Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Steven Hyundai

Harrisonburg, VA

Overview
Employees
Reviews
Vehicles
4.4
40 Reviews
From the moment you step into our Harrisonburg, VA, showroom until long after you drive away in your new vehicle, Steven Hyundai is here to guide you through successful car ownership.
Contact Dealership

2811 South Main Street

Harrisonburg, VA

22801

Directions

Filter Reviews By Type

Showing 40 reviews

July 03, 2026

The receptionist was very pleasant and helpful. Service was quick and efficient. I will definitely use them again More

by Babsx1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana puffenbarger
Report | Print
Jul 03, 2026 -

Steven Hyundai responded

It’s great to hear our receptionist provided welcoming service and that your Hyundai Elantra was handled quickly and efficiently. We look forward to caring for your vehicle again. Thank you for the 5-star rating.

July 03, 2026

Service team (Courtney) is top notch. Great communication and quick completion of the scheduled work. More

by Ed.tillett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney, Service Dept
Report | Print
Jul 03, 2026 -

Steven Hyundai responded

It’s great to hear our service team delivered clear updates and completed your Santa Fe Sport’s service promptly. We appreciate your five-star rating and are glad you experienced smooth communication and fast turnaround. Thank you for choosing us for your Hyundai’s care.

July 02, 2026

Helpful, friendly, answered questions. Reset car for mileage. All covered by warranty, handled recall and helped me To anticipate cost of next service More

by LARAHOKE2
Recommend Dealer
Yes
Employees Worked With
Joel?
Report | Print
Jul 03, 2026 -

Steven Hyundai responded

It’s wonderful to hear that our team’s friendly approach and thorough answers made your visit stress-free. We’re pleased the warranty covered the recall and mileage reset on your Hyundai Tucson. Thank you for letting us assist with planning for your next service.

July 02, 2026

Charged for a service that I thought was included. Never mentioned this to me until the service bill at car pickup. More

by vh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service
Report | Print
July 02, 2026

This dealership is under new ownership and as a result, the service center is a hot mess. A part that was ordered and should have been in in 3-4 days took over 2 weeks. Scheduling was a mess as I was told More

by CONNIEPTRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana, in service was very kind.
Report | Print
Jul 05, 2026 -

Steven Hyundai responded

Connie, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jon Alfano President jon@torringtonhyundai.com

June 29, 2026

I've all ready done that I was told it would cost me 100 dollars an hour to look at it. Why? More

by Janice1loverso
Recommend Dealer
No
Employees Worked With
Garage
Report | Print
Jul 03, 2026 -

Steven Hyundai responded

Thank you for your review, Janice. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 29, 2026

Joel and Dana are exceptional. Friendly and always take such good care of me and my vehicle. More

by ntdameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel, Dana
Report | Print
Jun 29, 2026 -

Steven Hyundai responded

It’s great to hear our service team was so friendly and took excellent care of your Hyundai Santa Fe. Thank you for trusting us with your vehicle. We look forward to welcoming you back.

June 28, 2026

Very friendly service. Came in and explained my needs and wants and they did everything in their power to assist me More

by TWOLFE0519
Recommend Dealer
Yes
Employees Worked With
Javan
Report | Print
Jun 28, 2026 -

Steven Hyundai responded

It’s great to hear our team provided friendly service and addressed your needs. Congratulations on your new Hyundai Tucson. We look forward to assisting you again soon.

June 27, 2026

Javan is just the best! He always goes above and beyond with customer service. This is our third Hyundai purchased from him. I recommend him highly! More

by kathybucher131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javan in sales and Julio in finance. Dana in service is also great when we need that.
Report | Print
Jun 27, 2026 -

Steven Hyundai responded

Thank you for returning to us for your third Hyundai Santa Fe service. We’re delighted our team could deliver above and beyond assistance once again. Your recommendation means a great deal, and we look forward to helping you with future needs.

June 27, 2026

Got us in and out in good time; I appreciate the fact they didn't take forever More

by AZUREDOVEL
Recommend Dealer
Yes
Report | Print
Jun 27, 2026 -

Steven Hyundai responded

Delighted to know our team had you back on the road swiftly. Thank you for trusting us with your Hyundai. We look forward to assisting you again.

1
2
...
4