
Steven Toyota
Harrisonburg, VA
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Happy New Year I had looked at other dealerships, and dealt with other in the past I had the most pleasant experience at Steven Toyota. Andrew took great care of me I had looked at other dealerships, and dealt with other in the past I had the most pleasant experience at Steven Toyota. Andrew took great care of me not knowing if I were really going to get a vehicle that day. Andrew was not a high pressure person. Finally a vehicle was found. I was so excited I had to tell people I know how nice and easy to deal with. Logan was also a great help. Thank you I recommend this dealership. More
New car purchase Amazing team ..Extremely helpful ..Perfect in every way ..I would buy from these guys again and again ..learning was easy and pleasurable ..Love the c Amazing team ..Extremely helpful ..Perfect in every way ..I would buy from these guys again and again ..learning was easy and pleasurable ..Love the car and the support team and services are tops .. More
Stacey took great care of me. Go see him for your next car! I came to Steven Toyota not knowing exactly what I wanted. I was greeted by Stacey Williams and right away he made me feel comfortable. He showed me I came to Steven Toyota not knowing exactly what I wanted. I was greeted by Stacey Williams and right away he made me feel comfortable. He showed me a few cars to help me out and then the last car he showed me was perfect. I like how he took the time a patience with me and my daughter to show us the cars that made the most sense to us. We ended up getting a Toyota Prius C and I love it, especially when it comes time to go to the gas station...which is only 2 times a month now!!!! I LOVE IT!!!! Thanks Stacey!!!! More
If you want a new Toyota, come here and ask for Bill Bill was great! He was friendly and handled our two kids making if difficult :) I came in with the idea of which three cars I was interested in, and B Bill was great! He was friendly and handled our two kids making if difficult :) I came in with the idea of which three cars I was interested in, and Bill helped me narrow it down almost instantly by discussing my concerns and answering my questions. He was open, honest, and very helpful. I would work with Bill again, and if I have any fiends or family interested in getting a Toyota, I'm sending them to Steven Toyota and telling them to ask for Bill. More
outstanding!!!!! Best experience with a dealer I have ever had, zero buyers remorse here! My fiancé recently moved to the area and needs an SUV. While she was at wor Best experience with a dealer I have ever had, zero buyers remorse here! My fiancé recently moved to the area and needs an SUV. While she was at work I took her car and got it appraised and was going to do all the leg work for her and work out a deal on a 4Runner. Johnathan was the salesman and Carey is the finance manager, super guys! I felt no pressure and they didn't try to jerk me around. There was no haggling required, these guys want to sale you a care and are fair from the word "go". It was a short painless process. They really make you feel comfortable and told us to call them anytime. One of the owners Cory walked over and talked to me while the vehicle was being detailed. I didn't even know he was an owner, just quality people there. I HIGHLY recommend you go see these guys for a vehicle. I plan on going back when I am ready to trade my truck in. Prime example of how to earn repeat business. Thank you guys! More
Perfect retirement purchase after leasing Unexpected good fortune today! I had bought my third Steven Toyota Prius on a lease and was going over the mileage allowance seven months early, sick Unexpected good fortune today! I had bought my third Steven Toyota Prius on a lease and was going over the mileage allowance seven months early, sick about penalties and residual. I mentioned it in service, asked what I could do and the service writer sent me to Patrick in sales, who used to work in the service department, so I knew who he was. Patrick gave me an incredible lesson in options and reasoned decision-making. He took me through costs and advantages and drawbacks on a new lease, both a low-cost and a stronger used car, and a new purchase arrangement which I had not thought possible, with my unexpired lease. Patrick shared wisdom related to my own circumstance and retirement age, and we settled on a really smart basic Corolla deal, except the color wasn't for me. After all our conversations, Patrick simply told me he would bring out the car he knew I would like, from inventory. It was the same price range we had settled on, but has a superb finish, plus ECO mode, CVT, and a back-up camera, perfect for my older eyes and reaction time. Perfect. I've been a Steven customer for seven years: three Priuses and a now a super Corolla. Felt like a king riding home. Many thanks, Patrick! More
Another Satisfied Customer We were delighted with the overall experience. We asked for a no-haggle price and got one up front which saved us time and energy. There were after We were delighted with the overall experience. We asked for a no-haggle price and got one up front which saved us time and energy. There were after purchase calls to check on our satisfaction with the vehicle and online help to get other information we asked for. Everyone we worked with was very friendly and accommodating. Other than that, we would have liked a more thorough explanation of the packages on the car and the entune ap. More
Great experience !!!! I had a great experience at Steven Toyota. My sales woman Ashton made me feel so comfortable it was the easiest purchase I've ever had. They laid ev I had a great experience at Steven Toyota. My sales woman Ashton made me feel so comfortable it was the easiest purchase I've ever had. They laid everything out in the open and I was confident in my decision, I definitely recommend this place to all! More
Worst service!!! Had the worst service and experience !!!!!!!!!!! They do not hold to their word!!!!!!!!!!!!!!!!!! Will never deal with again! And will not recommend a Had the worst service and experience !!!!!!!!!!! They do not hold to their word!!!!!!!!!!!!!!!!!! Will never deal with again! And will not recommend anyone to go there! More
great experience Francisco did a great job showing me all of the trucks. He did not pressure me at all and he even gave me a car fax of the car. Thanks Francisco Francisco did a great job showing me all of the trucks. He did not pressure me at all and he even gave me a car fax of the car. Thanks Francisco More