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Steven Toyota

Harrisonburg, VA

4.9
2,066 Reviews
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2970 South Main Street

Harrisonburg, VA

22801

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Showing 2,066 reviews

September 27, 2017

Professional and easy! Steven Toyota is always a great place when I visit. I had Mike helping me with my purchase and he was very professional and easy to work with to make More

by Anon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McMillan
September 26, 2017

Been buying cars for 10 years here! I’ve been buying vehicles from here for about 10 years now and have always been treated like family. Buz has always been my go to sales person and whe More

by BearRabitt22801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buz Arbogast, Mike McMillan
September 23, 2017

Greg and Carey thanks for your help Greg was great to work with--knowledgeable, friendly, laid-back, and no pressure. He helped me buy my truck and a month later he helped my Dad buy hi More

by d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carey Knicely, Greg Courville
September 11, 2017

Professional and Competent Steven Toyota displayed professionalism, competency, and a commitment to customer service throughout the entire purchase transaction. Greg Woodson is More

by Purchaser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Woodson
September 04, 2017

Very good experience I bought a used car, and was impressed with the low pressure environment. It was also kid-friendly. The staff was friendly and easy to work with. More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Strader
September 01, 2017

Breach contract on dealers part If I had breech contract I would of had lost down payment instead they breeched the contract and I still lost out ! Mother of two now has no vehicle b More

by One mad customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Logan Bricker, Francisco Marroquin, Igor Kushnar
Sep 06, 2017 -

Steven Toyota responded

Hello. Thank you for reaching out to us and giving us your feedback. We understand your frustration. We are frustrated too. I don't want to go into too many details on this public response but believe me we tried very hard to get a vehicle for you that fit your needs and your budget. The bank made the decision for us. We went out on a limb to get the vehicle for you but it didn't work. We all apologize and hope that we can try again with you in the future.

August 31, 2017

Camry Came in looking at the 2018 Cameras. Not quite ready to buy but Francisco still answered all of my questions and gave me a tour of the new Camry. As s More

by markmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Marroquin, Matthew Francisco
August 31, 2017

Great car great service We were greeted by Xavier when we arrived to the dealership not knowing him, he's a very big guy you'd think he would be mean and pushy but he was the More

by Popcornsweetie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Gates
August 31, 2017

Awesome Experience. Robert W. went above and beyond to make sure that we walked out of there with the car that we wanted at the price that we wanted it for. He even staye More

by Eagles2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Bricker, Robert Washburn
August 30, 2017

Second Experience This is our second experience dealing with Steven Toyota. Our first experience was 5 years ago as newlyweds and our salesperson was Greg Woodson. He m More

by rthomp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Sodikoff, Greg Woodson
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