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Steven Toyota

Harrisonburg, VA

Overview
Reviews
Vehicles
4.8
2,134 Reviews
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2970 South Main Street

Harrisonburg, VA

22801

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Showing 2,134 reviews

March 15, 2026

Very friendly, keeps you well informed and everyone no matter what department are very courteous. More

by Aliecat90210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Mar 16, 2026 -

Steven Toyota responded

We are grateful to have earned your business, Alie. Thanks for taking the time to leave us a review! - The Steven Toyota Team

March 12, 2026

Had my 2020 Toyota 4Runner serviced March 11, 2026, excellent service and Brooke McCardle was my Service Advisor. She helped me decide what was needed, my service was done in a timely manner. Thanks Br More

by dawn9589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke McCardle
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Mar 12, 2026 -

dawn9589 responded

I was happy with my service today on my 2020 Toyota 4Runner. Thank you for all your help Brooke McCardle.

Mar 12, 2026 -

Steven Toyota responded

Hi Dawn! We are delighted that you are so confident in Brooke and our team. Thank you for choosing Steven Toyota and for sharing your 5-star review!

March 04, 2026

I was approached by Marcus with professionalism. He provided all the answers to all my questions and then some. He went out of his way to make sure I had everything I needed. More

by Land cruiser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus (and another gentleman)
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Mar 05, 2026 -

Steven Toyota responded

We're happy to hear Marcus was so helpful during your time at Steven Toyota! Thank you for sharing your feedback with us. We hope to see you again down the road!https://www.dealerrater.com/dp/13169/reviews/31212230#

March 03, 2026

The salesman was helpful but not pushy. Everyone was polite and professional. Overall good experience. More

by donita_1999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Masar was the salesman. CJ was the finance person, I believe.
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Mar 04, 2026 -

Steven Toyota responded

Thank you for sharing your feedback with us! We're pleased to hear our team provided a professional and helpful experience at Steven Toyota. Safe travels!

February 27, 2026

Nick made sure that my truck repair was repaired quickly and right. Definitely gave him and his team a 5 star rating!!! I'll be back for any other repairs!!! More

by michaelhandley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Mar 02, 2026 -

Steven Toyota responded

Michael, thank you for choosing Steven Toyota and for sharing your support for Nick and his team! We are so grateful to have you as a customer. See you next time!

February 20, 2026

They got me on the road in less than one hour. ! Kayla found a nail in my tire and arranged with the mechanic to patch it asap. I highly recommend this dealer More

by pambright91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
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Feb 23, 2026 -

Steven Toyota responded

We're glad Kayla got you back on the road so quickly! Thank you for choosing Steven Toyota, and for sharing your experience, Pam.

February 19, 2026

I had a scheduled appointment for recall on my 2021 Kia sportage they was very prompt in getting me an appointment and getting the recall fixed very pleased with the service and the kindness when I arrived More

by jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
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Feb 20, 2026 -

Steven Toyota responded

Jules, thank you for choosing Steven Toyota. We are happy to hear our Service Team took such great care of you and your car. We hope you have a wonderful day!

February 08, 2026

Staff was friendly & greeted me soon as I came in. The video showing my car under hood was informative. I was able to get a late appointment & still take my car home end of day. More

by Tapples4us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Feb 09, 2026 -

Steven Toyota responded

Thank you for sharing your feedback! We’re happy to hear you liked the video appraisal, and that our team was friendly and efficient with your car. We hope to see you back at Steven Toyota again.

February 05, 2026

Justin Sours is great sale man and very patient. We have bought 3 cars with him. More

by Kevin Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Sours
Report | Print
Feb 06, 2026 -

Steven Toyota responded

The team at Steven Toyota loves seeing great reviews! It's awesome to hear you were in great hands with Justin. Thank you, Kevin!

February 05, 2026

Love this service department. When I need my vehicle serviced, they get me in to get necessary service completed. I have never had any problems with anyone there in service. They More

by captain0506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Feb 06, 2026 -

Steven Toyota responded

Thank you for sharing your feedback about our service department! We are grateful for your recommendation and for choosing Steven Toyota for your service needs.

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