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Steven Kia
Harrisonburg, VA
182 Reviews
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 182 reviews
March 14, 2012
So i called because the dealership never called me to tell me my part was in for my car which is under warranty. They said it was in. Made my appt. Drove an hour and a half. Got there, they did not walk tell me my part was in for my car which is under warranty. They said it was in. Made my appt. Drove an hour and a half. Got there, they did not walk around my car like they previously had done. Had 2 things that needed to be done . Update spare car key & replace driver seat cover with a new one. Car is under a year old & it(seat)was already freying around the mesh part mesh mostly leather. Anyhow, so they say the part is in , may take a couple of hours. After an hour or so, service man comes back tells me he has bad news. The part is in but for the passenger side. Not gonna work for the drivers side at all. Told me he ordered for driver but they sent passenger. So part was to be reordered. Anyhow, this is the 2nd time I will bringing my car back for a 2nd attempt to have it repaired. PS. In Dec. & Feb. car was brought back for a similar incident with another type repair with the warning light. Warning light was fixed twice. I also noticed when I had my oil changed that they did not reset the oil guage in the car. Makes me wonder if they know what they are doing. More
by donnadavis
Employees Worked With
noy sure they kept paperwork
March 14, 2012
I probably in reality did not have the best experience. Reason being, I towed my car to your service slop, told computer was reset, car starts without issues and charge me for what your service tech deemed Reason being, I towed my car to your service slop, told computer was reset, car starts without issues and charge me for what your service tech deemed as non issue because he failed to recreate the issue before he reset the cpu based on previous codes that were causing the check engine light to come on after starting vehicle. I don't know if I've heard that before, but can say I have now. Not a good way to keep me coming back to service my vehicle only when warranty related. Can also say my last time to buy a car from your car lots. More
by dafuri
Employees Worked With
Don't care
