
Steven Toyota
Harrisonburg, VA
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Jeronimo E Vicente Vicente Was paciente with me and help me with the process iwould recomend William Ramírez to anyone how is looking for a Toyota or any vehicle Was paciente with me and help me with the process iwould recomend William Ramírez to anyone how is looking for a Toyota or any vehicle More
Best Car Buying Experience EVER, Thanks to Greg C.! My husband and I came in two weeks ago to look at 2015 Ford Edge that had been on the lot less than 48 hours. We showed up 30 minutes before closing o My husband and I came in two weeks ago to look at 2015 Ford Edge that had been on the lot less than 48 hours. We showed up 30 minutes before closing on a Friday night, so we were worried that we were "pushing our luck" on time. However Greg (Courville) greeted us at the front door and it was all perfect from there on out. Greg stayed until almost 9PM to "crunch numbers" with us, answer all questions, and deliver nothing but the best customer service. Greg has went above and his job duties, even texting us to make sure everything is going great with our new family vehicle. We have had poor experiences with other dealers in the past, but Greg blew all of that out of the water - there are not enough words to describe his exceptional level of service, attention to detail, and his desire for customer satisfaction. Most importantly, he is a "people person," caring not just about the transaction but the individuals he is working with (even talking to our one year old :) ) If you are looking for a great sales person but an even better "person" overall, Greg is definitely the right choice. Thank you so much, Greg - we have been sending your name to many folks! More
CamryToyota Francisco helped me out with all of my questions about the Toyota Camry. He even showed me all of the features the 2018 will have. I will be back to b Francisco helped me out with all of my questions about the Toyota Camry. He even showed me all of the features the 2018 will have. I will be back to buy the 2018 Camry as soon as it come out! More
Excellent Customer Service! Jonathan and Logan made the car buying process stress free and simple! Both of them explained everything in great detail. They both were very friendly Jonathan and Logan made the car buying process stress free and simple! Both of them explained everything in great detail. They both were very friendly and personable. We could not have asked for better customer service. We would highly recommend a visit to Steven Toyota! The service is top notch! More
bought a 4runner I bought a 4runner 6-12-17 work with jonathan Irvine he was down to earth made the process seem so easy knew a lot about the 4runner all the features I bought a 4runner 6-12-17 work with jonathan Irvine he was down to earth made the process seem so easy knew a lot about the 4runner all the features it had went to great details to show me some of them to also set up my Bluetooth was a good experience not much on words also had a great guy by the name dennis jarrett working with him to he also was great went on the test ride with us I don't think he has been there long but showed great customer service he bought us water coffee out sit down with us both guys was great good team players More
Very helpful and friendly Recently bought a used Camry from Mike McMillan. He was very friendly and helpful and made the experience so easy! The process was not stressful at Recently bought a used Camry from Mike McMillan. He was very friendly and helpful and made the experience so easy! The process was not stressful at all More
Huge rip off I recently had my state inspection completed at Steven Toyota and I was severely disappointed. My appointment was at 4:30 and I waited over an hour be I recently had my state inspection completed at Steven Toyota and I was severely disappointed. My appointment was at 4:30 and I waited over an hour before any of the staff came into the waiting room to let me know that my car had failed because of 3 lightbulbs. The employee proceeded to tell me that I would need to have them replaced before I could leave. My total bill for the state inspection ($16) and the parts and service for license plate lightbulb replacement came to $67.82. The lightbulbs were $8.00 which means that the service itself was a little over $40.00. This is ridiculous. There is no reason for a company to be allowed to charge so much for something I could have done myself if given the opportunity. I will not be conducting any business with this institution in the future. More
Very friendly and helpful Jonathan Irvine was my sales consultant and he was so friendly! It felt like I was just test driving a car with a couple of friends instead of a perso Jonathan Irvine was my sales consultant and he was so friendly! It felt like I was just test driving a car with a couple of friends instead of a person I just met. He was very helpful and accommodating. I would definitely go to him again! He made us feel good about the purchase, not like we were just another number to him. More
Great service Excellent service as always have always had a great experience. The people are friendly and helpfull they really take the time to work with you. And y Excellent service as always have always had a great experience. The people are friendly and helpfull they really take the time to work with you. And you dont feel pressured. More
Great customer service Xavier did an awesome job making me feel comfortable buying my new car. I never felt pressured or rushed into making a decision. Xavier was willing to Xavier did an awesome job making me feel comfortable buying my new car. I never felt pressured or rushed into making a decision. Xavier was willing to go above and beyond to make sure I got what I wanted in my price range. Thanks Xavier. More