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Steven Toyota

Harrisonburg, VA

4.9
2,052 Reviews

2970 South Main Street

Harrisonburg, VA

22801

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Showing 2,052 reviews

April 04, 2025

I am over the moon over the excellent detailing they did on my very dirty car. I almost thought I sat in a new car. Thank you! More

by barb.longsworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wiatrowski
Apr 04, 2025 -

Steven Toyota responded

Barb, we're delighted to hear that the detailing made your car feel brand new at Steven Toyota! Thank you for sharing your experience with us.

April 03, 2025

It was fixed at the time they told me. I really like the comunication they have with the costumer. More

by Ocdani80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Apr 03, 2025 -

Steven Toyota responded

We appreciate your kind feedback! Please don't hesitate to reach out if there is anything else we can do for you here at Steven Toyota.

April 01, 2025

Scheduling appointments are easy. Service advisor kept me updated on what was happening. The estimate she gave was only off by $30, to my advantage. More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke
Apr 01, 2025 -

Steven Toyota responded

We're glad to hear that scheduling was a breeze and our service advisor kept you informed at Steven Toyota. It's great when estimates work out in your favor too! Thanks for sharing your experience with us!

March 29, 2025

El servicio fue excelente, mi agente Pablo Santibañez me ayudó en todo lo que necesitaba. Lo recomiendo, muy amable, servicio y atento. More

by ksuarezcolon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pablo Santibanez
Mar 31, 2025 -

Steven Toyota responded

Gracias por compartir su experiencia con Pablo y el equipo de Steven Toyota. Nos alegra saber que ha recibido un servicio excelente y amable. Esperamos verle nuevamente!

March 28, 2025

We have been Stephen Toyota customers for nearly two decades, and have been looking for a new Camry hybrid with a CD player. We worked with Justin Sours, who did his very best to satisfy my somewhat cha More

by dhhendren
Recommend Dealer
Yes
Employees Worked With
Justin Sours
Mar 28, 2025 -

Steven Toyota responded

Thank you for your loyalty to Steven Toyota over the years! We're delighted to hear that Justin provided diligent and respectful service while assisting with your Camry hybrid search. We appreciate your kind words, and we'll be ready whenever you're set to make a purchase.

March 23, 2025

We had a problem with a truck and they worked with us to fix the problem. Our salesman was very helpful. More

by plottfarm59
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gregory, Masar Al Kaem
Mar 24, 2025 -

Steven Toyota responded

Thank you for sharing your experience! We're glad to hear that our team at Steven Toyota was able to assist in resolving the issue with your truck. We appreciate your feedback and support!

March 06, 2025

The waiting time was too long and not encouraging to comeback. Please work on that issue. More

by youmibr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pablo Pacheco, Pablo Santibanez
Mar 06, 2025 -

Steven Toyota responded

We appreciate your feedback and apologize for any delays you encounter. Our team is committed to efficient, comprehensive service and hopes to have the chance to provide a swifter experience next time. Please reach out if you'd like to discuss anything else. Thank you, Blair Vile - Service Manager - 540-434-1400

March 01, 2025

Fast service, great communication, great. Customer service. Friendly environment, clean, employees were super friendly. Highly recommend More

by Dara.titus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Sodikoff
Mar 03, 2025 -

Steven Toyota responded

Dara, thank you for the glowing review! We're delighted to hear that our team at Steven Toyota provided fast service and a friendly environment. We appreciate your recommendation!

February 28, 2025

I love the level of communication I got from them in regards to my vehicle, the video and preventive maintenance info is awesome. Jose I'd like to have service like this all the time, thanks Steven Toyo More

by croypsalm51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 28, 2025 -

Steven Toyota responded

We're delighted to hear that you appreciated the communication and service from our team at Steven Toyota! We'll make sure Jose knows about your positive feedback. Thank you for choosing us, and we look forward to providing top-notch service in the future!

February 27, 2025

Steven Toyota was corteous on the phone and through texts. Very attentive to my changes in schedule and allowing me to change meeting times several times and ....the dealership is close to home. More

by dlstoltz6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ Gutch, Marcus Johnson
Feb 27, 2025 -

Steven Toyota responded

We're delighted to hear that our team at Steven Toyota was courteous and accommodating with your schedule changes. It's great knowing the dealership's convenient location worked well for you too! Thank you for sharing this feedback!