Everyone was helpful and polite. Great service . I was relaxed for the most part exept buying my daughter a car but all the employees even helped me with explaining to her the importance of responsibility
The salesman was the most helpful and did try to do his best to help me when no one else was giving me a answer he was easy to contact with any concerns i had and tried to respond as soon as possible even after hours
For starters I have bought several cars through Steven Kia and recommend many friends and family to them. I love the experience I get when I take my car in for service at the service shop. Courtney is the best!!! They will do everything they can do get you into the car of your dreams. The only issues I have with the dealer ship is that when you trade in a car they post the pictures of your car in the condition you take it in with all of your personal belongings shown and even your license plate and stickers. Highly unprofessional!!
I was under pressure to replace my totaled Soul that I’d only purchased 5 months prior. Geoff and the entire staff were courteous, friendly and efficient. There was no pressure but a genuine willingness to assist with all my questions regarding the Kia I was considering.
It all made a very stressful situation much easier.
We had a great experience buying a car from Steven Kia. Geoff went out of his way to get us exactly the car we wanted. He was very responsive, prompt and brought the car directly to me! The price was better than what we found in Charlottesville, so it was worth it for us to go to Harrisonburg to purchase the car. We are very satisified.
My salesman, Sai, at Harrisonburg Steven Kia was great! Very polite, energetic, and courteous. He found the right fit for me and did everything he could to make me happy! Thank you very much!!!! Will def come back!