to get started. The process was not a quick process. There were long periods of time when we were waiting and didn't really understand why it was so long, but we were there on a Saturday morning. Perhaps on a less busy day it would have been more streamlined. And I really liked the unhurried, low pressure, friendly atmosphere, so maybe that's a necessary trade off. I was glad I didn't have kids with me, though. I wouldn't hesitate to go back to Sharon or this dealership! More

Excellent Customer Experience I recently bought a 2014 Kia Sorento and I had an excellent experience purchasing my car, I was not pushed into a car I did not want and my needs was I recently bought a 2014 Kia Sorento and I had an excellent experience purchasing my car, I was not pushed into a car I did not want and my needs was heard and met. I would most definitely recommend anyone to Paul Cerame Kia! More