
Steven Toyota
Harrisonburg, VA
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Friendly staff. They were quick to respond about my interest in a vehicle and continued to check in with me. The whole process of buying a vehicle was great! Justin They were quick to respond about my interest in a vehicle and continued to check in with me. The whole process of buying a vehicle was great! Justin Sours, my sales rep was awesome and provided excellent service! More
Bought a brand new Venza limited. Infotainment navigation gave black screen of death. When we called lost 800 miles away from home we were told they were busy with customers. Infotain Infotainment navigation gave black screen of death. When we called lost 800 miles away from home we were told they were busy with customers. Infotainment STILL has black screen. No-one has even attempted reach out. Well they have actually. They keep asking me to give them a great survey so here I am! I would give 5 stars if they cared about us as customers. Once we signed on the dotted line they were gone! They could have simply reached out and just said hey are you guys okay? do this or do that or go here and get that fixed. But instead we had to rely on a mobile phone with bad 5G service navigation. It was terrible and DANGEROUS for my family. My wife cried and it's her new fabulous Venza that she always wanted! Do not buy from this dealership. We are careful and research reviews... And it still happened to us with Steven Toyota. More
Francisco Marroquin showed me all of the features on my Grand Highlander. I didn’t realize how many it had! He was very patient with me. Thank you! Grand Highlander. I didn’t realize how many it had! He was very patient with me. Thank you! More
We needed a vehicle for our son. Marcus and Steven Toyota had come through again. We really appreciate all your hard work and dedication. We will definitely be back. Marcus and Steven Toyota had come through again. We really appreciate all your hard work and dedication. We will definitely be back. More
Nic was very helpful in a process that is usually very difficult. Steven Toyota was great to work with and made everything very smooth. Very happy with my purchase! difficult. Steven Toyota was great to work with and made everything very smooth. Very happy with my purchase! More