Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Steven Hyundai

Harrisonburg, VA

Overview
Employees
Reviews
Vehicles
4.6
66 Reviews
From the moment you step into our Harrisonburg, VA, showroom until long after you drive away in your new vehicle, Steven Hyundai is here to guide you through successful car ownership.
Contact Dealership

2811 South Main Street

Harrisonburg, VA

22801

Directions

Filter Reviews By Type

Showing 66 reviews

July 21, 2026

As always, I received excellent service Joel, and Dana are the best in service department More

by RANDYMASON47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Puffenbarger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 21, 2026 -

Steven Hyundai responded

Thank you for the five-star review and for continuing to trust us with your Hyundai Santa Fe. It’s wonderful to hear that Dana and the service team delivered outstanding assistance once again. We look forward to caring for your Santa Fe at your next service appointment.

July 18, 2026

Brian was super nice and professional. He made our car buying experience very easy and fast. Brian is the guy to see for your car buying needs. Go see Wes in their service department as w More

by Trish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Fellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Rodriguez Solano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Puffenbarger
Print
Jul 18, 2026 -

Steven Hyundai responded

We’re thrilled that Brian made buying your used Hyundai efficient and stress free. We’re also glad our service department made a great impression. Thank you for the five star review; we look forward to assisting you again.

July 17, 2026

I had my vehicle serviced at Steven Hyundai for the first time, their team was very professional and explained everything. I highly recommend this team! More

by SubaruGuy72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Puffenbarger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 17, 2026 -

Steven Hyundai responded

Thanks for trusting Dana and our service team with your Kia K4. We’re glad to hear the process was clear and professional. We look forward to taking care of your vehicle again.

July 09, 2026

Organized and clean environment. Very attentive, employees and excellent with communication and service. I was so pleased with how well and how quickly they accommodated my requests More

by huwarabb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 09, 2026 -

Steven Hyundai responded

It’s wonderful to hear our organized and clean environment along with attentive communication made a positive impact. Brian and our staff were happy to address your requests promptly while ensuring you felt respected. Enjoy your Hyundai Santa Fe!

July 08, 2026

My tiring was going flat. The manager had someone look at it very quickly. Within the hour, the big nail was removed, the tire was plugged and patched and 2 new front tires we More

by ROBTGEARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javan Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 08, 2026 -

Steven Hyundai responded

Thank you for sharing how quickly we were able to remove the nail, patch your tire, and order replacements so you could keep your appointment. We’re happy that Javan and our team’s efficient work on your Hyundai got you back on the road without delay.

July 08, 2026

No pressure, very friendly and helpful. Would most definitely recommend them and Brian Hicks. Outstanding. More

by BECCALUPTON63
Recommend Dealer
Yes
Employees Worked With
Brian Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hicks
Print
Jul 08, 2026 -

Steven Hyundai responded

Thank you for highlighting our friendly approach and recommending us. We’re glad Brian could assist you during your new Palisade purchase. Congratulations on your new Hyundai Palisade!

July 03, 2026

The receptionist was very pleasant and helpful. Service was quick and efficient. I will definitely use them again More

by Babsx1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana puffenbarger
Print
Jul 03, 2026 -

Steven Hyundai responded

It’s great to hear our receptionist provided welcoming service and that your Hyundai Elantra was handled quickly and efficiently. We look forward to caring for your vehicle again. Thank you for the 5-star rating.

July 03, 2026

Service team (Courtney) is top notch. Great communication and quick completion of the scheduled work. More

by Ed.tillett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney, Service Dept
Print
Jul 03, 2026 -

Steven Hyundai responded

It’s great to hear our service team delivered clear updates and completed your Santa Fe Sport’s service promptly. We appreciate your five-star rating and are glad you experienced smooth communication and fast turnaround. Thank you for choosing us for your Hyundai’s care.

July 02, 2026

Helpful, friendly, answered questions. Reset car for mileage. All covered by warranty, handled recall and helped me To anticipate cost of next service More

by LARAHOKE2
Recommend Dealer
Yes
Employees Worked With
Joel?
Print
Jul 03, 2026 -

Steven Hyundai responded

It’s wonderful to hear that our team’s friendly approach and thorough answers made your visit stress-free. We’re pleased the warranty covered the recall and mileage reset on your Hyundai Tucson. Thank you for letting us assist with planning for your next service.

July 02, 2026

Charged for a service that I thought was included. Never mentioned this to me until the service bill at car pickup. More

by vh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service
Print
Jul 08, 2026 -

Steven Hyundai responded

Thank you for this service feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

1
2
3
4
...
7