Steven Hyundai

this suv had issues before i bought it and i was promised to have them fixed if i bought the car.....i bought the car in dec. and i asked several times for the car facts and did not recieve it until feb. if to have them fixed if i bought the car.....i bought the car in dec. and i asked several times for the car facts and did not recieve it until feb. if i had known it was a rental for a yr i wouldnt have bought it. theres isues with the winshield and a sell inside the car and also they said they put 4 new tires on it but i boooought it in dec andthe tirs strted making noise and i too it down to them and found out the tires have uneven tread on them and i nwas told they would rotate them and they still make noise and it also vibrates while driving down the road, was told if i wanted i could buy new tires for it.......shouldnt have to buy tires oon a suv that was suppose to already have new tires on it . thew windsheild has bubbles in it all over it nd was told that it was from rocks whichwas bullcrap and that i could turn it into my insurance company and pay my deductible and have it replaced, juist thought that was crazy, i could go on about the run around i have gotten over the issues but i would perferr to talk to someone that knows how to work with customers and not tell me that im just not happy with anything. i can assure them that i will not ever ever walk in that dealership again to buy anything . this whole situation with everything has made me furious !!!!!!!!! the issues with the smell in it is also still there as well. Tim Hahn is the other person that i dealt with in this situation. More

Kyle took a true interest in what our wants and needs were. When we changed our view on the type of vehicle we wanted Kyle immediately showed vehicles to meet our needs and at no time pressured us. were. When we changed our view on the type of vehicle we wanted Kyle immediately showed vehicles to meet our needs and at no time pressured us. More

Very pleasant atmosphere all around. Patricia was very helpful in smoothing out the details and getting the last minute series of checking done on the vehicle we purchased. helpful in smoothing out the details and getting the last minute series of checking done on the vehicle we purchased. More

Jay Williams worked hard to get me the deal on my new Hyundai Elantra. He pulled all the numbers together and I bought the car. Jay cares about his customers and wants to make them happy. He will do anyt Hyundai Elantra. He pulled all the numbers together and I bought the car. Jay cares about his customers and wants to make them happy. He will do anything in his power to earn your business. It was a true pleasure working with him. Thank you Jay!!!! Josh Shifflett went through my paperwork in the early stages and was a pleasure to deal with. He also showed me all the "bells and whistles" of my new Hyundai Elantra. They were both easy to talk to and easy to get along with. I am a loyal Hyundai owner as this is my second new Hyundai but I will ALWAYS go back to Harrisonburg Hyundai because they truly take care of you. More

Patricia is very friendly and will do her best to find the right auto for the customer. She has sold us 3 vehicles and we have been very satisfied with her and the dealership. If you are looking for a v the right auto for the customer. She has sold us 3 vehicles and we have been very satisfied with her and the dealership. If you are looking for a vehicle I would highly suggest that you give her a chance to serve your need. More

Pat and Jake went above and beyond to help me with a smooth vehicle purchase, (not my favorite thing to do, sorry guys, don't take it personal). I had a vehicle to sell in order to have a larger down pa smooth vehicle purchase, (not my favorite thing to do, sorry guys, don't take it personal). I had a vehicle to sell in order to have a larger down payment, (total patience and no pressure on Pat's part). That process took about 2-3 weeks. At first Pat and I had looked at and priced new vehicles. I changed my mind (it didn't change Pat's course in helping me find the car that was best for me), I went with a certified pre-owned vehicle. I was driving my car with financing, tags, insurance (everything taken care of by them) the next day. There was a defect in the windshield of my new car (again, Pat and the folks at the dealership went above and beyond to correct the problem). I'm totally happy with my 2012 Sonata and that's why I have given this rating and will definitely recommend Pat and the dealership to others. Thanks! Keep up the good work! D. Menefee More

Jay Williams did a great job trying to get me into the car I wanted toget me to and from work without breaking the bank. He also took care ofmme after the deal was done when a minor problem with financing car I wanted toget me to and from work without breaking the bank. He also took care ofmme after the deal was done when a minor problem with financing came up. More

Patricia was very friendly and helpful. She took her time explaining and going over everything with me. The loan process was quick and simple. I would highly recommend this dealership. time explaining and going over everything with me. The loan process was quick and simple. I would highly recommend this dealership. More

Salespeople were very friendly and knowledgable. They went above and beyond to make sure we were happy and satisfied with the decision we made. It has been a pleasure doing business with this dealership. went above and beyond to make sure we were happy and satisfied with the decision we made. It has been a pleasure doing business with this dealership. More

Patricia is the kindest, most dependable, and thorough representative with whom I have ever had the pleasure to do business. I was anxious about finding a car, but her gentle personality put me at ease, representative with whom I have ever had the pleasure to do business. I was anxious about finding a car, but her gentle personality put me at ease, immediately. She listened intently and was very patient when I did not know answers I should have. She found the car of my dreams and introduced me to Jake who helped secure the awesome Hyundai and its amazing warranty. Within hours, I was driving off the lot with a sweet ride and a sweet deal. :) I got business cards because I want everyone else to experience customer service at its finest! Thank you!!! More