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Steven Toyota

Harrisonburg, VA

4.8
2,121 Reviews
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2970 South Main Street

Harrisonburg, VA

22801

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Showing 2,121 reviews

January 28, 2026

They always have been very customer oriented. Their way of doing business it's an example to follow by anybody that wants to be successful. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke
Jan 29, 2026 -

Steven Toyota responded

Thank you, Alex! We’re glad you feel our commitment to our customers and appreciate your kind words. We hope to serve you again at Steven Toyota!

January 19, 2026

Friendly staff, little to no wait time to be helped and service gets done quicker than expected. More

by Trav4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke
Jan 20, 2026 -

Steven Toyota responded

Thank you so much, Trav! We appreciate your business here at Steven Toyota.

January 17, 2026

Always a pleasant experience. Staff is very communicative about vehicle findings and include video of diagnostic inspection. Waiting area is well appointed with free coffee and do More

by DJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Jan 19, 2026 -

Steven Toyota responded

Thank you for choosing Steven Toyota and sharing your excellent feedback. We are happy to hear that our courteous and communicative service team makes your visits pleasant.

January 13, 2026

Any hiccups from a. previous appointment have certainly been corrected. They work hard to provide exceptional service while construction continues on their new dealership More

by jlaub115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily.
Jan 13, 2026 -

Steven Toyota responded

Thank you for your glowing review! We are thrilled to hear that any previous issues were resolved and that you had a fast and efficient experience with Emily. We appreciate your patience during our construction, and we're excited to see you again at Steven Toyota.

December 20, 2025

We buy all our vehicles from Steven Toyota and their excellent service is a big selling point. They always take good care of our vehicles! Brooke was amazing yesterday when I needed service. More

by ipray4u911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke McAudle
Dec 22, 2025 -

Steven Toyota responded

Thank you for your business and for sharing your experience with Brooke and the team! We’re so grateful for your loyalty and look forward to seeing you again at Steven Toyota. Have a great day!

December 12, 2025

It's clean, coffee not the best. They do a good job but want to upsell something all the time. More

by mkas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember
Dec 12, 2025 -

Steven Toyota responded

Thank you for sharing this feedback with the Steven Toyota team.

December 12, 2025

The most smooth transaction for a new vehicle I have ever experienced Marcus was very PROFESSIONAL and Knowledgeable through the whole process Marcus explained everything so thoroughly that I had very fe More

by wdfryejr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Johnson
Dec 12, 2025 -

Steven Toyota responded

Thank you for sharing your excellent experience with Marcus! We are pleased to know he exceeded your expectations. Your feedback means a lot to us, and we wish you safe travels in your new vehicle! -Steven Toyota

December 12, 2025

Good dealer to get service on later model Toyotas. As with any dealer service this isn’t the cheapest option but whenever you have items that are critical it’s a good choice. Over the years the servic More

by Motu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose and technian Andrew
Dec 15, 2025 -

Steven Toyota responded

Thank you for sharing your feedback, Motu! We appreciate your trust and we look forward to your next visit at Steven Toyota!

December 12, 2025

The work was done in a timely manner and the advisor was very friendly. I enjoy the inspection video a lot. More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke
Dec 12, 2025 -

Steven Toyota responded

Jill, thank you for sharing your feedback! We're so glad you had a timely and friendly experience at Steven Toyota. We hope to see you again!

December 11, 2025

I had a freak accident where my windshield was taken out by ice from a tractor trailer on a Saturday while traveling. I was able to leave my vehicle with them and they had a rental vehicle available so my f More

by nissantech619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgardo Solis
Dec 11, 2025 -

Steven Toyota responded

We're so glad our team was able to keep you moving and informed throughout the process! Thank you for choosing Steven Toyota and for sharing your experience. We wish you and your family all the best!

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