Steven Toyota

he is a patient seller and provides a lot of useful information. He works seriously to help the customers and I had a good time here. information. He works seriously to help the customers and I had a good time here. More

DJ was GREAT!! He was very friendly as well attentive to what we were looking for and he found the perfect car for us. I also appreciate that the whole team here at Steven Toyota worked so hard to get us t what we were looking for and he found the perfect car for us. I also appreciate that the whole team here at Steven Toyota worked so hard to get us the best possible financing available. The price that we paid for the car was great too. It was actually less than KBB said it was worth and I left paying a few dollars less per month than I initially told D J that I was willing to spend and I really appreciate that. I will definitely recommend Steven Toyota and D J Gutch to anyone looking to buy a car. The overall experience here at Steven Toyota was GREAT!! I'm sure that they will be selling cars to several generations of our family as they have already sold to two generations of our family. Thank You you're a class act. Kevin Wallace....Bridgewater Va More

good coffee. and i got this sweet hat when i was drafted by Coach T! They listened to how i wanted to finance my vehicle and went from there. by Coach T! They listened to how i wanted to finance my vehicle and went from there. More

Very helpful great car salesman. I would recommend Mr. Gutch to any customer looking for a car. Shows great potential in being a great salesman and the car I purchased from this gentleman is great and I Gutch to any customer looking for a car. Shows great potential in being a great salesman and the car I purchased from this gentleman is great and I am very happy with my decision. More

In addition to the above very positive ratings we were concerned that the very gracious sales person was not more knowledgeable about the product we were buying. Fortunately this was remedied by the gener concerned that the very gracious sales person was not more knowledgeable about the product we were buying. Fortunately this was remedied by the general sales manager. Also the whole process took much longer than expected because of a tour of the service area and a little too much time and pressure to add products/services we were not interested in. All in all our first Prius served us well and we expect this one will too -- thanks in large part to the excellent service of Steven Toyoto Motors. More

I came to the dealership to sell my 2007 Kia Spectra. D.J. helped me, researched Blue Book prices, worked with evaluator, made the deal and got me the check. Good work, pleasant manner. And you got a l D.J. helped me, researched Blue Book prices, worked with evaluator, made the deal and got me the check. Good work, pleasant manner. And you got a low-mileage, pretty clean and very resellable little car. We should all be happy. D.Kemper More

We found a 2010 Toyota Corolla certified used vehicle online on the website and decided to persue it. DJ was very informative and very friendly when approached about the vehicle. He took the time to answ online on the website and decided to persue it. DJ was very informative and very friendly when approached about the vehicle. He took the time to answer questions that we had and explained everything in the final paperwork and warranties. He even put the license plates on the vehicle for us. We have an older model of Corolla that is still going with 183,000 miles, so we trust the Toyota brand and the fact that it was a certified used vehicle at a great price speaks for itself. The whole transaction went smoothly and efficiently and we were in the new car in no time. I would also like to acknowledge Matt Francisco on working with DJ as far as giving us the best price for the car. He was very courteous and informative on the financial questions that we had. They made a great team! More

got us a loan at a better rate than our credit union. accepted our offer which we considered low, that was a surprise. didnt have to haggle really at all. accepted our offer which we considered low, that was a surprise. didnt have to haggle really at all. More

This was a great experience. Everyone was so helpful, professional and friendly. I will be sure to tell friends and family to come here when looking to purchase. From the moment that I stepped onto the p professional and friendly. I will be sure to tell friends and family to come here when looking to purchase. From the moment that I stepped onto the parking lot, K.D Doxie was there to greet me, listened to exactly what I was looking for and helped me every step of the way. I couldn't have asked for a better salesman! Mr. Bricker was there to explain every detail of our purchase and Manager Matt (sorry, I don't recall his last name) was extremely diligent in working to get us a price that we were comfortable with. He even gave my son a hat that my son thought was just the greatest! This is an amazing group of people and it was an absolute pleasure working with them! More

I was having THEEEE WORST DAY I COULD POSSIBLY have. I was on the last day of my vacation 4hrs away from home and my car had a major break down. Stuck stranded miles away from home with my kids, I was abs was on the last day of my vacation 4hrs away from home and my car had a major break down. Stuck stranded miles away from home with my kids, I was absolutely in a very bad situation. Car was towed to the nearest Toyota dealership in the area which was Steven Toyota but I had no idea how I was going to get home let alone how I was going to get to the dealership which was 30 miles away. Steven Toyota was very sympathetic to my situation and actually sent Ron Pleasant to pick me up and bring me to the dealership and let me say that they sent a super EXPERT for the job. Ron single handed turned my horrible day to the perfect day. He saw how stressed I was and made me laugh for the first time in the past 14 hours of a sleepless night. He was very patient and worked out an unbelievable deal that I am still in disbelief of. My car axle was broken and repair would cost me almost $1000 bucks and would not be ready until 4 days later. Remember I'm 4 freaking hours away from home! Well Ron helped me trade in my car as is and put me in a BRAND NEW 2012 Toyota Camry within the exact price range that I needed! Ron gave me the best customer service I have had in any line of business and I am totally grateful. Thanks again Steven Toyota but especially Ron Pleasant. This guy KNOWS how to make a down and out customer like me feel like I hit the lottery. I hope the rest of the staff takes note of how this business is supposed to be done. I wish there was a Steven Toyota in Hampton Roads because we need more people like Ron around here. More