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Hometown Toyota - Service Center

Ontario, OR

4.6
263 Reviews

263 Reviews of Hometown Toyota - Service Center

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July 04, 2025

very Very pleased with the service department and Juan Pantoja respectful services the rest of the team gave More

by lorna2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Pantoja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alain Alfanso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanis Bowens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Steve's Hometown Toyota responded

We are very happy to hear that Juan and the team took such great care of you, Lorna! Thank you for choosing Steve's Hometown Toyota and for sharing your feedback. See you next time!

July 01, 2025

It was excellent like always thank you so much for always taking care of my car needs More

by sanchezariel1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Steve's Hometown Toyota responded

Thank you for stopping by to leave Steve's Hometown Toyota a wonderful review!

July 01, 2025

Everyone was very friendly and kept me informed about my vehicle while it was being serviced. More

by Portlandcharlie73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Youngflesh
Jul 02, 2025 -

Steve's Hometown Toyota responded

We are so happy that our Steve's Hometown Toyota team delivered an excellent experience. Thank you, Charlie!

July 01, 2025

Always there to help with excellent service. I would definitely recommend them to my family. More

by j_york_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Pantoja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alain Alfanso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanis Bowens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Steve's Hometown Toyota responded

The entire team at Steve's Hometown Toyota is so glad we earned your business. Thanks so much!

June 28, 2025

No thank you I do not want to write a review so please stop asking me to More

by jdshmway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Holloway
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Steve's Hometown Toyota responded

Thank you for choosing Steve's Hometown Toyota! We hope to see you again down the road.

June 18, 2025

informative, helpful and not pushy. easy to deal with. On time didn't have to wait long. More

by terskine74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Pantoja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alain Alfanso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Steve's Hometown Toyota responded

Thank you for leaving Steve's Hometown Toyota a five-star review! We are glad that our team was a pleasure to work with.

June 09, 2025

Great customer service ! They’ve always done a great job. Very kind and courteous. I’ll continue to have them service my car. More

by janrininger.57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the gentleman’s name🤔 But, he was kind and courteous.
Jun 10, 2025 -

Steve's Hometown Toyota responded

Thank you for the kind words! We're delighted to hear that our team at Steve's Hometown Toyota has consistently provided great service. We look forward to continuing to take care of your car in the future!

June 02, 2025

Easy to schedule an appointment online, very short wait before they were able to take my car, the lounge was comfortable, and the service was completed quickly. All of this was covered by the Toyota new ca More

by Idahomey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanis Bowens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Steve's Hometown Toyota responded

We're delighted to hear that your experience at Steve's Hometown Toyota was seamless and comfortable. It's great to know our team met your expectations with efficient service under the new car plan. Thanks for sharing!

May 23, 2025

Actually achieved nothing after 3 hours. I am now forced to write more words, so I have More

by maximike123321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 23, 2025

My experience was great. Cody was my Service Manager and kept me informed as to the progress and any issues or needs with my Prius. Got everything squared away. Roberto wh More

by Linda Strain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Youngflesh & Roberto Cano
May 26, 2025 -

Steve's Hometown Toyota responded

Linda, it's wonderful to hear that Cody and Roberto provided such attentive service during your visit at Steve's Hometown Toyota. We're delighted to have served your family well over the years and look forward to welcoming you back!