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Steven Toyota

Harrisonburg, VA

4.8
2,106 Reviews
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2970 South Main Street

Harrisonburg, VA

22801

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Showing 2,106 reviews

October 30, 2025

Logan was exceptionally curtious, very helpful and explained everything, exceptional service, Thank you Logan, for all your insight on getting the bugs off the front of my car, greatly appreciated More

by bettyfunkhouser53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Oct 31, 2025 -

Steven Toyota responded

Betty, we're delighted to hear that Logan provided exceptional service at Steven Toyota. We appreciate your kind words and we hope to welcome you back in the future!

October 22, 2025

Very efficient service and excellent customer service. I continue to trust their advice in keeping my car on the road and in good condition. More

by onedflday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Oct 23, 2025 -

Steven Toyota responded

We're delighted to hear you trust our service team with all your car care needs! We truly appreciate your continued support and can't wait to see you at Steven Toyota again in the future. Drive safe!

October 21, 2025

Fantastic experience. Super quick… very well organized and felt it was a very fair deal. Loved our salesman More

by Jmkelly1322
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Johnson
Oct 22, 2025 -

Steven Toyota responded

Thank you! We love to hear that you got a fair deal and an easy experience here at Steven Toyota. See you next time!

October 16, 2025

Service personnel have always been very nice, informative, and professional. I am always greeted with a smile and my car is processed right away. The service personnel work as a group and are ver More

by dannyfjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara
Oct 16, 2025 -

Steven Toyota responded

Hi Danny! We're grateful for your rave review of our team at Steven Toyota. Thank you for choosing us!

October 16, 2025

When John was living, he always brought the Avalon to your dealership as I will do the same. The drive to Harrisonburg is worth it as I do not care for McDonaugh Toyota. More

by harmonhousehold1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Oct 16, 2025 -

Steven Toyota responded

We are honored to continue serving your family! We truly appreciate your confidence in Steven Toyota and are grateful for your support. Safe travels ahead!

October 16, 2025

Will and the tech team took our concern about a “muffler noise” seriously. They quickly and accurately diagnosed a head gasket failure. Then Will got to work on qualifying the car for extended warranty appr More

by Reikia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Parlett, Service Advisor and Daniel Rider, service tech
Oct 17, 2025 -

Steven Toyota responded

Reikia, we're pleased to know Will and Daniel made the process smooth and successful. Thank you for choosing Steven Toyota Service Center!

October 09, 2025

Kept me informed. Was very polite. Suggested additional services based on the service recommendations which I declined due to low mileage of my auto. More

by Drake5963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgardo
Oct 10, 2025 -

Steven Toyota responded

We love reading this feedback! Thank you for sharing your experience with the Steven Toyota Service Team. See you next time!

October 08, 2025

I feel that they are fair in their assessment and cost of repairs. Good communication about what they found and what they are doing. More

by rlcrawf04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgardo
Oct 08, 2025 -

Steven Toyota responded

We’re glad to hear you felt informed and fairly treated throughout the repair process! Thank you for choosing Steven Toyota and for sharing your positive experience!

October 05, 2025

Easy to work with and provides great service I was very impressed with sales department and their willingness to assist me. More

by Jllsunshine1754
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus
Oct 06, 2025 -

Steven Toyota responded

We're pleased your experience with our sales team was so positive and helpful at Steven Toyota. Thank you for your business and for sharing your feedback!

October 03, 2025

The service was great, this was my 1st time at your center and it won't be my last. They explain to me about what was needed to be done and why. They took well care of me and my car. More

by 19wpacta61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Solis anto
Oct 06, 2025 -

Steven Toyota responded

Thank you for your kind words! We're glad to hear our team took great care of you and your car. We look forward to serving you again at Steven Toyota!

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