Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Steven Toyota

Harrisonburg, VA

Overview
Reviews
Vehicles
4.9
2,063 Reviews
Contact Dealership
View Awards

2970 South Main Street

Harrisonburg, VA

22801

Directions

By Type

Showing 2,063 reviews

April 10, 2025

Nicolas is great- always very helpful! We always take both of our Toyotas there for service. Very happy!! More

by syclawson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Report | Print
Apr 10, 2025 -

syclawson1 responded

Recommend Steven Toyota!! Nicholas is great and very helpful!!

Apr 11, 2025 -

Steven Toyota responded

Thank you for sharing your positive experience with Nicolas and the team at Steven Toyota! We're delighted to hear that you're happy with our service. Looking forward to seeing both of your Toyotas again soon!

April 08, 2025

The attention given is wonderful and very helpful,pablo santi was my sales person and he looked at all the options to help me get aprove a get the vehicle i wanted... More

by Calenlove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pablo Santibanez
Report | Print
Apr 08, 2025 -

Steven Toyota responded

We're delighted to hear that Pablo provided you with such attentive service at Steven Toyota! It's great to know he explored all options to help you secure the vehicle you wanted. Thanks for choosing us, and enjoy your new ride!

April 04, 2025

I am over the moon over the excellent detailing they did on my very dirty car. I almost thought I sat in a new car. Thank you! More

by barb.longsworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wiatrowski
Report | Print
Apr 04, 2025 -

Steven Toyota responded

Barb, we're delighted to hear that the detailing made your car feel brand new at Steven Toyota! Thank you for sharing your experience with us.

April 03, 2025

It was fixed at the time they told me. I really like the comunication they have with the costumer. More

by Ocdani80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Apr 03, 2025 -

Steven Toyota responded

We appreciate your kind feedback! Please don't hesitate to reach out if there is anything else we can do for you here at Steven Toyota.

April 01, 2025

Scheduling appointments are easy. Service advisor kept me updated on what was happening. The estimate she gave was only off by $30, to my advantage. More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke
Report | Print
Apr 01, 2025 -

Steven Toyota responded

We're glad to hear that scheduling was a breeze and our service advisor kept you informed at Steven Toyota. It's great when estimates work out in your favor too! Thanks for sharing your experience with us!

March 29, 2025

El servicio fue excelente, mi agente Pablo Santibañez me ayudó en todo lo que necesitaba. Lo recomiendo, muy amable, servicio y atento. More

by ksuarezcolon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pablo Santibanez
Report | Print
Mar 31, 2025 -

Steven Toyota responded

Gracias por compartir su experiencia con Pablo y el equipo de Steven Toyota. Nos alegra saber que ha recibido un servicio excelente y amable. Esperamos verle nuevamente!

March 28, 2025

We have been Stephen Toyota customers for nearly two decades, and have been looking for a new Camry hybrid with a CD player. We worked with Justin Sours, who did his very best to satisfy my somewhat cha More

by dhhendren
Recommend Dealer
Yes
Employees Worked With
Justin Sours
Report | Print
Mar 28, 2025 -

Steven Toyota responded

Thank you for your loyalty to Steven Toyota over the years! We're delighted to hear that Justin provided diligent and respectful service while assisting with your Camry hybrid search. We appreciate your kind words, and we'll be ready whenever you're set to make a purchase.

March 23, 2025

We had a problem with a truck and they worked with us to fix the problem. Our salesman was very helpful. More

by plottfarm59
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gregory, Masar Al Kaem
Report | Print
Mar 24, 2025 -

Steven Toyota responded

Thank you for sharing your experience! We're glad to hear that our team at Steven Toyota was able to assist in resolving the issue with your truck. We appreciate your feedback and support!

March 06, 2025

The waiting time was too long and not encouraging to comeback. Please work on that issue. More

by youmibr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pablo Pacheco, Pablo Santibanez
Report | Print
Mar 06, 2025 -

Steven Toyota responded

We appreciate your feedback and apologize for any delays you encounter. Our team is committed to efficient, comprehensive service and hopes to have the chance to provide a swifter experience next time. Please reach out if you'd like to discuss anything else. Thank you, Blair Vile - Service Manager - 540-434-1400

March 01, 2025

Fast service, great communication, great. Customer service. Friendly environment, clean, employees were super friendly. Highly recommend More

by Dara.titus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Sodikoff
Report | Print
Mar 03, 2025 -

Steven Toyota responded

Dara, thank you for the glowing review! We're delighted to hear that our team at Steven Toyota provided fast service and a friendly environment. We appreciate your recommendation!

1
2
3
4
...
207