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Steven Toyota

Harrisonburg, VA

Overview
Reviews
Vehicles
4.8
2,103 Reviews
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2970 South Main Street

Harrisonburg, VA

22801

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Showing 2,103 reviews

October 16, 2025

Service personnel have always been very nice, informative, and professional. I am always greeted with a smile and my car is processed right away. The service personnel work as a group and are ver More

by dannyfjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara
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Oct 16, 2025 -

Steven Toyota responded

Hi Danny! We're grateful for your rave review of our team at Steven Toyota. Thank you for choosing us!

October 16, 2025

When John was living, he always brought the Avalon to your dealership as I will do the same. The drive to Harrisonburg is worth it as I do not care for McDonaugh Toyota. More

by harmonhousehold1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Oct 16, 2025 -

Steven Toyota responded

We are honored to continue serving your family! We truly appreciate your confidence in Steven Toyota and are grateful for your support. Safe travels ahead!

October 16, 2025

Will and the tech team took our concern about a “muffler noise” seriously. They quickly and accurately diagnosed a head gasket failure. Then Will got to work on qualifying the car for extended warranty appr More

by Reikia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Parlett, Service Advisor and Daniel Rider, service tech
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Oct 17, 2025 -

Steven Toyota responded

Reikia, we're pleased to know Will and Daniel made the process smooth and successful. Thank you for choosing Steven Toyota Service Center!

October 09, 2025

Kept me informed. Was very polite. Suggested additional services based on the service recommendations which I declined due to low mileage of my auto. More

by Drake5963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgardo
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Oct 10, 2025 -

Steven Toyota responded

We love reading this feedback! Thank you for sharing your experience with the Steven Toyota Service Team. See you next time!

October 08, 2025

I feel that they are fair in their assessment and cost of repairs. Good communication about what they found and what they are doing. More

by rlcrawf04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgardo
Report | Print
Oct 08, 2025 -

Steven Toyota responded

We’re glad to hear you felt informed and fairly treated throughout the repair process! Thank you for choosing Steven Toyota and for sharing your positive experience!

October 05, 2025

Easy to work with and provides great service I was very impressed with sales department and their willingness to assist me. More

by Jllsunshine1754
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus
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Oct 06, 2025 -

Steven Toyota responded

We're pleased your experience with our sales team was so positive and helpful at Steven Toyota. Thank you for your business and for sharing your feedback!

October 03, 2025

The service was great, this was my 1st time at your center and it won't be my last. They explain to me about what was needed to be done and why. They took well care of me and my car. More

by 19wpacta61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Solis anto
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Oct 06, 2025 -

Steven Toyota responded

Thank you for your kind words! We're glad to hear our team took great care of you and your car. We look forward to serving you again at Steven Toyota!

October 02, 2025

Great we were late picking up Toyota and lady came back to get our keys so we could go home. More

by Dfhome002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Oct 03, 2025 -

Steven Toyota responded

Thanks for the kind words for our Steven Toyota team. We are glad to see that our team went the extra mile to assist you. See you next time!

September 30, 2025

They have been wonderful to work with. Very accommodating and helpful. Communication is great as well. More

by Karie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
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Oct 01, 2025 -

Steven Toyota responded

Hi Karie, thank you for sharing your feedback with Steven Toyota! We are thrilled to hear you’re impressed with our accommodating service and consistent communication. If there’s anything else you need, we’re here to help!

September 25, 2025

Excellent communication regards all aspects of repair before and while work was performed, pricing was explained after mechanic review. More

by Vance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Sep 25, 2025 -

Steven Toyota responded

Hi Vance, thank you for sharing your feedback! We’re happy to hear you had a great experience with our team. See you next time at Steven Toyota!

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