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Steven Toyota
Harrisonburg, VA
2,061 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,061 reviews
October 16, 2023
Bought a brand new Venza limited. Infotainment navigation gave black screen of death. When we called lost 800 miles away from home we were told they were busy with customers. Infotain Infotainment navigation gave black screen of death. When we called lost 800 miles away from home we were told they were busy with customers. Infotainment STILL has black screen. No-one has even attempted reach out. Well they have actually. They keep asking me to give them a great survey so here I am! I would give 5 stars if they cared about us as customers. Once we signed on the dotted line they were gone! They could have simply reached out and just said hey are you guys okay? do this or do that or go here and get that fixed. But instead we had to rely on a mobile phone with bad 5G service navigation. It was terrible and DANGEROUS for my family. My wife cried and it's her new fabulous Venza that she always wanted! Do not buy from this dealership. We are careful and research reviews... And it still happened to us with Steven Toyota. More
by mcdaniel
Employees Worked With
Justin was the salesperson we dealt with
October 01, 2023
We needed a vehicle for our son. Marcus and Steven Toyota had come through again. We really appreciate all your hard work and dedication. We will definitely be back. Marcus and Steven Toyota had come through again. We really appreciate all your hard work and dedication. We will definitely be back. More
by WVlawman86
Employees Worked With
Marcus Johnson
September 30, 2023
Nic was very helpful in a process that is usually very difficult. Steven Toyota was great to work with and made everything very smooth. Very happy with my purchase! difficult. Steven Toyota was great to work with and made everything very smooth. Very happy with my purchase! More
by horsefarmch50
Employees Worked With
Nic Oversmith
September 30, 2023
Francisco Marroquin showed me all of the features on my Grand Highlander. I didn’t realize how many it had! He was very patient with me. Thank you! Grand Highlander. I didn’t realize how many it had! He was very patient with me. Thank you! More
by GrandHighlander
Employees Worked With
Francisco Marroquin
