Steven Toyota

Jim was very helpful from the time he approched us on their lot. He was also very helpful with answering all our questions. We would be glad to tell our friends to see him when they visit Steven Toyota. their lot. He was also very helpful with answering all our questions. We would be glad to tell our friends to see him when they visit Steven Toyota. More

Have never had a problem with sales, when buying our car. Have always had good service when having the car service. Mike has always treated me well and never a problem. Have always had good service when having the car service. Mike has always treated me well and never a problem. More

This had to be one of the easiest car purchases ever. We were met by Logan upon arriving at the lot. He allowed us to drive the vehicles we were interested in & showed us the car we ended up buying. What a were met by Logan upon arriving at the lot. He allowed us to drive the vehicles we were interested in & showed us the car we ended up buying. What a helpful crew! Paperwork was done in a timely fashion with everything completed correctly. Logan was a joy to work with and a Knowlegable salesperson. Thanks so much for a wonderful experience. More

Conveniently scheduled 10,000 mi. service on-line. Arrived slightly early and immediately taken care of. Waiting room was clean with snacks and beverages available and comfortable seating. Vehicle was Arrived slightly early and immediately taken care of. Waiting room was clean with snacks and beverages available and comfortable seating. Vehicle was finished on time according to time estimate I was given - even the wash! Everyone was friendly, knowledgeable, and very enjoyable to deal with. More

We were very pleased with the professionalism and knowledge of the employees we worked with in this transaction. We appreciated the friendly atmosphere. Thank you Jim and all. knowledge of the employees we worked with in this transaction. We appreciated the friendly atmosphere. Thank you Jim and all. More

Jim Mason, and the other employees that helped me through the buying process, answered questions and concerns that I had in a friendly and professional manner. the buying process, answered questions and concerns that I had in a friendly and professional manner. More

My husband and I drove two hours to Steven Toyota to look at the new 2012 Camry. I had researched Steven's Toyota Camry inventory and compared them to our local Toyota Dealership, they had a bigger color se at the new 2012 Camry. I had researched Steven's Toyota Camry inventory and compared them to our local Toyota Dealership, they had a bigger color selection of Camry's as well as their prices were slightly lower. I have driven a Camry for six years and my husband has owned Toyota trucks for over 20 years. You just can't go wrong with a Toyota!!! Jim Mason met us as soon as we stepped out of our car and gave us every and any detail about the Camry that we could possibly imagine. He was one of the most knowledgeable salesmen we have ever met. He even told us things about our Tundra that we didn't know! Needless to say, I said a bittersweet goodbye to my loyal six year old Camry that, by the way, the only work I had to do to it was put a set of brakes on it when it hit 100,000 miles!!! I drove the new 2012 Camry home and I'm in love with it!!! The only negative in the whole sale was I was not completely happy with the amount they gave me for my old Camry. I would have preferred to go by the NADA values, but otherwise, I am happy with my purchase and we may consider trading my husband's Tundra in the future but only for the NADA value :D More

Great experience with purchasing my Honda Civic Hybrid. Great customer service here at this dealership. Many other dealers should follow suit. I drove 4 hours for this purchase and couldn't be happier. Great customer service here at this dealership. Many other dealers should follow suit. I drove 4 hours for this purchase and couldn't be happier. More

My research led me to believe that the Toyota Prius would be the best vehicle for me and my wife in our senior years. As such--and being relatively new to the Harrisonburg region--I contacted several dealer be the best vehicle for me and my wife in our senior years. As such--and being relatively new to the Harrisonburg region--I contacted several dealerships, buying services and acquaintenances/friends to determine who would be best qualified to provide our personal and financial needs. Three dealerships emerged as "best suited" to meet and master that task. After extensive communications, and receipt of various sales proposals, I chose Steven Toyota of Harrisonburg. The final decision to purchase was made through our association with Mr. Jim Mason...whose professionalism, dedication to support and no-pressure sales service was absolutely superior! Being a career naval officer provided me with the opportunity (and necessity) to deal with numerous automobile dealerships and sales representatives...from east to west coasts and between. Over those several decades, I have NEVER dealt with a more friendly, considerate, patient and professional salesman and/or agency! There just isn't a better group of professionals anywhere in the automotive business! My wife of 56 years and I feel blessed to have had the opportunity to meet Mr. Mason and his associates/team! We now have our Prius, a financially affordable lease-purchase program and a comforting support system. Thank you Jim and thanks to our many new friends at Steven Toyota! Captain and Mrs. T.A. Fischer More