
Steven Toyota
Harrisonburg, VA
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Jonathan Irvine immediately greeted me at the door to the dealership when I arrived with a pleasant smile and a firm handshake. I told him what I was interested in and he immediately went to obtain the car dealership when I arrived with a pleasant smile and a firm handshake. I told him what I was interested in and he immediately went to obtain the car for a test drive. I felt that Jon was knowledgeable, pleasant, friendly, professional and exerted none of the typical sales pressure so often associated with car dealership. Additionally, after researching my new purchase for nearly 3 months, Stevens not only offered the best customer service, but also the best price. More
Both Mike and Taylor were super nice and helpful with the trade in and purchase of a new truck. We were not sure about this purchase as this was the first new car we bought and they were very patient with u trade in and purchase of a new truck. We were not sure about this purchase as this was the first new car we bought and they were very patient with us and with our offers. We had a different experience at another dealer so it was nice to see friendliness and patience at this dealership. This is our second car we buy here. The first was a used one and the second was a new one. We usually recommend buying used cars but if you want to get a new one I would recommend this dealer to friends or family. More
I went to the dealership not sure if I was going to purchase a car, but in the end I left with one! Mike was such a professional, friendly, and informative salesman. I would recommend him to anyone. Gr purchase a car, but in the end I left with one! Mike was such a professional, friendly, and informative salesman. I would recommend him to anyone. Great experience overall. More
Visited Dealer related to a trade (dealer's buying) of my current vehicle. Met with Justin and James who promptly and professionally handled the appraisal inspection transaction and ancillary paperwork, incl current vehicle. Met with Justin and James who promptly and professionally handled the appraisal inspection transaction and ancillary paperwork, including working through & overcoming unanticipated technical (system/internet) glitches in the process. Well satisfied with the experience. More
I recently purchased a 2012 Prius. From the start Chris Simmons was polite, willing to answer questions and find answers to questions he was not completely sure of or did not know the answers. Chris is cou Simmons was polite, willing to answer questions and find answers to questions he was not completely sure of or did not know the answers. Chris is courteous, personable and not a high pressure salesman. His willingness to work with me on one day and my wife and me the next was appreciated. I would recommend Chris to anyone wanting to go to Steven Toyota. More
Justin did a great job helping us with everything we needed! He continued to help us with the price. Checked in to make sure we got back safely and sent us everything we needed! Couldn't of asked for be needed! He continued to help us with the price. Checked in to make sure we got back safely and sent us everything we needed! Couldn't of asked for better customer service! More
Always does complete work. Always know that it will be fixed right. Everyone in the service area are always friendly and willing to help with any problems or questions. fixed right. Everyone in the service area are always friendly and willing to help with any problems or questions. More
My Search for a new truck started online and from the very beginning the whole deal was handled with a very professional approach. Michelle responded to my request for information by email within 10 minu very beginning the whole deal was handled with a very professional approach. Michelle responded to my request for information by email within 10 minutes. I arrived at the Dealership and was greeted by a Salesman named Justin Knight who was very professional. He explained all the features and benifits of the 2012 and 2013 models and what rebates were available. Justin thanked me for my time and there was no hassle from a Manager asking me why I didnt want to buy tonight or what they could do to earn my business just low pressure. It took a couple of days to decide if this was going to be the right vehicle so finally on Sunday I went back to the dealer. Even though it was a Sunday it was nice to know a family member (Cory)was working too. Steven Toyota exceeded my car buying expectation and highly recommend the Dealership for anyone looking for a new or used vehicle.I also would like to say thanks to Som Syharath the finance manager too I think it took about a half an hour to complete the paperwork. More
Chris Simmons had been there one week and he was very honest and attentive to our need for information. He clearly explained the details about the Camry and if he did not know the answer he was very prom honest and attentive to our need for information. He clearly explained the details about the Camry and if he did not know the answer he was very prompt in finding out the answers. My husband was with me and we both had a wonderful, very positive experience. All the staff were very willing to entertain our questions and search for the right fit. I do want to say that it was a very positive experience from the very beginning through to the completion of the sale. I am very impressed by Chris and his gentle manner. I had already set my mind that I didn't want to be pushed into a sale and Chris was just the right man for the job. It was a perfect fit. By the way, I have driven my car a total of 76 miles and it is a smooth driving machine and I am very happy with the quality of the car and the quality of everyone and every service offered by Steven Toyota. Thanks again for a positive car buying experience. More
Did an awesome job putting me in the car I wanted. I've shopped around at a lot of dealerships and this was by far the best service I've been given. Will be making all my future purchases here for sure and shopped around at a lot of dealerships and this was by far the best service I've been given. Will be making all my future purchases here for sure and would recommend Taylor and Steven Toyota to anyone wanting to purchase a car! More