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Steven Toyota

Harrisonburg, VA

4.9
2,052 Reviews

2970 South Main Street

Harrisonburg, VA

22801

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Showing 2,052 reviews

February 27, 2025

If you want a great salesman that is very professional and very polite and will help you and make sure you are happy you really need to speak with Justin Sours he is awesome and tell him Aaron Wilson sent More

by Hoytbuckhunter16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Sours, Carey Knicely, Anmar Al Badri, Stacey Williams
Feb 27, 2025 -

Steven Toyota responded

Thank you for the fantastic feedback! We're delighted to hear that Justin provided such professional and polite service at Steven Toyota. We appreciate your recommendation, and we'll be sure to pass along your kind words!

February 20, 2025

We are very satisfied with the Steven Toyota car dealership, as well as the work of manager Dmytro , who quickly helped us choose a good car on favorable credit terms. More

by Kateryna
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dmytro
Feb 20, 2025 -

Steven Toyota responded

Kateryna, we're delighted to hear that Dmytro provided you with excellent service and helped find the perfect car at Steven Toyota. Thank you for your feedback!

February 19, 2025

It sucks I hate this place I will not recommend this place to nobody they must think people are made of money I lost my fiancée a year ago and I’m having a really hard time right now very poor service a More

by tator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily
February 17, 2025

Nicholas Greco was excellent. From the moment we walked in greeted us and made us feel very comfortable. You get a very home feel here not like a dealer where you just feel like a More

by EVENNEMAN84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Greco Andrew Dean
Feb 17, 2025 -

Steven Toyota responded

Thank you for sharing your experience with Nicholas and Andrew at Steven Toyota! We're delighted to hear that they made you feel comfortable and provided excellent service. We appreciate your recommendation and look forward to assisting with all your future car needs, regardless of the brand!

February 14, 2025

Love the service I get at Steven Toyota! Honest, professional and all around great people. More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will and the ladies at the service desk.
Feb 14, 2025 -

Steven Toyota responded

Denise, thanks for the kind words for our Steven Toyota team. We appreciate your support!

February 13, 2025

This was my first car. I did not feel any pressure or anything. I know it’s their job to be nice but I felt like everyone was actually nice and not just trying to sell me a More

by emilyscogy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Williams, John Glover
Feb 13, 2025 -

Steven Toyota responded

Hi Emily - We're delighted to hear that your first car-buying experience at Steven Toyota was a positive one! It's great to know our team made you feel comfortable and genuinely cared about getting you the best deal. Enjoy your new ride, and thanks for choosing us!

February 10, 2025

We've bought a couple of cars from Justin at Steven Toyota. We've found him to be honest and not pushy More than that, he goes above and beyond to take great care of us as well as making sure we unde More

by sara_rubi76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Sours, DJ Gutch, Anmar Al Badri
Feb 11, 2025 -

Steven Toyota responded

Sara, it's wonderful to hear that Justin has consistently provided you with honest and attentive service at Steven Toyota. We appreciate your continued trust in us for your car purchases!

February 08, 2025

The salesperson I spoke with was helpful. My experience was low-pressure and I appreciated the assistance. More

by C
Recommend Dealer
Yes
Employees Worked With
Francisco Marroquin
Feb 10, 2025 -

Steven Toyota responded

We're glad to hear you had a positive, low-pressure experience with our team at Steven Toyota. Thank you for sharing your feedback!

February 06, 2025

I've dealt with them several times. Bought three vehicles from them. The sales team is fine. The service team is consistently corrupt. Hadn't been there for several years. Thought I' More

by thehessinator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Three different people at the service department, Daniel Frum
Feb 06, 2025 -

Steven Toyota responded

I'm disappointed to hear about your repeated negative experiences with our service team. We strive for transparency and honesty, and we apologize if this was not reflected. Your feedback is invaluable, and I'd like the opportunity to address these issues directly with you. Please feel free to reach out at your convenience. Thank you, Blair Vile - Service Manager - 540-434-1400

February 06, 2025

They did great! ! Had to be patient to get the make and color I wanted. They did it and kept me informed! More

by jodofflemyer1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Glover, Pablo Santibanez
Feb 07, 2025 -

Steven Toyota responded

We're delighted to hear that our team at Steven Toyota was able to meet your needs and keep you informed throughout the process! Thank you for your patience and support. Enjoy your new ride!