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Steven Toyota

Harrisonburg, VA

Overview
Reviews
Vehicles
4.8
2,161 Reviews
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2970 South Main Street

Harrisonburg, VA

22801

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Showing 2,161 reviews

July 29, 2026

They stayed on track with my concern, resolving my solution efficiently. I will be returning! More

by kylaweaver04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyla, Shaun
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Jul 29, 2026 -

Steven Toyota responded

Thank you for reviewing Steven Toyota! It was so kind of you to share your experience, Kyla.

July 21, 2026

I have purchased 3 vehicles from Brian over the years. I wouldn't go anywhere else. He makes sure I get the vehicle I need at a reasonable price. The Service Department employees are excellent! Dana runs More

by mjk0956
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
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Jul 22, 2026 -

Steven Toyota responded

Thank you for your continued trust in Brian and our Service Team, we're grateful for your support. We truly value your feedback and look forward to serving you in the future. See you next time at Steven Toyota!

July 16, 2026

Service was prompt and Kyla was courteous and well informed to guide our decisions about repairs and replacements. More

by bcangelosi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyla
Report | Print
Jul 16, 2026 -

Steven Toyota responded

We're pleased to hear Kyla provided such helpful service! Thank you for choosing Steven Toyota and for sharing your feedback! Safe travels!

July 02, 2026

Great service and great waiting room. Only issue I had was that they did not give me the right upfront pricing. Like at least keep your word. 4 stars More

by Theguyzuni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
Report | Print
Jul 03, 2026 -

Steven Toyota responded

We genuinely appreciate your feedback and are glad to hear you enjoyed our service and waiting area. We apologize for any confusion regarding pricing and will make sure to be more straightforward in the future. Thank you for choosing Steven Toyota, and we look forward to assisting you again!

June 26, 2026

The staff (especially service department) was exceptional in its reception and care for my car. Nicholas was most helpful and put my mind at ease completing my car needs. 👍 More

by Murphyervin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blair and Nicholas
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Jun 29, 2026 -

Steven Toyota responded

It's fantastic to hear that Nicholas and our service team took excellent care of you and your car! Thank you for choosing Steven Toyota and for sharing your experience. We truly appreciate your support!

June 16, 2026

Brook made me feel at ease. Prompt service very courteous. Will recommend dealer for maintenance repairs More

by sylviamontez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke
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Jun 16, 2026 -

Steven Toyota responded

Thank you for recommending Brook and our team at Steven Toyota! We are grateful that you stopped by, and we hope to see you again down the road, Sylvia.

June 06, 2026

Very helpful. Ended up in a very nice new car for a decent payment that will be easy to afford More

by keistermichael69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Masar
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Jun 08, 2026 -

Steven Toyota responded

Michael, thank you for the great review. We look forward to seeing you again at Steven Toyota!

June 05, 2026

Emily in service was a pleasure to deal with. She clearly explained everything during the service process. More

by F B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Raines
Report | Print
Jun 08, 2026 -

Steven Toyota responded

Thank you for sharing your experience with Emily! We’ll pass along your kind words to her and the rest of the team. See you next time at Steven Toyota!

May 28, 2026

Emily was awesome the facility is great good customer service they are great will go back in More

by jamesrouse8329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily rains
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May 29, 2026 -

Steven Toyota responded

James, thanks for the shoutout to Emily! We appreciate your support here at Steven Toyota.

May 21, 2026

Steven Kia is the best dealership I've used in over 4 decades of car ownership. Sales and service are superb and staff are friendly and knowledgeable. More

by nanaosherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
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May 21, 2026 -

Steven Toyota responded

Thank you for your trust over the years and for highlighting our team’s professionalism and knowledge. We truly appreciate your business and five-star review. - Steven Toyota

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