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Steven Toyota

Harrisonburg, VA

4.8
2,163 Reviews
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2970 South Main Street

Harrisonburg, VA

22801

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Showing 2,163 reviews

August 05, 2026

I had never gone to do any kind of service at this dealer, but I went for the first time and I really liked the customer service and very good service. More

by Dianelys Moya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
August 04, 2026

Honest group that took my personal situation into account to find me the best car at the best price. This is the best dealership in the valley. Justin is an especially good salesman and Stacey in finance was More

by Justaguy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Sours, Stacey Williams, Logan Bricker, Anmar Al Bardi
Aug 05, 2026 -

Steven Toyota responded

It's fantastic to hear that Justin, Stacey, and Logan took such great care of you! Thank you for choosing Steven Toyota and for sharing your feedback. See you next time!

July 29, 2026

They stayed on track with my concern, resolving my solution efficiently. I will be returning! More

by kylaweaver04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyla, Shaun
Jul 29, 2026 -

Steven Toyota responded

Thank you for reviewing Steven Toyota! It was so kind of you to share your experience, Kyla.

July 21, 2026

I have purchased 3 vehicles from Brian over the years. I wouldn't go anywhere else. He makes sure I get the vehicle I need at a reasonable price. The Service Department employees are excellent! Dana runs More

by mjk0956
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 22, 2026 -

Steven Toyota responded

Thank you for your continued trust in Brian and our Service Team, we're grateful for your support. We truly value your feedback and look forward to serving you in the future. See you next time at Steven Toyota!

July 16, 2026

Service was prompt and Kyla was courteous and well informed to guide our decisions about repairs and replacements. More

by bcangelosi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyla
Jul 16, 2026 -

Steven Toyota responded

We're pleased to hear Kyla provided such helpful service! Thank you for choosing Steven Toyota and for sharing your feedback! Safe travels!

July 02, 2026

Great service and great waiting room. Only issue I had was that they did not give me the right upfront pricing. Like at least keep your word. 4 stars More

by Theguyzuni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
Jul 03, 2026 -

Steven Toyota responded

We genuinely appreciate your feedback and are glad to hear you enjoyed our service and waiting area. We apologize for any confusion regarding pricing and will make sure to be more straightforward in the future. Thank you for choosing Steven Toyota, and we look forward to assisting you again!

June 26, 2026

The staff (especially service department) was exceptional in its reception and care for my car. Nicholas was most helpful and put my mind at ease completing my car needs. 👍 More

by Murphyervin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blair and Nicholas
Jun 29, 2026 -

Steven Toyota responded

It's fantastic to hear that Nicholas and our service team took excellent care of you and your car! Thank you for choosing Steven Toyota and for sharing your experience. We truly appreciate your support!

June 16, 2026

Brook made me feel at ease. Prompt service very courteous. Will recommend dealer for maintenance repairs More

by sylviamontez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke
Jun 16, 2026 -

Steven Toyota responded

Thank you for recommending Brook and our team at Steven Toyota! We are grateful that you stopped by, and we hope to see you again down the road, Sylvia.

June 06, 2026

Very helpful. Ended up in a very nice new car for a decent payment that will be easy to afford More

by keistermichael69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Masar
Jun 08, 2026 -

Steven Toyota responded

Michael, thank you for the great review. We look forward to seeing you again at Steven Toyota!

June 05, 2026

Emily in service was a pleasure to deal with. She clearly explained everything during the service process. More

by F B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Raines
Jun 08, 2026 -

Steven Toyota responded

Thank you for sharing your experience with Emily! We’ll pass along your kind words to her and the rest of the team. See you next time at Steven Toyota!

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