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Steven Toyota

Harrisonburg, VA

4.9
2,063 Reviews
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2970 South Main Street

Harrisonburg, VA

22801

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Showing 2,063 reviews

February 06, 2025

I've dealt with them several times. Bought three vehicles from them. The sales team is fine. The service team is consistently corrupt. Hadn't been there for several years. Thought I' More

by thehessinator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Three different people at the service department, Daniel Frum
Feb 06, 2025 -

Steven Toyota responded

I'm disappointed to hear about your repeated negative experiences with our service team. We strive for transparency and honesty, and we apologize if this was not reflected. Your feedback is invaluable, and I'd like the opportunity to address these issues directly with you. Please feel free to reach out at your convenience. Thank you, Blair Vile - Service Manager - 540-434-1400

February 06, 2025

They did great! ! Had to be patient to get the make and color I wanted. They did it and kept me informed! More

by jodofflemyer1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Glover, Pablo Santibanez
Feb 07, 2025 -

Steven Toyota responded

We're delighted to hear that our team at Steven Toyota was able to meet your needs and keep you informed throughout the process! Thank you for your patience and support. Enjoy your new ride!

February 05, 2025

Just bought a new car from Greg Woodson and he was great! Thanks for the good experience. More

by Jean
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Woodson
Feb 06, 2025 -

Steven Toyota responded

Jean, it was our pleasure to assist you. Thank you from all of us here at Steven Toyota!

February 04, 2025

Great dealership to work with. Nice service department . Easy to set up appointment Friendly associates More

by judy/jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malachi Davis , Mike Wiatrowski
Feb 05, 2025 -

Steven Toyota responded

Judy and Jerry, we're delighted to hear you had a great experience with our team at Steven Toyota! Thank you for the kind words and support.

February 04, 2025

Had a great experience purchasing my new vehicle. The process was easy and fast! Thank you Steven Toyota More

by ortwally
Recommend Dealer
Yes
Employees Worked With
justin sours, Anmar Al Badri
Feb 05, 2025 -

Steven Toyota responded

We're delighted to hear that your vehicle purchase was smooth and efficient at Steven Toyota! Thank you for choosing us and enjoy your new ride!

February 01, 2025

Had a wonderful experience purchasing my vehicle Steven Toyota. Mike McMillan was very accommodating and helped me through the process very efficiently. More

by Patrick_Cole
Recommend Dealer
Yes
Employees Worked With
Mike McMillan
Feb 03, 2025 -

Steven Toyota responded

Patrick, we're delighted to hear that Mike made your vehicle purchase a smooth experience at Steven Toyota. Thank you for sharing your positive feedback!

February 01, 2025

Gregory Woodson is simply the best. He made every aspect of buying a new car super easy. This is the second vehicle my husband and I have purchased from him. Highly recommend using G More

by Lrodamer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Woodson
Feb 03, 2025 -

Steven Toyota responded

Thank you for the glowing recommendation! We're delighted to hear that Gregory made your car-buying experience at Steven Toyota so seamless. Enjoy your new vehicle!

February 01, 2025

This is good buisness, and good service good salesman, take care about customer,have a good practice communication with client More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Bricker
Feb 03, 2025 -

Steven Toyota responded

Alex, we're delighted to hear that you had a positive experience with our team at Steven Toyota. Thank you for highlighting the excellent service and communication!

January 31, 2025

Thank you Francisco from sales for helping me with the purchase of my Camry. As a first time buyer he made the purchase easy! I also wanted to thank Edgardo S in the service department for always keeping More

by Erika M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgardo Solis: Service Department, Francisco Marroquin
Feb 03, 2025 -

Steven Toyota responded

Erika, we're delighted to hear that Francisco and Edgardo made your experience at Steven Toyota smooth and enjoyable. Thank you for choosing us for your first car purchase!

January 31, 2025

I must say, I’ve been purchasing cars from Steven toyota for years now. Today was a different experience than usual. I had Dima as my sales rep. He went above & beyond for me. He wasn’t just trying to sell More

by Samantha Mongold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dima , DJ Gutch
Jan 31, 2025 -

Steven Toyota responded

Samantha, thank you for your continued trust in Steven Toyota and for sharing such a detailed review! We're delighted to hear that Dima provided exceptional service and helped you find the perfect car. Your recommendation means a lot to us, and we'll be sure to pass along your kind words!

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