Steven Toyota

I was in the market of a Prius and was gathering information and prices from several dealers including CarMax. I found my Prius online and e-mailed Chelsea and scheduled a test drive. Steven Toyota information and prices from several dealers including CarMax. I found my Prius online and e-mailed Chelsea and scheduled a test drive. Steven Toyota and our salesman Ron had the best price from the start and was not pushy and/or high pressure deal now salesman. He was very knowledgeable about the Prius and was able to take a test drive that closely matched my daily commute. He realized that I was just gathering information on that first visit. After searching through all the inventory that CarMax had even out of Richmond, I could not find a Prius with the low mileage and the newest year at a fair price. I trust that the Maintenance Service plan will be beneficial and just as pleasant of an experience as the purchase. The only service that I was expecting and did not receive was a full tank of gas when I drove off the lot. More

From the moment I pulled onto the lot, I was met with great customer service. This was my first vehicle purchase from a dealership, and the sales people I spoke with did not pressure or overwhelm me with great customer service. This was my first vehicle purchase from a dealership, and the sales people I spoke with did not pressure or overwhelm me with information. DJ Gutch was very knowledgeable about the vehicles in their inventory, and quick to answer any question. Great people that truly seem to care about their customers. I am so happy that I decided to go to Steven Toyota and look forward to the great relationship with their service staff. More

DJ Gutch was such a nice young man, not pushy, but very informative & answered all our questions. We will recommend DJ to our friends. He's the best!! And, we bought a "new to us" Toyota Matrix. We lov informative & answered all our questions. We will recommend DJ to our friends. He's the best!! And, we bought a "new to us" Toyota Matrix. We love it! More

Dazz Thornton was great to work with. We bought a Tahoe and he was knowledgeable about it. Great customer service attitude! Would deal with him again. and he was knowledgeable about it. Great customer service attitude! Would deal with him again. More

From D.J. meeting us as we got out of car .To Logan getting us the services and payment we wanted.And the whole thing only took two hrs. from pulling on the lot to driveing off in a new car. In fact t getting us the services and payment we wanted.And the whole thing only took two hrs. from pulling on the lot to driveing off in a new car. In fact this is our second car from these guys.That should say it all. Thank You Steven's Toyota More

I bought a new 2013 Corolla. Originally I had gone to look at a used car but it was already sold. The staff was very friendly and informed me of all the rebates and deals that I was eligible for. John ca look at a used car but it was already sold. The staff was very friendly and informed me of all the rebates and deals that I was eligible for. John came out in the rain to ask if he could help me. I could really tell they wanted my business and wanted me to leave happy. They weren't pushy which was something I experienced at other Toyota dealerships. Every staff member was patient with me and gave me time to make my own decisions. Other dealerships treated me like I had no clue what I was doing but not here. They treated me exactly how I expected to be treated. I have family that has done business here because this is the place that gives the best deal. The customer service is exceptional and I plan on purchasing future cars through this dealership. Do your own research before you go in and know what you want, they will do the rest. I am a very happy customer. More

My experience at Steven Toyota was fantastic. Ron Pleasants was a remarkable employee who was very friendly and sociable. I would recommend this dealership to everyone I know! I am glad I had the cha Pleasants was a remarkable employee who was very friendly and sociable. I would recommend this dealership to everyone I know! I am glad I had the chance to visit Steven Toyota! More

The dealer was helpful in finding what I was looking for. my experience with the dealership is satisfactory so far. Mr.Chris Simmons was very friendly and answered all questions that I had. my experience with the dealership is satisfactory so far. Mr.Chris Simmons was very friendly and answered all questions that I had. More

Chris was very friendly, knowledgeable of the cars, and helpful. He took time to show us about the car and the service department. He seemed to understand our needs and didn't try to push too hard. Woul helpful. He took time to show us about the car and the service department. He seemed to understand our needs and didn't try to push too hard. Would highly recommend Chris to others for their car needs. Also, Logan was very friendly and helpful! More

Mr.Simmons helped me find a car that suited our family's needs. He was very accommodating and friendly and was also patient as we considered our decision. He also gave us a very fair price. We are very h needs. He was very accommodating and friendly and was also patient as we considered our decision. He also gave us a very fair price. We are very happy with the extended warranty we were offered and the financing part of our experience. More