
Steven Toyota
Harrisonburg, VA
Filter Reviews by Keyword
By Type
Showing 2,052 reviews
Happy Customer Mike was a great salesperson. He did an excellent job in helping me find a car that was perfect for my needs and budget. He was very attentive and kne Mike was a great salesperson. He did an excellent job in helping me find a car that was perfect for my needs and budget. He was very attentive and knew the answers to all my questions. It was a pleasant, hassle-free process and I will definitely be returning for my next vehicle. More
Another great buying experience with Steven Toyota This is the second purchase I have made with Steven Toyota since 2014. I traded in the car I bought a couple years ago in for a newer model. Once aga This is the second purchase I have made with Steven Toyota since 2014. I traded in the car I bought a couple years ago in for a newer model. Once again, the sales rep was helpful and friendly. Patrick Molloy was the sales rep this time around. He kept all my likes and dislike in mind and led me to exactly what I was looking for! He was very personable and patient! it was an enjoyable experience from start to finish. More
My happiness and joy with the service I receive from Steven Ryan, what a nice job you did yesterday on bringing new owners "up to speed" on their new purchases. Outstanding. I was very pleased on knowing all th Ryan, what a nice job you did yesterday on bringing new owners "up to speed" on their new purchases. Outstanding. I was very pleased on knowing all the benefits I can receive from Stevens as well as Toyota on my recent purchase. I am really thrilled with my new Toyota Prius C. It is a fantastic car and I praise it to all who will listen to my "happiness" with my new purchase. Coupled now with the wonderful service and support I will receive makes my purchase even more "fantastic". Thanks again for the wonderful job you did and I will be coming in when I have service issues or questions. I will be rating you on the DealerRater website as well. More
Thorough Working with Joe was a great experience; very thorough, kept my likes/dislikes in mind and was an all around nice guy. I appreciated all his hard work Working with Joe was a great experience; very thorough, kept my likes/dislikes in mind and was an all around nice guy. I appreciated all his hard work for my husband and I. Thank you!! More
The best car buying experience ever! My husband and I had put off purchasing a new vehicle for quite a while because we just didn't want to deal with the hassel's of the process.....liste My husband and I had put off purchasing a new vehicle for quite a while because we just didn't want to deal with the hassel's of the process.....listening to the empty promises to give you exactly what you want only to find out in the end, that they couldn't hold up their end of that promise! You won't get that here, not at Steven Toyota! We couldn't be more pleased with our car buying experience! We worked with Carey Knicely and Jonathan Irvine. They were both great to work with! Jonathan asked what we were looking for and where we wanted payments to be and he really worked hard and he delivered just what he promised! We now have a great new car and payments we can afford! I will definitely recommend Steven Toyota to everyone I know! Thank you guys for making purchasing a car such a pleasant experience! More
Excellent Customer Service We purchased a car from Francisco and he went above and beyond to make sure we had a great experience. We have family that always purchase here and we We purchased a car from Francisco and he went above and beyond to make sure we had a great experience. We have family that always purchase here and we now see why. More
Great overall experience, very impressed This was my first ever car purchase, so I was definitely a little nervous and apprehensive. However, my fears were soon put to rest after I began spea This was my first ever car purchase, so I was definitely a little nervous and apprehensive. However, my fears were soon put to rest after I began speaking with the salesman, Buz Arbogast. He had excellent customer service, was extremely friendly, and I was very impressed with his knowledge. He went above and beyond. He answered all of my questions in a very thorough manner. I couldn't be more impressed with the experience. It was a huge success, and I could not be more happy with my purchase! Thanks, Buz! More
Fantastic dealership and people After being jerked around by other dealers. Stevens Toyota got the job done. Very happy. Stacey stayed late and came in on his wife's bday to take car After being jerked around by other dealers. Stevens Toyota got the job done. Very happy. Stacey stayed late and came in on his wife's bday to take care of us. More
Great customer service Relatives have used Steven Toyota in the past so I decided to give them a try and was pleasantly surprised how great their customer service was. After Relatives have used Steven Toyota in the past so I decided to give them a try and was pleasantly surprised how great their customer service was. After a little negotiation we got the car we wanted for a great price. The employees were polite and Francisco even drive quite a ways to meet me for finishing the paperwork as I live out of town. I will check the out the next time I need a car. More
Camry to Avalon in 30 minutes Andrew was very helpful in getting us through the decision of stepping up from Camry hybrid to Avalon. Their used cars are priced very competively to Andrew was very helpful in getting us through the decision of stepping up from Camry hybrid to Avalon. Their used cars are priced very competively to compete with the Internet. They stayed an hour late to get our deal done - very efficient! Added the 4 year certification which actually covers a lot more than the new factory warranty. Feels like we got a new car for half price!! Very pleased except for the lesser MPG! More